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Four Points by Sheraton Asheville Downtown

3.0 star property

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Photo gallery for Four Points by Sheraton Asheville Downtown

Breakfast served
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym

Explore the area

Map
22 Woodfin St, Asheville, NC, 28801
  • Thomas Wolfe Memorial
    ‪4 min walk‬
  • Pack Square
    ‪5 min walk‬
  • Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hotel Indigo Asheville Downtown by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1005)
The price is €109
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hotel Indigo Asheville Downtown by IHG

About this property

Four Points by Sheraton Asheville Downtown

Hotel with free parking, a short walk to Harrah's Cherokee Center - Asheville
Along with a restaurant, this smoke-free hotel has a fitness center and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning. Housekeeping is available on request.
Four Points by Sheraton Asheville Downtown offers 150 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Four Points by Sheraton Asheville Downtown's great location. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Harrah's Cherokee Center - Asheville and The Orange Peel
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2400 square feet (223 square meters) and includes conference space. A fitness center, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Asheville Downtown. Self parking is free.

This 3-star Asheville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Chop House - This restaurant serves breakfast only.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: USD 16 for adults and USD 10 for children
  • 1 restaurant

Restaurants on site

  • Chop House

Things to do

  • Fitness centre
  • Swimming pool

Family friendly

  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (2400 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Comprehensive recycling policy
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 45-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 10 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Four Points by Sheraton Asheville Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 486 out of 1002 reviews
Rating 8 - Good. 312 out of 1002 reviews
Rating 6 - Okay. 115 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tammy, Annapolis

Liked: Staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Ralph, Roselle

Liked: Cleanliness, staff & service, property conditions & facilities
Visited a month after TS Helene came thru Asheville. I think the hotel is doing remarkably well for resolution it. I found it very convenient to downtown with plentiful parking. Hope to visit again when the situation has normalized in Asheville. Thank you for the hospitality!
Stayed 2 nights in Nov 2024

8/10 Good

roberta

Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Stayed 1 night in Sep 2024

4/10 Poor

Courtney

Stayed 1 night in Oct 2024

4/10 Poor

Kassidy

Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence under pressure
We stayed at this hotel the week of the hurricane. The staff went above and beyond with what they had to work with when the lights and water went out. Under a very stressful situation they were extremely accommodating. The room was clean and neat and would stay here again. Jamie in the bar was fantastic.
Stayed 6 nights in Sep 2024

10/10 Excellent

shannon

Stayed 3 nights in Aug 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was good. Bert convenient to downtown-Asheville. Friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Just a few blocks to walk to the main downtown area.
Stayed 3 nights in Sep 2024

8/10 Good

Julian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

John

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jeanne, Tunkhannock

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Negative was there are not enough electrical sockets and room is dark. The positive is the rooms are spacious, beds comfortable and they allow dogs. The location is perfect for walking downtown. We have stayed there before and will again. The free coffee in the a.m. is good too and there is a restaurant right in the building.
Stayed 3 nights in Sep 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Shane

Business traveller, Travelled with pets
Disliked: Property conditions & facilities
Charged me a pet fee for my support animal and wouldn't take it off. Tv was some sort of rigged situation.
Stayed 2 nights in Sep 2024

4/10 Poor

James

Travelled with partner
Liked: Staff & service
Wouldn't stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable stay in downtown Asheville with easy access to everything, rooms were clean and beds were comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

4/10 Poor

Gary

Disliked: Staff & service, amenities, property conditions & facilities
In roof safe did not work; TV stopped working second night. Loud argument in hallway at 2am. Don’t wait: tear it down and build those vacation condos now!
Stayed 2 nights in Sep 2024

10/10 Excellent

kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a great place to stay. We will stay here again.
Stayed 1 night in Aug 2024

8/10 Good

simon

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to downtown
Stayed 1 night in Aug 2024

8/10 Good

David

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Easy walk modest price
Stayed 1 night in Aug 2024