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Best Western Atlanta Cumberland/Galleria Hotel

2.5 star property

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Photo gallery for Best Western Atlanta Cumberland/Galleria Hotel

Lobby
Executive Room, 1 King Bed, Non Smoking (with Sofabed)
Outdoor pool, pool umbrellas, pool loungers
Front of property
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Laundry

Explore the area

Map
1200 Winchester Parkway, Smyrna, GA, 30080
  • The Battery Atlanta
    ‪5 min drive‬
  • Cumberland Mall
    ‪6 min drive‬
  • Truist Park
    ‪6 min drive‬
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Atlanta Cumberland/Galleria Hotel

Hotel in Smyrna with free breakfast and a 24-hour fitness center
An outdoor pool, a 24-hour fitness center, and a conference center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western Atlanta Cumberland/Galleria Hotel offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Smyrna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the comfortable beds at Best Western Atlanta Cumberland/Galleria Hotel. During your stay, you'll be close to The Battery Atlanta. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include a business center, a meeting room, and a conference center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the beds and the helpful staff
  • Just a 5-minute drive from Cobb Galleria Centre and 5 minutes from The Battery Atlanta
Best Western Atlanta Cumberland/Galleria Hotel offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1500 square feet (139 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Atlanta Cumberland/Galleria Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Smyrna hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre (1,500 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (97 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • Free in-room WiFi has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Days Inn Hotel Smyrna
Days Inn Smyrna
Days Inn Smyrna Hotel
Days Smyrna
Red Roof Plus Smyrna Hotel
Red Roof Plus Smyrna

Best Western Atlanta Cumberland/Galleria Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 286 out of 761 reviews
Rating 8 - Good. 183 out of 761 reviews
Rating 6 - Okay. 108 out of 761 reviews
Rating 4 - Poor. 73 out of 761 reviews
Rating 2 - Terrible. 111 out of 761 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells good very nice and clean
Stayed 1 night in Dec 2024

2/10 Terrible

Rocquel

Disliked: Amenities
These people were digusting, spiteful and careless. The rooms were dirty, most thing didn’t work. The door, the WiFi, the room phone, the staff would talk about you in their Indian language. They didn’t want to give me a refund and when they did the took forever, spoke with another customer whom I met up with at another best western and she got her money back immediately and I didn’t so there was bias in that. I had to call and threaten to call the police on them for scamming to get my funds released for my refund. Piss poor service, they don’t know what they are doing and they is no sense of accountability or attempt to apologize for the terrible service. I didn’t even spend the night I went to another best western.
Stayed 14 nights in Dec 2024

10/10 Excellent

India

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel for the price!!
Very safe and quiet and the staff is always amazing and professional. Always parking and a great breakfast every morning.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dyona

Stayed 6 nights in Dec 2024

6/10 Okay

Candice

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

john

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Boikien

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great Hotel for $80 Total or Less
Great Hotel For $80 or Less. Need to Update the Rooms a Little But Mainly there Seems 2b Mold in a few rooms of people i've Spoken to. This Tv System of Needing your Own Wi-fi or Hotspot to make the TV Work is the Worst & ni Can't imagine Elderly Folks trying to Figure it out & almost Nobody that works here can help you either! Rooms are at least Very Large & Clean but they Need Updating when toy look up at ceilings & you can see water damage/Mold!
Stayed 1 night in Dec 2024

8/10 Good

Boikien

Business traveller
Liked: Cleanliness, room comfort
Great Hotel for $80 Total or Less
Great Hotel For $80 or Less. Need to Update the Rooms a Little But Mainly there Seems 2b Mold in a few rooms of people i've Spoken to. This Tv System of Needing your Own Wi-fi or Hotspot to make the TV Work is the Worst & ni Can't imagine Elderly Folks trying to Figure it out & almost Nobody that works here can help you either! Rooms are at least Very Large & Clean but they Need Updating when toy look up at ceilings & you can see water damage/Mold!
Stayed 1 night in Dec 2024

10/10 Excellent

Cristine

Liked: Staff & service, amenities, property conditions & facilities
Clean and quiet placd to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Zanmehm, Akron

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Keyah

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my time, very very nice opportunity to relax at this location. Breakfast was good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cynthia

Great Service
We have stayed here several times. The staff is wonderful. Very clean.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable, spacious, good view and overall clean but the pillowcases were stained and one of the towels smelled too much like some kind of cigarette. Reception is pretty good but the elevator needs to be cleaned more frequently and put something in it to remove the cigarette smell.
Stayed 1 night in Dec 2024

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Room comfort
Breakfast not as advertised
Room was good, the mattress was just ok. It could have been more comfortable. The breakfast was below average, there was not enough food available. There was no attendant to refill the items.
Stayed 2 nights in Dec 2024

10/10 Excellent

Grace

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Eslam

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I think it is perfect stay compared to the cost I paid.
Stayed 2 nights in Dec 2024

8/10 Good

Xavier

My sink was clogged I called down maintenance came up said it was fixed but after he left I went to use it and found out it wasn't fixed. Overeall ok place just need to upgrade alittle bit like change the rugs close the gaps under the doors.
Stayed 3 nights in Dec 2024

2/10 Terrible

Debbie

Disliked: Cleanliness, staff & service, property conditions & facilities
Someone tried to enter my room when I had locked the door. The only reason they didn’t get inside is that I put the safety latch on. They stopped them. I reported it to the front desk and asked them to get me another room but not on that floor. They said they had no other rooms available but I refused to get back on that floor. So I asked then to allow me stay inside the lobby but they refused as well and kicked me out into the night! That was a horrible experience! This hotel is unsafe! Don’t go!!

10/10 Excellent

Lucy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Chasidy, Marietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love clean comfy bed staff was amazing!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Charleyne

Liked: Cleanliness, staff & service, room comfort
Clean and large rooms. Overall I would stay here again and the price was reasonable.
Stayed 1 night in Dec 2024

2/10 Terrible

Han seok

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Many facilities are no good. Elivator looks like in construction site. Heater sounds very loud. I should change the room dirty bed sheet.
Stayed 4 nights in Dec 2024

2/10 Terrible

Fabian

Business traveller
Disliked: Staff & service
Had issues with the tv since day 2 of 5. Made staff aware several times and never had the issue resolved. I was told numerous time they would to check it out and never did. Was told on my last night if I would like to move rooms.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ariana

Stayed 2 nights in Dec 2024

10/10 Excellent

Phranklin

Stayed 4 nights in Dec 2024