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Downtown Inn and Suites

2.5 star property

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Photo gallery for Downtown Inn and Suites

Fountain
Free daily continental breakfast
Basic Room, 1 King Bed
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
120 Patton Avenue, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪5 min walk‬
  • Place, Wicked Weed Brewing
    ‪9 min walk‬
  • Place, The Orange Peel
    ‪9 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Bathroom

Standard Double Room

8.2 out of 10
Very good
(115 reviews)
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 King Bed

Basic Room, 1 King Bed

Basic Room, 1 King Bed

8.6 out of 10
Excellent
(204 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Downtown Inn and Suites

Along with a seasonal outdoor pool, this smoke-free motel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a computer station, a TV in a common area, and a front-desk safe are onsite.
Downtown Inn and Suites offers 89 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the shopping around Downtown Inn and Suites. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a computer, and laundry facilities
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Within a 10-minute walk of Harrah's Cherokee Center - Asheville and Wicked Weed Brewing
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and laundry facilities are also featured at the business-friendly Downtown Inn and Suites. Free self parking is available.

This Asheville motel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 11:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests must provide a picture ID at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 75 mi (120 km) of the property will not be allowed to check in
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Downtown Inn and Suites.

Property is also known as

Downtown Inn

Inn Downtown

Downtown Inn Asheville

Downtown Inn and Suites Motel

Downtown Inn and Suites Asheville

Downtown Inn and Suites Motel Asheville

Downtown Inn and Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 527 out of 1212 reviews
Rating 8 - Good. 410 out of 1212 reviews
Rating 6 - Okay. 180 out of 1212 reviews
Rating 4 - Poor. 64 out of 1212 reviews
Rating 2 - Terrible. 31 out of 1212 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

michaela

Stayed 2 nights in Feb 2026

10/10 Excellent

Nichole

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room ,easy check in , good breakfast and checkout !!
Stayed 1 night in Feb 2026

8/10 Good

MARY, Hermitage

Stayed 2 nights in Feb 2026

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff were incredibly kind and helpful. We had some trouble with the doors (they were hard to open after a cold snap) but they made sure to help us get into our room and even offered to change our room if we had further trouble. The room itself was clean and comfortable.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
The room was very clean, warm. Beds and covers were wonderful. Very kind staff, very happy to help. I slept well.
Stayed 1 night in Feb 2026

10/10 Excellent

Gary

Stayed 2 nights in Jan 2026

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities
Room was fine and staff was very courteous.
Stayed 2 nights in Jan 2026

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean.The staff was awesome. The Breakfast was exactly what I thought it was. Waffles and jimmy bean they had a few other things, but that was fine.They kept breakfast open until like 11:30. The staff was very helpful.We came in just before the ice storm. The room was clean. The only complaint is that netflix pausing it took all night for one movie to play through.
Stayed 2 nights in Jan 2026

4/10 Poor

Michele

Disliked: Cleanliness
Garbage
Stayed 2 nights in Jan 2026

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean!
Stayed 1 night in Jan 2026

10/10 Excellent

Younha

Stayed 1 night in Jan 2026

8/10 Good

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room, staff, amenities and location.
Stayed 2 nights in Jan 2026

10/10 Excellent

Charlie

Stayed 2 nights in Jan 2026

10/10 Excellent

Tala

Stayed 1 night in Jan 2026

8/10 Good

Saufong, WINSTON SALEM

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staffs, quick check-in service and convenience at the middle of downtown.
Stayed 1 night in Jan 2026

8/10 Good

Melanie

Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always clean, affordable and awesome location!
Stayed 1 night in Jan 2026

6/10 Okay

dan

Travelled with family
Liked: Cleanliness, staff & service
This is a very dated motel. The lobby and alot of the building is old and needs a bad refresh. However, it is located perfectly downtown minutes from everything. The rooms are basic but nice and clean. AC\Frig and everything worked fine. The play is understaffed but the staff are very nice. For the price, its a great place. If you are expected 4 stars or above. This is not the place for you.
Stayed 4 nights in Dec 2025

10/10 Excellent

Geoffrwy

Liked: Cleanliness, staff & service, amenities
Clean room, perfect location. Great overall value.
Stayed 4 nights in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location for the price. As others state, older hotel but very clean and centrally located.
Stayed 1 night in Jan 2026

8/10 Good

Michael

Stayed 3 nights in Dec 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Car park nothing like big enough. Only one girl on the desk on New Year's Eve.
Stayed 1 night in Dec 2025

6/10 Okay

virginia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was ok for the price on Aseville
Stayed 1 night in Dec 2025

8/10 Good

Clay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel rooms could use some refurbishment, but the rooms themselves were clean and everything worked as expected. The staff were incredibly friendly and welcoming.
Stayed 1 night in Dec 2025