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"The hotel is beautiful and rooms are very clean but our tv didn’t work and the noise was so bad! If staying on a weekend be prepared for it being very ... " More
11 Dec 2023 by Leo - Chief Concierge and Guest Experience Manager
Dear Heather,Thank you for taking the time to share your review of Fable Auckland. We're pleased to hear that you found our hotel beautiful and the rooms very clean, as we take great pride in maintaining high standards of cleanliness and aesthetics.However, we apologize for the issues you encountered with the TV in your room and the noise disturbance from the nearby bars and clubs. We understand how important it is for our guests to have a restful and comfortable environment, and we regret that we were unable to provide this for you during your stay.We appreciate your acknowledgement of the upgrade and the compensation offered for the inconvenience caused by the TV. Nonetheless, we recognize that the noise issue is a significant concern. Please rest assured that we are continuously working on ways to mitigate this impact and enhance the overall experience for our guests.Your feedback is invaluable to us, and we will take it into account as we strive to improve. We hope that you will consider staying with us again in the future and we will manage to provide you with a more peaceful and enjoyable experience.Best Regards, Leo Chief Concierge and Guest Experience Manager Fable Auckland
Fable Auckland, MGallery offers its guests a sauna and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury Fable Auckland, MGallery. Parking is available for a fee. This 5-star Auckland hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Fable Auckland, MGallery offers 79 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Satellite televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desk chairs and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 10:00 AM.
Cookes Restaurant and Bar – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Cookes Bar – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
