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Ascotia off Queen

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ascotia off Queen

Executive Room
View from room
Lobby sitting area
Reception
Bar (on property)

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Laundry
    Laundry

Explore the area

Map
3 Scotia Place, Auckland, 1010
  • Queen Street Shopping District
    1 min walk
  • Karangahape Road
    2 min walk
  • University of Auckland
    4 min walk
  • Auckland (AKL-Auckland Intl.)
    26 min drive

Room options

View all photos for Executive Room

Executive Room

Executive Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Apartment

1 bedroom, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • 60 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

View all photos for Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

King Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Gamma Hotel
Free WiFi
Air conditioning
Housekeeping
Microwave
4.0 out of 5, Very good, (295)
The price is €50
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Gamma Hotel

About this property

Ascotia off Queen

Hotel with a 24-hour front desk, steps from Queen Street Shopping District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Change of towels is available on request.
Ascotia off Queen offers 82 accommodations with complimentary bottled water and hair dryers. 32-inch plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Ascotia off Queen's great location. During your stay, you're just a quick walk from Queen Street Shopping District. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Queen Street Shopping District and 13 minutes by foot from Sky Tower
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Ascotia off Queen. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Auckland hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 9:30 AM.
Ascotia off Queen has a restaurant on site.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured self parking on site (NZD 35 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Continental breakfast available for a fee daily 7 AM–9:30 AM: NZD 20 for adults and NZD 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Bike tour information
  • Bike parking

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch plasma TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Fridge

More

  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 7 2023 to March 6 2025 (dates subject to change):
  • Breakfast
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35 per night.
  • Cribs (infant beds) are available for NZD 25 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 250.00 per stay
  • Breakage deposit: NZD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 10 for children
  • Secured self parking fee: NZD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 25 per night
  • Rollaway bed fee: NZD 35 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
This property provides 1 GB of wireless Internet usage. Fees apply for additional usage.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ascotia
Ascotia off Queen
Ascotia off Queen Auckland
Ascotia off Queen Hotel
Ascotia off Queen Hotel Auckland
Ascotia Off Queen Auckland, New Zealand
Ascotia off Queen Hotel
Ascotia off Queen Auckland
Ascotia off Queen Hotel Auckland

Ascotia off Queen Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 251 out of 1002 reviews" "
Rating 8 - Good. 390 out of 1002 reviews" "
Rating 6 - Okay. 185 out of 1002 reviews" "
Rating 4 - Poor. 114 out of 1002 reviews" "
Rating 2 - Terrible. 62 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Timaima

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made my sister feel extremely unsafe by giving her room keys to people that she specifically asked not to give to. Her name was booked under the stay therefore the staff had no right giving the key to anyone else but her! They weren’t understanding at all towards my sister with her requests as her bond money has been stolen for her all because the staff didn’t listen and understand to the requests she was asking from them. Terrible and very unprofessional staff. Would never recommend this place because of staff behaviour.
Stayed 1 night in Aug 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
I like that they change the sheets less frequently which saves money . If it is your own sheets they dont need changing every day and I d rather save the money . 24 hour check in is also good.
Stayed 1 night in Aug 2024

8/10 Good

irene

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Dont eat there it was terrible
Stayed 1 night in Aug 2024

8/10 Good

Henk

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 5 nights in Jul 2024

10/10 Excellent

emma

Stayed 1 night in Jul 2024

8/10 Good

Ratema

Stayed 3 nights in Jul 2024

8/10 Good

Ash

Travelled with group
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Jul 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, sharp price
This is a conveniently located hotel, that’s clean and comfortable at a very good price. The rooms are small and as a converted office building are sometimes awkwardly shaped but they have everything you need.
Stayed 1 night in Jul 2024

8/10 Good

Geoffrey

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Jul 2024

2/10 Terrible

Mandeep Singh

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Never recommended..
Stayed 1 night in Jul 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jul 2024

6/10 Okay

Cherise

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Shawn

Stayed 1 night in Jul 2024

6/10 Okay

Sylvia

It is an acceptable place to stay in the city. We have had to wait outside the building as we checked in late. The staff on the front desk was on the phone, saw us but there was no mechanism for him to open the door. We have had to ask someone else who happened to be going in to let us in. Car parking is expensive but at least it is an option. Room was small but ok, relatively clean for its age. Tea coffee in the room but not filled everyday. Walls ware thin. Party in the next room went on till 2am, didn’t stop even when banging on the wall.
Stayed 4 nights in Jul 2024

10/10 Excellent

Vedel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay. Close to everything in the city. Highly recommend this place
Stayed 2 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service
Good central location, reasonable, clean. Only complaint is the heating was not working and it was freezing!
Stayed 2 nights in Jun 2024

6/10 Okay

Samantha

Disliked: Cleanliness, property conditions & facilities
Not too clean. But you get what you paid for.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffery

Stayed 1 night in Jun 2024

8/10 Good

Taylor

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The lobby and the outside of the hotel are a bit dated but the room was really nice. The staff was friendly and the location was close to a lot of touristy places you could walk to. Only downside was the curtains smelled a bit so had to leave windows open for air so the smell didn’t stick.
Stayed 3 nights in Jun 2024

10/10 Excellent

Lady

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Jone

Travelled with partner
Disliked: Amenities
i just didnt like how little facilities their was, it would be appreciated if there was atleast a cutlery set
Stayed 1 night in Jul 2024

10/10 Excellent

Noleen

Stayed 1 night in Jun 2024

10/10 Excellent

Asenaca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Jun 2024

8/10 Good

Ann-marie

Stayed 1 night in Jun 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay in Auckland
The hotel had everything you needed for a stay in Auckland. The hotel was clean with many modern amenities. It is also located in a great location that is so close to many attractions (Sky Tower, the harbor and train station). What put this hotel over the top was the was the staff, especially the front desk employee (not sure of her name) that worked the evening shift. She was incredibly helpful and friendly.
Stayed 4 nights in Jun 2024