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Marsden Viaduct Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marsden Viaduct Hotel

Deluxe King Room with Marina View | View from room
View from property
Deluxe King Room with Marina View
Junior King Suite Balcony, Pool View | City view
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
21 Viaduct Harbour Ave, Auckland, Auckland, 1010
  • Victoria Park
    3 min walk
  • New Zealand Maritime Museum
    10 min walk
  • Sky Tower
    10 min walk
  • Auckland (AKL-Auckland Intl.)
    29 min drive
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, Non Smoking, City View

Superior Room, Non Smoking, City View

Superior Room, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Non Smoking, Bathtub

Deluxe King Room, Non Smoking, Bathtub

Deluxe King Room, Non Smoking, Bathtub

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room with Marina View

Deluxe King Room with Marina View

Deluxe King Room with Marina View

  • 42 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room with Balcony, 1 King Bed, Courtyard View

Deluxe Room with Balcony, 1 King Bed, Courtyard View

Deluxe Room with Balcony, 1 King Bed, Courtyard View

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior King Suite Balcony, Pool View

Junior King Suite Balcony, Pool View | Living area

Junior King Suite Balcony, Pool View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

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Room
Cordis, Auckland by Langham Hospitality Group
Pool
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4.3 out of 5, Excellent, (1010)
The price is €126
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Cordis, Auckland by Langham Hospitality Group

About this property

Marsden Viaduct Hotel

Bayside Auckland hotel in Auckland Central Business District with a full-service spa
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Marsden Viaduct Hotel offers 80 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 50-inch Smart televisions come with digital channels, Netflix, and smart speakers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Guests under 21 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Marsden Viaduct Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Victoria Park. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy local and international cuisine at LA' Maree- on site, a fine-dining restaurant with ocean views
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to detox wraps, manicures and pedicures, or Ayurvedic treatments at the spa
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Sky Tower and Auckland Ferry Terminal
  • Airport, train station, and shopping center shuttle service available for a fee
Marsden Viaduct Hotel offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Marsden Viaduct Hotel. You'll have access to the indoor pool and health club at a partner property. An area shuttle within 500 meters and an airport shuttle (available 24 hours) are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Marsden Viaduct Hotel was completed in September 2023.

This 4-star Auckland hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.
LA' Maree- on site - This poolside fine-dining restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
French Press Cafe- Onsite - This café overlooks the ocean. Reservations are required. Open select days.
Grape and Olive- Onsite - This bar overlooks the ocean and specializes in Mediterranean cuisine. Open select days.

Languages

English, Hindi, Norwegian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured covered self parking on site (NZD 45 per night)
  • Limited on-site parking (max. 10 spaces per unit)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • 24 hours off-site parking within 328 ft (NZD 50 per night)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 500 metres
  • Return train station shuttle (surcharge) from 6:00 AM to 11:30 PM
  • Train station shuttle on request, at scheduled times
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: NZD 35-52 for adults and NZD 15-52 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • LA' Maree- on site
  • French Press Cafe- Onsite
  • Grape and Olive- Onsite

Things to do

  • 24-hour fitness centre
  • Access to nearby health club
  • Access to nearby indoor pool
  • Bike parking
  • Bike storage
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Cots/infant beds (surcharge)
  • DVD player
  • Corner/local shop
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Dock
  • Outdoor furniture

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuffle
  • Accessible train station shuttle
  • Area rugs in public areas
  • Lift
  • Hand-held shower head
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Step-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Books
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Renovated entire property – September 2023
  • Reusable cups only
  • Reusable tableware only
  • Shared microwave
  • Smoke-free property
  • Stereo
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 50-inch smart TV
  • Digital channels
  • DVD player
  • Netflix
  • Streaming services
  • Smart speaker

Food and drink

  • Cleaning supplies
  • Coffee/tea filters (reusable)
  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Freezer
  • Local meal delivery service
  • Mini fridge
  • Paper towels

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3.10 percent for credit card payments
The check-in location differs from the property location; go to: [21 Viaduct Harbour Avenue AKL (Same building as Sofitel Viaduct)]
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of NZD 0.00 at check-out

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 100 per night.
  • Cribs (infant beds) are available for NZD 20.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 250 per accommodation, per stay
  • Breakage deposit: NZD 250 per stay
  • A damage deposit of NZD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 35 to 52 for adults, and NZD 15 to 52 for children
  • Airport shuttle fee: NZD 50 per person (one-way)
  • Airport shuttle fee per child: NZD 25 (one-way), (from 4 to 12 years old)
  • Covered self parking fee: NZD 45 per night
  • Nearby parking fee: NZD 50 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 20.00 per night
  • Rollaway bed fee: NZD 100 per night
  • Pool fee: NZD 25 per day
  • Spa fee: NZD 25 per day
  • Spa tub fee: NZD 25 per day
  • Towels fee: NZD 0 (or guests may bring their own)
  • Credit card charges are subject to a surcharge of 3.10 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
Marsden Viaduct Hotel offers transfers from the ferry terminal, airport, train station, and bus station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The check-in location differs from the property location. To check in, guests will need to go to 21 Viaduct Harbour Avenue AKL (Same building as Sofitel Viaduct)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of NZD 0.00 at check-out.
Property Registration Number 9429049065527

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Marsden Viaduct Hotel Hotel
Marsden Viaduct Hotel Auckland
Marsden Viaduct Hotel Hotel Auckland
Marsden Viaduct Hotel Same building as Sofitel Viaduct

Marsden Viaduct Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 137 out of 262 reviews" "
Rating 8 - Good. 70 out of 262 reviews" "
Rating 6 - Okay. 29 out of 262 reviews" "
Rating 4 - Poor. 18 out of 262 reviews" "
Rating 2 - Terrible. 8 out of 262 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
Great sized rooms. Comfortably appointed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was great, super comfy and large. Check in was a bit odd. The access arrangement with the pool/gym wasn’t properly advertised.
Stayed 2 nights in Aug 2024

4/10 Poor

Leesah

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed for 2 nights, heating was broken in my allocated room the first night, I was given a small heater for the second night. Additional to this, the hot water in the shower was luke warm, and on a winters morning, its unacceptable. I reported this to reception, they were going to look into it, no offer to change room or anything. Same thing 2 nights in a row - only with a small electric heater.
Stayed 2 nights in Jul 2024

4/10 Poor

Leesah

Business traveller
Disliked: Cleanliness
VIP not received at all, stayed 2 nights again (every week I stay 2 nights) this week my room wasn’t cleaned. I called reception and was told they are only cleaning rooms every 4 days. I explained there is nothing in the room that outlines that or in the confirmation emails. I asked the receptionist to bring me some fresh towels, which she did, I showed her the card in the room that said leave the card on the bed for cleaning, and towels on the floor for changing. I did both those things. Neither was done while I was at work all day. Also the receptionist reponse of every 4 days is no where to be seen. I was also promised that since I stay every week the Manager would make contact with me, still no phone call or email.
Stayed 2 nights in Aug 2024

6/10 Okay

Paddy

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff member who welcomed us went above and beyond. Excellent service. The room itself seemed good to start with, but a couple of things really let the whole experience down. We arrived, checked in, settled into our room then left to do what we came to Auckland to do. When we got back, we went to have a shower... no hot water. Tried the bath... no hot water. The bath also wouldnt fill up as the pop up waste didnt seal. No hot water was absolutely rediculous. If it wasnt so late, i would have demanded it fixed or a new room. Highly disappointed
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sized rooms - immaculately cleaned
Stayed 1 night in Aug 2024

8/10 Good

Indika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but extra fees not disclosed on hotels.com
It was good, but would’ve been nice to know ahead of time that the pool/spa/gym was an extra $25 fee per person - not disclosed on hotels.com website. This technically increases the cost near equivalent to the Sofitel it is attached to.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Jul 2024

8/10 Good

Rodger

Travelled with partner
Liked: Cleanliness, staff & service
Smart Tv is not fit for purpose. Call to reception for help didn’t get anybody. I eventually got Tv working twice. Internet dropped out after a few minutes so I gave up. Smart clock thingee next to bed said it wasn’t set up.
Stayed 1 night in Jul 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property right on Auckland Harbor
Stayed here for (3) weeks. My wife for two weeks while on a business trip, and then both of us for a week of personal vacation. Stayed at the Marsden for all three weeks. Great hotel, well-priced, in a beautiful part of Auckland right on the harbor. Room had views of both the harbor and the Sky Tower. Staff was great. Walking distance to tons of great restaurants. Not sure when we’ll be in Auckland again, but would definitely recommend.
Stayed 7 nights in Jun 2024

10/10 Excellent

Diane

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jim

Stayed 1 night in Jun 2024

10/10 Excellent

Leesah

Stayed 1 night in Jun 2024

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! Staff is very friendly and accommodating!
Stayed 3 nights in Jun 2024

10/10 Excellent

D J

Stayed 1 night in May 2024

10/10 Excellent

Mark Gu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location walkable to the CBD, didn't have time to enjoy the pool but the facilities looks fantastic.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip review
A great place to say for business or holiday
Stayed 1 night in May 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in is a bit strange due to the arrangement with Sofitel, bit confusing when you arrive, no signage for information
Stayed 2 nights in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Brent

Business traveller
Liked: Property conditions & facilities
I didn't like it at all poor place to stay. Internet was rubbish. Couldn't get access to car park easily just a hassle to stay there. Will not stay there again.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024