10/10 Excellent
Madison
24 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After multiple let-down hotels, I found a winner!
I was very surprised by how satisfying my stay with Sonesta Simply Suites was. The check-in process was quick and straightforward. There were several luggage carts available, which counts for a lot when staying on the 3rd floor and traveling not so light!
Once I got to my room (everything in one trip thx to the available luggage cart), I was pleasantly impressed by the updated design and extra attention and emphasis this hotel puts on cleanliness in their rooms and common areas. Dispensers for hand sanitizer are available in each floor right by the elevator, and each room is stocked with multiple packages of single use alcohol wipes for hands and surfaces. (Anti bacterial and Anti viral). It was refreshing to see one hotel that hasn’t abandoned the need for more attention on options for travelers to know their accommodations are safer for their health, as I have stayed in a variety of other hotels recently, from 4 stars to 2, all of them having forgotten about the call for changes in sanitation brought about by the pandemic. Worse, the other hotels (4 different hotels, over the past 2 weeks, to be exact) were all equally atrocious in regards to the basic cleanliness I expect in a room that I have spent $300 on for a 2 night stay.
I literally spent entire days cleaning my room myself, after going out to purchase bleach cleaning spray, sponges, and even a Swiffer floor cleaner!
Thank goodness I have finally found Simply Sonesta. They truly care about their guests.
Madison
Stayed 1 night in Oct 2024