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Ascotia off Queen

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Ascotia off Queen

Executive Room
Bar (on property)
View from room
Reception
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Breakfast available
  • Parking available
  • Laundry

Explore the area

Map
3 Scotia Place, Auckland, 1010
  • Queen Street Shopping District
    ‪1 min walk‬
  • University of Auckland
    ‪4 min walk‬
  • Auckland Town Hall
    ‪6 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Executive Room

Executive Room

Executive Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Apartment

1 bedroom, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • 60 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

View all photos for Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

King Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby sitting area

Kiwi International Hotel

Free WiFi
Business services
Laundry
Housekeeping
3.8 out of 5, Good, (1002)
The price is €53
for 1 room
includes taxes & fees
16 Feb - 17 Feb
Kiwi International Hotel

About this property

Ascotia off Queen

Hotel with a 24-hour front desk, steps from Queen Street Shopping District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Change of towels is available on request.
Ascotia off Queen offers 82 accommodations with complimentary bottled water and hair dryers. 32-inch plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Ascotia off Queen's great location. During your stay, you're just a quick walk from Queen Street Shopping District. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Queen Street Shopping District and 13 minutes by foot from Sky Tower
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Ascotia off Queen. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Auckland hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 9:30 AM.
Ascotia off Queen has a restaurant on site.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured self parking on site (NZD 35 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Continental breakfast available for a fee daily 7 AM–9:30 AM: NZD 20 for adults and NZD 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Bike tour information
  • Bike parking

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch plasma TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Fridge

More

  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 7 2023 to March 6 2025 (dates subject to change):
  • Breakfast
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35 per night.
  • Cribs (infant beds) are available for NZD 25 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 250.00 per stay
  • Breakage deposit: NZD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 10 for children
  • Secured self parking fee: NZD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 25 per night
  • Rollaway bed fee: NZD 35 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
This property provides 1 GB of wireless Internet usage. Fees apply for additional usage.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ascotia
Ascotia off Queen
Ascotia off Queen Auckland
Ascotia off Queen Hotel
Ascotia off Queen Hotel Auckland
Ascotia Off Queen Auckland, New Zealand
Ascotia off Queen Hotel
Ascotia off Queen Auckland
Ascotia off Queen Hotel Auckland

Ascotia off Queen Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 262 out of 1006 reviews" "
Rating 8 - Good. 381 out of 1006 reviews" "
Rating 6 - Okay. 184 out of 1006 reviews" "
Rating 4 - Poor. 116 out of 1006 reviews" "
Rating 2 - Terrible. 63 out of 1006 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequate accommodation for the price you pay. Enjoyed our stay. Basic continental breakfast, but perfect to get the day started. Would definitely stay here again.
Stayed 4 nights in Oct 2024

8/10 Good

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were amazing. Heatpump needs filters changed so didn't work, but apart from that decent place to stay
Stayed 2 nights in Oct 2024

4/10 Poor

Masao, Auckland

Stayed 2 nights in Sep 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 1 night in Jul 2024

8/10 Good

Gurvinder

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Oct 2024

8/10 Good

Wairua

Business traveller
Liked: Cleanliness, staff & service
Overall excellent location, comfortable budget hotel. Super nice staff. Parking is limited needing pre booking and can be difficult for larger vehicles due to awkward space configuration. But, you get what you pay for.
Stayed 2 nights in Oct 2024

6/10 Okay

Andrew

Liked: Staff & service
Nice friendly staff. General appearance is tired looking. No air con in rooms. The daily room clean could be a bit more thorough.
Stayed 9 nights in Oct 2024

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine as a simple place to stay for a night, although I wouldn't like to have spent much time in the room as it was small. It's not a complaint as such - I had things to do, I just needed the bed and bathroom - but I wouldn't like to be there for a week.
Stayed 1 night in Sep 2024

10/10 Excellent

Charlotte

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The 'free water' glass bottles in the fridge were dirty. I couldn't figure out the heat pump so had to use a heater that was already placed in the room so I'm guessing they already knew that the heat pump didn't pump heat.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hiria

Liked: Cleanliness, staff & service, property conditions & facilities
Lady at the desk when I came in was super friendly really helpful as well as I'm not from Auckland she pointed me to the closest carpark
Stayed 1 night in Sep 2024

8/10 Good

Ciai

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jun 2024

6/10 Okay

John

Liked: Cleanliness
Disliked: Amenities
Be aware they apply additional costs for paying online via credit card. This is not clearly stated when booking through Hotels.com.
Stayed 1 night in Sep 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness
We loved that it was close to the things of interest to us. It was in the heart of the city as well. There were plenty of eating places nearby especially further up Queen St .
Stayed 1 night in Sep 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Petrus

Travelled with partner
Disliked: Cleanliness
Like. Property close to CBD. Not like. Rooms are tiny
Stayed 2 nights in Sep 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay
A basic but comfortable hotel with friendly staff. Centrally located and at a good price
Stayed 1 night in Sep 2024

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 5 nights on a double room at 7th floor. Very convenient location, walking distance to nice restaurants and cafes, close to public transport, close to a public park and the room came with the Sky Tower view. I will be more than happy to stay here again in the future.
Stayed 5 nights in Aug 2024

6/10 Okay

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

Cheng Tih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff.
Stayed 7 nights in Aug 2024

6/10 Okay

David

Liked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Nic

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice stay. Thank you
Stayed 7 nights in Aug 2024

2/10 Terrible

Timaima

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made my sister feel extremely unsafe by giving her room keys to people that she specifically asked not to give to. Her name was booked under the stay therefore the staff had no right giving the key to anyone else but her! They weren’t understanding at all towards my sister with her requests as her bond money has been stolen for her all because the staff didn’t listen and understand to the requests she was asking from them. Terrible and very unprofessional staff. Would never recommend this place because of staff behaviour.
Stayed 1 night in Aug 2024