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Downtown Inn and Suites

2.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Downtown Inn and Suites

City view from property
View from property
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Exterior
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Housekeeping
  • Laundry

Explore the area

Map
120 Patton Avenue, Asheville, NC, 28801
  • Fired Up Creative Lounge Ashville
    ‪2 min walk‬
  • Grove Arcade
    ‪3 min walk‬
  • Downtown Market Asheville
    ‪4 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Bathroom

Standard Double Room

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 King Bed

Basic Room, 1 King Bed

Basic Room, 1 King Bed

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Clarion Inn Biltmore Village

Pool
Breakfast included
Parking included
Free WiFi
4.4 out of 5, Excellent, (1445)
The price is €82
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Clarion Inn Biltmore Village

About this property

Downtown Inn and Suites

Motel with free breakfast, a quick walk to Harrah's Cherokee Center - Asheville
Along with a seasonal outdoor pool, this smoke-free motel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a computer station, a TV in a common area, and a front-desk safe are onsite.
Downtown Inn and Suites offers 89 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the shopping around Downtown Inn and Suites. During your stay, you're just a quick walk from Fired Up Creative Lounge Ashville. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a computer, and laundry facilities
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Within a 10-minute walk of Harrah's Cherokee Center - Asheville and Wicked Weed Brewing
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and laundry facilities are also featured at the business-friendly Downtown Inn and Suites. Free self parking is available.

This Asheville motel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 11:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM–11:30 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Computer station

Outdoors

  • Outdoor furniture
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must provide a picture ID at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 75 mi (120 km) of the property will not be allowed to check in
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Downtown Inn and Suites.

Property is also known as

Downtown Inn
Inn Downtown
Downtown Inn Asheville
Downtown Inn and Suites Motel
Downtown Inn and Suites Asheville
Downtown Inn and Suites Motel Asheville

Downtown Inn and Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 482 out of 1189 reviews" "
Rating 8 - Good. 411 out of 1189 reviews" "
Rating 6 - Okay. 170 out of 1189 reviews" "
Rating 4 - Poor. 77 out of 1189 reviews" "
Rating 2 - Terrible. 49 out of 1189 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

John

Stayed 1 night in Sep 2024

8/10 Good

Patrick, Newtown

Stayed 2 nights in Sep 2024

8/10 Good

Emily

Stayed 2 nights in Sep 2024

4/10 Poor

Jillian

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
I am so disappointed in our stay at the Downtown Inn. We got there ahead of Hurricane Helene, and the staff literally abandoned the property and left all the guests there with no one on property for 2 days. There was no running water, no continental breakfast out, No one was there to check people in when they had confirmed reservations. It was abaolute insanity. They even have the audacity to kick one poor woman out of her room in the middle of the night after her home had been completely demolished because she hadn't paid, but the only reason she hadn't paid was because no one was there for her to pay. As they were kicking her out, she kept saying I am more than happy to pay. I have money to pay for my room. No one was here for me to do so. There were keys out and available for people to use. I understand that this was a devastational time for everybody, and there was nothing they could do about the water and leak, but no one was even there to help with instruction. By the end of the 2nd day a lovely housekeeper was fhere and she did her very best to support but she had VERY limited duties she was allowed to help with. The only plus was that there was a swimming pool, so we were able to use buckets of that water to flush toilets all week.
Stayed 4 nights in Sep 2024

2/10 Terrible

Lloyd

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was closed, i need a refund for the 2 rooms I booked. We made it to the hotel from Indiana, do to storms the gotel was a disaster, and there was no body around to assist us and signs on the door saying hotel closed. We had nowhere else to go and risked our lives trying to get to another town or city apon leaving. Again I need a refund.
Stayed 1 night in Sep 2024

8/10 Good

Justin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a quick 1 night stay here before going to the Biltmore. It was clean and location was great allowing us to easily walk downtown and enjoy the entertainment on a Friday night. Price was decent, room was good, breakfast was just so, so. Standard low grade continental breakfast, but it got the job done.
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth, Archer Lodge

Liked: Cleanliness, staff & service, property conditions & facilities
Parking available, walk to every place, pool was still open so got to go swimming. Sometimes noisy.
Stayed 2 nights in Sep 2024

8/10 Good

Jennifer Melia

Stayed 2 nights in Sep 2024

6/10 Okay

Tonya, Orlando

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The location was great as far as being able to walk wherever we needed to. The noise level at night is terrible, you can hear everything happening on the street. The complimentary breakfast was ok and for a good amount of time. The elevator was a little scary. The staff was great and helpful. Parking was challenging.
Stayed 3 nights in Sep 2024

8/10 Good

Alphonso, Hopkinsville

Travelled with partner
Liked: Cleanliness, staff & service
excellent Downtown Ashville Location we did not have to drive our car during our stay, Yes the property is dated but clean and the location is walkable and it can not be beat
Stayed 3 nights in Sep 2024

4/10 Poor

Diane

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Property was ok, check in was not good. We arrived at 4:30 (check in was 4:00) and were told that our room was not ready because we "were staying 3 nights and things need switched around". Said she would call us when our room was ready. After waiting close to a half hour, I asked again when our room would be ready and why many people checked in during our wait and the desk clerk angrily said "you're staying 3 nights, I'm doing the best I can!" Didn't make a very good first impression......maybe she was having a bad day? Otherwise, it was a good location, very walkable, which was good. It is definitely an older property but it was clean. Asheville was awesome!
Stayed 3 nights in Sep 2024

8/10 Good

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a 1 night stay - plenty of nearby dining and drinking options
Stayed 1 night in Sep 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
liked location though loud traffic nearby
Stayed 1 night in Sep 2024

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, good location (although area is a little creepy walking in at night), very clean, right on a noisy street which was only real drawback.
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, price, and clean rooms
Excellent location. Easy walking distance to hundreds of breweries, pubs, and restaurants. Also several live music venues. Room was clean with nice sheets and mattresses and pillows. Looked like pretty new bedding and carpeting. Had waffles, Jimmy Dean breakfast croissants, yogurt, cereal, bagels and other choices for breakfast. We will stay again when in town and would highly recommend to friends and family. Cannot beat the price for the location and a clean room. Don’t be fooled by the older looking exterior. Rooms are nice and clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient place to stay! Easy walk to restaurants, bars and Rabbit Rabbit if you’re going to a show! Onsite parking plus a nice pool. Would stay here again.
Stayed 2 nights in Sep 2024

6/10 Okay

Lascelles

Stayed 3 nights in Aug 2024

4/10 Poor

Barbara

Disliked: Cleanliness, property conditions & facilities, room comfort
Ridiculous air conditioner
Upon entering a room was a sign that said “the air conditioner in this room drips water in bucket. We apologize for any inconvenience. You will receive a 10% discount for each night of your stay. They did give us 10% off. No offer of another room and the air conditioner did not drip into the bucket it POURED into the bucket every time the air conditioner came on. This room should not be given to any future customers.
Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Free parking and was able to walk to everything we needed. Traffic noise can be loud but it didn't bother us much while sleeping.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Awesomeness
Stayed 1 night in Sep 2024

8/10 Good

Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for convenience for a good price. I would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite spot to stay in downtown Asheville!
Stayed 1 night in Sep 2024