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Deluxe Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive 2 Bedroom 2 Bathroom Suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

1 Bedroom Executive Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive 3 Bedroom 3 Bathroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the shopping around CityLife Auckland. During your stay, you're just a quick walk from Sky Tower. Enjoy features like free WiFi in public areas, plus an indoor pool and a gym.

  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Steps from Queen Street Shopping District and 5 minutes on foot from Sky Tower

CityLife Auckland ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for CityLife Auckland

Everyone (3)
5 out of 5

Posted by , from Zürich on 18 Mar 2023

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5 out of 5

Posted by on 29 Dec 2019

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Comment from Hotel Management

29 Dec 2019 by Suraj Dhameja - Assistant Front Office Manager

Thank you for your feedback, we look forward welcoming you back at Citylife Auckland.

5 out of 5
Das Personal war sehr zuvorkommend und freundlich. Koffern wurden ins Zimmer gebracht.

Posted by on 6 Dec 2019

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Comment from Hotel Management

9 Dec 2019 by Suraj Dhameja - Assistant Front Office Manager

Thank you for your feedback, we look forward welcoming you back at Citylife Auckland.

Property Features

CityLife Auckland offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 1550 square feet (144 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly CityLife Auckland. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Auckland hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 24 levels
  • 1550 sq ft of conference space
  • 144 sq. m of conference space
  • Built in 1997
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Auckland Britomart Station (1 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

CityLife Auckland offers 133 accommodations with a safe and free newspapers. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. 44-inch LCD televisions come with satellite channels. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Separate bath and shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Ecotours nearby
  • Golfing nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:30 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

WiFi is limited to 1GB per guestroom, per day. A surcharge applies for additional usage.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 13
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: NZD 45 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 65 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auckland CityLife
  • CityLife Auckland
  • CityLife Hotel
  • CityLife Hotel Auckland
  • Auckland Citylife Hotel
  • Citylife Auckland Hotel Auckland Central
  • CityLife Auckland New Zealand
  • CityLife Auckland Hotel
  • CityLife Auckland Hotel
  • CityLife Auckland Auckland
  • CityLife Auckland Hotel Auckland

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

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