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Mövenpick Hotel Auckland

5.0 star property

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Photo gallery for Mövenpick Hotel Auckland

Exterior
Classic Room, 1 Queen Bed
Reception
Property grounds
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
8 Customs Street, Auckland, 1707
  • Auckland Ferry Terminal
    ‪3 min walk‬
  • University of Auckland
    ‪5 min walk‬
  • Sky Tower
    ‪10 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

Executive Suite, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | City view

Superior Room, 2 Queen Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds, Ocean View

  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | View from room

Classic Room, 1 Queen Bed

  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | City view

Superior Room, 1 King Bed

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Queen Bed

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | Beach/ocean view

Deluxe Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Single Beds

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Reception

The Grand by SkyCity

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1617)
The price is €142
for 1 room
includes taxes & fees
2 May - 3 May
The Grand by SkyCity

About this property

Mövenpick Hotel Auckland

Luxury hotel with a fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, valet parking, and 24-hour room service. Housekeeping is available on request.
Mövenpick Hotel Auckland offers 207 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Mövenpick Hotel Auckland's great location. During your stay, you're just a quick walk from Queen Street Shopping District. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Auckland Ferry Terminal and 5 minutes by foot from University of Auckland
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness center, a library, and a terrace are also featured at the luxury Mövenpick Hotel Auckland. Parking is available for a fee.

This 5-star Auckland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10:30 AM and on weekends from 6 AM to 11 AM.
Mövenpick Hotel Auckland has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (NZD 60 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10:30 AM on weekdays and 6 AM to 11 AM on weekends; NZD 42 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 42 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Mercure
Mercure Hotel Auckland
Accor Hotel Auckland
Mercure Auckland Hotel
Mercure Auckland Hotel Auckland Central
Mercure Auckland New Zealand
Grand Mercure Auckland Hotel
Grand Mercure Auckland
Mövenpick Hotel Auckland Hotel
Mövenpick Hotel Auckland Auckland
Mövenpick Hotel Auckland Hotel Auckland

Mövenpick Hotel Auckland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 479 out of 832 reviews
Rating 8 - Good. 232 out of 832 reviews
Rating 6 - Okay. 68 out of 832 reviews
Rating 4 - Poor. 34 out of 832 reviews
Rating 2 - Terrible. 19 out of 832 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here. The property was centrally located where we could walk to everything we wanted to see. There was lots of shopping and restaurants close by.
Stayed 1 night in Jan 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Hotel was extremely comfortable and well located with fantastic views and many nice touches. Breakfast was fantastic. Everyone was helpful and pleasant
Stayed 1 night in Jan 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Movenpick Hotel Auckland. Clean, comfortable, professional, and hassle-free. Located in the center of CBD, it's an easy walk to sights and restaurants if you don't have a car, and also near convenient parking garages if you do.
Stayed 3 nights in Dec 2024

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location. many shopping and restaurants are nearby. the staff is friendly.
Stayed 3 nights in Jan 2025

10/10 Excellent

ACL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Right in the middle of everything. Walking distance to ferries
Stayed 5 nights in Jan 2025

8/10 Good

Lawrence R

Liked: Cleanliness, staff & service
Outside deck was not set up. For me an outdoor seating are is important.
Stayed 3 nights in Jan 2025

10/10 Excellent

Judith Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing! Great location and it made my Xmas week holiday very special
Stayed 6 nights in Dec 2024

10/10 Excellent

Roberto

Stayed 1 night in Dec 2024

10/10 Excellent

Genea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it all

Amazing staff, we were made to feel so welcome and like VIPs the whole stay
Stayed 6 nights in Dec 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Room was a good size and clean. We had some wifi issues.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tariq

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located in downtown which helped moving around downtown Auckland.
Stayed 2 nights in Dec 2024

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean. Nice staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Tenille

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and friendly on arrival and departure. Didn’t think Chocolate hour was very good compared to Wellington Movenpick Hotel. Noise In corridor at 6:30am from cleaners pushing a trolley? was annoying.
Stayed 2 nights in Dec 2024

8/10 Good

FRANCK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall journey was good The hotel is easy to.find easy to go anywhere So well located

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and very clean. Excellent downtown area. Bar and restaurant were excellent with a great view.
Stayed 1 night in Dec 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views of the harbor, upscale place. Chocolate happy hour was a nice touch.
Stayed 3 nights in Aug 2024

8/10 Good

Alenita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the reception are very friendly. The only negative thing is when we arrived at the hotel after a long walk in the city, our room is still untidy, the room service staff came late in the afternoon. I find that quite unusual.
Stayed 2 nights in Nov 2024

10/10 Excellent

Larry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Nov 2024

10/10 Excellent

Justin, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay great location will stay again.
Stayed 1 night in Nov 2024

8/10 Good

Theodorus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a good location. Our room had a great harbour view. It was reasonable quiet. Unfortunately the Gym is tiny without any natural light. Also the bed had roll together and was very sensitive to movement. The staff were very friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

LANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy location to the Auckland Harbourside with all its eateries and shopping at Commercial Bay . Adjacent to Britomart rail/commuter station . Friendly staff that really make this a great place to stop in Auckland
Stayed 1 night in Nov 2024

10/10 Excellent

Tyler

Stayed 1 night in Oct 2024

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and walkable to most of the restaurants and areas of interest.
Stayed 2 nights in Nov 2024