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Kimpton Hotel Arras by IHG

4.0 star property

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Photo gallery for Kimpton Hotel Arras by IHG

Room, 2 Queen Beds, Mountain View
Lobby
Exterior
Luxury Suite, 1 King Bed, Mountain View
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

Map
7 Patton Avenue, Asheville, NC, 28801
  • Pack Square
    ‪3 min walk‬
  • The Orange Peel
    ‪6 min walk‬
  • Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, Mountain View

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Essential)

Designer toiletries, hair dryer, bathrobes, slippers

Room (Essential)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Designer toiletries, hair dryer, bathrobes, slippers

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, Accessible (Communications)

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 2 Queen Beds, Accessible (Communications)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 2 Queen Beds, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down duvets, minibar

Studio Suite, 1 King Bed, Mountain View

  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down duvets, minibar

Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, City View

Frette Italian sheets, premium bedding, down duvets, minibar

Studio Suite, 1 King Bed, City View

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Mountain View

Luxury Suite, 1 King Bed, Mountain View

Luxury Suite, 1 King Bed, Mountain View

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Communications)

Frette Italian sheets, premium bedding, down duvets, minibar

Studio Suite, 1 King Bed, Mobility Accessible (Communications)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Kimpton Hotel Arras by IHG

Hotel with 2 restaurants, steps from Asheville Art Museum
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area.
Kimpton Hotel Arras by IHG offers 128 accommodations with minibars and safes. Beds feature Frette Italian sheets, down comforters, and premium bedding. Televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Kimpton Hotel Arras by IHG's great location. During your stay, you're just a quick walk from The Orange Peel. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 restaurants. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Bargello
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • Guests really like the accommodations for the nice bathrooms, overall comfort, comfy beds, and cleanliness
  • Steps from Asheville Art Museum and 3 minutes by foot from Pack Square
  • Pets welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Kimpton Hotel Arras by IHG offers its guests a 24-hour fitness center and complimentary bicycles. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

There's an onsite business center. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Kimpton Hotel Arras by IHG. Parking is available for a fee.

This 4-star Asheville hotel is smoke free.

The hotel hosts a free manager's reception daily.
Bargello - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
District 42 - This cocktail bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 32 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 16 to 30 for adults and USD 16 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bargello
  • District 42

Things to do

  • 24-hour gym
  • Free bicycle rentals

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,000 square feet of conference space
  • Business centre

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 30 for adults, and USD 16 to 25 for children
  • Valet parking fee: USD 32 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Hotel Arras
Kimpton Arras By Ihg Asheville
Kimpton Hotel Arras by IHG Hotel
Kimpton Hotel Arras an IHG Hotel
Kimpton Hotel Arras by IHG Asheville
Kimpton Hotel Arras by IHG Hotel Asheville

Kimpton Hotel Arras by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 871 out of 1002 reviews
Rating 8 - Good. 84 out of 1002 reviews
Rating 6 - Okay. 23 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the center of everything
Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Stayed 2 nights in Dec 2024

10/10 Excellent

Kelly

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night in my trip to KY. We didn't want to leave. Beds, food,were wonderful,
Stayed 1 night in Dec 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
The property and service was excellent and exceeded out expectations.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will always stay here when I come to Asheville. It is the best hotel I’ve ever stayed at in Asheville. Everyone is so nice and super responsive with anything that you need.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Travelled with family
Everything was perfect. Staff and property are top notch.
Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying here! We frequent Asheville and the Kimpton will be our new place to stay!
Stayed 1 night in Dec 2024

2/10 Terrible

Josh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Don’t book through Expedia!and It might save you a little bit of money. but it’s a tremendous amount of pain. Not worth the hassle if there’s any complications and you try to cancel of your dates even though I tell you when you can it’s completely frustrating. Even when you have insurance/ cancellation options!
Stayed 1 night in Dec 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great place! Very clean and beautiful rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Solomon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Nov 2024

10/10 Excellent

Tom

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the location and the high end pet friendly accommodations.
Stayed 1 night in Dec 2024

10/10 Excellent

PETER

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean property, love the pet friendliness!
Stayed 1 night in Dec 2024

10/10 Excellent

prajith

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply superb experience .extremely pet friendly.felt like home away from home .
Stayed 1 night in Nov 2024

10/10 Excellent

Gabriela, Nanuet

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, with excellent staff and service! The hotel is very modern, with interesting art everywhere.The restaurant was great. The valet very attentive. And let’s not forget that is a pet-friendly hotel, which seemed to make everyone around happier. There is a social hour from 5 to 6. The only observation I have is that the mattresses need to be flipped from time to time, as I seem to be sinking in a hole made by all the previous guests who preferred the same side of the bed ! Asheville is still recovering after Hurricane Helene, but experiences like staying at Kimpton Arras and feeling taken care of and appreciated can only bring the tourists back !
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Stayed 3 nights in Nov 2024

10/10 Excellent

P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Toni

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property never stayed before.. highly recommend all the way around
Stayed 1 night in Nov 2024

8/10 Good

Tim

Stayed 2 nights in Nov 2024

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel and so convenient to downtown. The staff is excellent. I only gave it four stars for facility because I am not a fan of barn door for bathrooms. Otherwise, top of the line. The coffee service in the morning is lovely.
Stayed 1 night in Nov 2024