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Mövenpick Hotel Auckland

5.0 star property

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Photo gallery for Mövenpick Hotel Auckland

Exterior
Exterior
Restaurant
Deluxe Room, 2 Queen Beds, Ocean View | Beach/ocean view
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
8 Customs Street, Auckland, 1707
  • Queen Street Shopping District
    ‪1 min walk‬
  • Queens Wharf
    ‪3 min walk‬
  • Auckland Ferry Terminal
    ‪3 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | City view

Superior Room, 2 Queen Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds, Ocean View

  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | City view

Superior Room, 1 King Bed

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Queen Bed

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | Beach/ocean view

Deluxe Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Single Beds

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

The Grand by SkyCity

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1469)
The price is €171
for 1 room
includes taxes & fees
2 Mar - 3 Mar
The Grand by SkyCity

About this property

Mövenpick Hotel Auckland

Luxury Auckland hotel in Auckland Central Business District with a fitness center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, valet parking, and 24-hour room service. Housekeeping is available on request.
Mövenpick Hotel Auckland offers 207 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Mövenpick Hotel Auckland's great location. During your stay, you're just a quick walk from Auckland Ferry Terminal. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Auckland Ferry Terminal and 5 minutes by foot from University of Auckland
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness center, a library, and a terrace are also featured at the luxury Mövenpick Hotel Auckland. Parking is available for a fee.

This 5-star Auckland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10:30 AM and on weekends from 6 AM to 11 AM.
Mövenpick Hotel Auckland has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (NZD 60 per day; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6 AM–10:30 AM on weekdays and 6 AM–11 AM on weekends: NZD 42 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 42 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Mercure
Mercure Hotel Auckland
Accor Hotel Auckland
Mercure Auckland Hotel
Mercure Auckland Hotel Auckland Central
Mercure Auckland New Zealand
Grand Mercure Auckland Hotel
Grand Mercure Auckland
Mövenpick Hotel Auckland Hotel
Mövenpick Hotel Auckland Auckland
Mövenpick Hotel Auckland Hotel Auckland

Mövenpick Hotel Auckland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 456 out of 799 reviews
Rating 8 - Good. 224 out of 799 reviews
Rating 6 - Okay. 67 out of 799 reviews
Rating 4 - Poor. 34 out of 799 reviews
Rating 2 - Terrible. 18 out of 799 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deluxe review
Very handy to amenities and public transport. Efficient service. Clean ,tidy and well appointed staff and surroundings.
Stayed 3 nights in Nov 2024

10/10 Excellent

Brody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, restaurant and rooms. Can get very noisy outside on the weekend. Good location near attractions and eateries. Room service breakfast isn’t worth what they charge but hanging the order form on the door handle outside the night before is a nice touch. Overall very good.
Stayed 6 nights in Oct 2024

10/10 Excellent

Warren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 1 night in Oct 2024

10/10 Excellent

James, Kentfield

Location
Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Ok Hotel, rooms are big but the bathroom is horrible, open plan shower so you get water everywhere whilst you look at the toilet very odd.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Vidura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great place to stay to explore the CBD. Lobby staff were great and valet parking was a great addition. Only downside was the staff at the roof top bar on our first night was very average when we went to visit. The morning breakfast staff were very good however so hoping it was just an isolated incident
Stayed 1 night in Oct 2024

10/10 Excellent

Anton

Stayed 3 nights in Sep 2024

8/10 Good

Savanna

Stayed 1 night in Sep 2024

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Nichola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice welcome, lovely rooms.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Suited my needs and great location and views
Stayed 1 night in Sep 2024

10/10 Excellent

Aziz

Liked: Staff & service, property conditions & facilities
A
Stayed 3 nights in Sep 2024

8/10 Good

Anthony, Dural

Liked: Cleanliness, staff & service, property conditions & facilities
Movenpick is my hotel of choice whenever I visit Ackland. Conviniently located at the Commercial Bay area for business meetings and dining options, Rooms are on the small side but totally adequate as I only use them for sleeping.
Stayed 3 nights in Sep 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Petamaria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly & professional. Check in was quick and simple and we were able to check in early. We were even given a complementary room upgrade (queen city view to king harbour view). Ideal location for cruises starting and/or finishing in Auckland.
Stayed 1 night in Aug 2024

10/10 Excellent

Petamaria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly & professional. Check in was quick & simple. Room was more than reasonable in size. The queen sized bed seemed larger than expected and was very comfortable. Ideal location for cruises starting and/or finishing in Auckland.
Stayed 2 nights in Aug 2024

10/10 Excellent

Petamaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly & professional. Was staying for an additional night and I didn’t have to check out and check back in, which made my stay that much more enjoyable. Ideal location for cruises starting and/or finishing in Auckland.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jarrett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Movenpick Hotel, Despite only staying overnight, I thoroughly appreciated the Staff at reception from beginning to end. As I’ve been road tripping around the North Island NZ, my journey has involved staying at multiple hotels over 2 weeks. Without a doubt, the Movenpick Staff in Auckland have been the friendliest and most welcoming by far! Thank you for being so kind, greatly appreciated x
Stayed 1 night in Jul 2024

8/10 Good

Sina

Stayed 4 nights in Jul 2024

8/10 Good

Ezra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Emily, Houghton

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the CBD to be close to many restaurants and shopping! Rooms are nicely equipped and modern. Staff were super helpful. Be sure to not skip chocolate hour at 3pm!
Stayed 2 nights in Jun 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Mona

Liked: Staff & service
This is not a 5 star property.. Rooms are a bit dated. Looking at the quality of the furnishings, quality and lack of amenities, level of cleanliness overall - this property is a 3 star at best and should be advertised as such. Location is great with access to shopping and restaurants in both Britomart and the Viaduct areas and staff at the front seat are friendly and helpful.
Stayed 3 nights in Jun 2024