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Ashibetsu Onsen Starlight Hotel

3.0 star property

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Photo gallery for Ashibetsu Onsen Starlight Hotel

View from property
Exterior
Hot springs
Lobby lounge
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • 24/7 front desk
  • Breakfast available
  • Air conditioning
  • Laundry
  • Parking included

Explore the area

Map
Asahimachi Yuya 1, Ashibetsu, 075-0035
  • Ashibetsu Onsen
    ‪1 min walk‬
  • Asahigaoka Park
    ‪6 min drive‬
  • Furano Ski Resort
    ‪36 min drive‬
  • Asahikawa (AKJ)
    ‪66 min drive‬

Room options

View all photos for Japanese Style Room, 10 Tatami-mats (for 4 Persons)

Down duvets, in-room safe, blackout curtains, free WiFi

Japanese Style Room, 10 Tatami-mats (for 4 Persons)

  • 25 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room, 8 Tatami-mats (for 3 Persons)

Down duvets, in-room safe, blackout curtains, free WiFi

Japanese Style Room, 8 Tatami-mats (for 3 Persons)

  • 15 sq m
  • Sleeps 3
  • 3 Twin Futons

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room

Economy Twin Room | Room amenity

Economy Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room (for 4 Persons)

Down duvets, in-room safe, blackout curtains, free WiFi

Japanese Western Style Room (for 4 Persons)

  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Basic Cabin, 5 Bedrooms, Annex Building

Basic Cabin, 5 Bedrooms, Annex Building

Basic Cabin, 5 Bedrooms, Annex Building

  • Mountain view
  • Sleeps 5
  • 1 Twin Bunk Bed and 3 Twin Beds

View all photos for Japanese Style Room, 10 Tatami-mats (for 3 Persons)

Down duvets, in-room safe, blackout curtains, free WiFi

Japanese Style Room, 10 Tatami-mats (for 3 Persons)

  • 25 sq m
  • Sleeps 3
  • 3 Twin Futons

View all photos for Japanese Western Style Room (for 2 Persons)

Down duvets, in-room safe, blackout curtains, free WiFi

Japanese Western Style Room (for 2 Persons)

  • 26.4 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room (for 3 Persons)

Down duvets, in-room safe, blackout curtains, free WiFi

Japanese Western Style Room (for 3 Persons)

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Japanese Style Room, 8 Tatami-mats (for 2 Persons)

Down duvets, in-room safe, blackout curtains, free WiFi

Japanese Style Room, 8 Tatami-mats (for 2 Persons)

  • 18 sq m
  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese Style Room, 10 Tatami-mats (for 2 Persons)

Down duvets, in-room safe, blackout curtains, free WiFi

Japanese Style Room, 10 Tatami-mats (for 2 Persons)

  • 25 sq m
  • Sleeps 2
  • 2 Twin Futons

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About this property

Ashibetsu Onsen Starlight Hotel

Family-friendly hotel with a full-service spa and a rooftop terrace
Along with a full-service spa, this hotel has a restaurant and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor tennis court, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Ashibetsu Onsen Starlight Hotel offers 69 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste. Additionally, rooms include fans and blackout drapes/curtains. Microwaves and change of towels can be requested. Housekeeping is provided on request.
Hot springs and an outdoor tennis court are featured at the hotel.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with hot springs/mineral springs, a sauna, and a steam room. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight. The temperature in the hot springs is set to 104°F.

During your stay at Ashibetsu Onsen Starlight Hotel, you're just a quick walk from Ashibetsu Onsen. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Amenities include a front-desk safe, a meeting room, and a gift shop
  • Onsite recreation includes hot springs, an outdoor tennis court, and a playground
  • Steps from Ashibetsu Onsen and 6 minutes by car from Asahigaoka Park
Ashibetsu Onsen Starlight Hotel offers its guests a full-service spa, hot springs, and an outdoor tennis court. There's a restaurant on site. Business amenities include a meeting room and coworking spaces.

Public spaces have free WiFi. A rooftop terrace, a vending machine, and an arcade/game room are also featured at the family-friendly Ashibetsu Onsen Starlight Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Ashibetsu hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.
Ashibetsu Onsen Starlight Hotel has a restaurant on site.
A hosted evening meal is available for a surcharge daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: JPY 2200 for adults and JPY 1500 for children
  • 1 restaurant
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of JPY 5500

Things to do

  • Arcade/games room
  • Bike parking
  • Bike storage
  • Evening entertainment
  • Full-service spa
  • Hot springs
  • Outdoor tennis court
  • Playground
  • Shopping
  • Table tennis

Family friendly

  • Arcade/games room
  • Children's games
  • Children's dinnerware
  • Children's toys
  • High chair
  • Laundry facilities
  • Microwave (on request)
  • Playground
  • Fridge
  • Pushchair

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Coworking spaces
  • A meeting room

Outdoors

  • Rooftop terrace

Spa

  • 2 indoor hot springs
  • 4 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs/mineral springs
  • Hot springs open from 5:00 AM to midnight
  • Hot springs water temperature (Celsius) - 40
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 5:00 AM to midnight
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 120
  • Hardwood flooring in room
  • 1 steps to reach property
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Books
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Shared microwave
  • Telescope

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Fan
  • Heating

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Ice maker
  • Microwave (on request)
  • Fridge

More

  • Electrical adapters/chargers
  • Safe
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1100 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: JPY 150 per person, per night. This fee does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1500 for children
  • Crib (infant bed) fee: JPY 1100 per night
  • Spa fee: JPY 800 per day
  • Hosted evening meal: JPY 5500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPay, Merpay, LINE Pay, and R Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Hot springs access available from 5:00 AM to midnight.
  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Onsen Starlight Hotel
Ashibetsu Onsen Starlight
Onsen Starlight
Ashibetsu Onsen Starlight
Ashibetsu Onsen Starlight Hotel Hotel
Ashibetsu Onsen Starlight Hotel Ashibetsu
Ashibetsu Onsen Starlight Hotel Hotel Ashibetsu

Ashibetsu Onsen Starlight Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 21 out of 47 reviews
Rating 8 - Good. 13 out of 47 reviews
Rating 6 - Okay. 10 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 3 out of 47 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

4.0/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff at the hotel
his is a very enjoyable hotel to stay at when in this area. At first its remote location is a problem; but, once you get to the hotel it is a benefit. The staff is wonderful and the hot springs are great and very clean and relaxing to soak in. After we left to go to Sapporo, I discovered that I had left an old red jacket that is dear to me at the Starlight Hotel. The information center at Furano called the Starlight about the lost jacket and the next day it was delivered to our room at the Sapporo Grand Hotel.That is service that needs to be made known to whomever wants a hotel where the staff really cares about their customers.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Jae, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of old hotel connected with Ashibetsu Onsen. The buffet was wonderful and values more more than the cost. Kind staff but they done't speak English.
Stayed 1 night in Aug 2018

8/10 Good

Joanna, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with very nice surrounding, Onsen
Hotel staffs are very friendly, only issue is they only speaks Japanese. However, they tried their very best to communicate with us. Nice Onsen, not so crowded. Have a session on star watching, only complaint is the session is not conducted in English. Room a bit small but very comfortable. We did not try any of their food as we only stayed for one night.
Stayed 1 night in Jun 2018

8/10 Good

Amy, toronto, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great onsen
Great onsen experience, friendly staff, nice breakfast
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent family hotel
amenity is very good. western style with tatami(japan traditional style) restaurant is very good at dinner
Stayed 1 night in Jul 2017

10/10 Excellent

MINJUN

Liked: Cleanliness, staff & service, room comfort
Great hotel with excellent surrounding
A great hotel overall. We checked in at night and had to eat at the hotel restaurant as there was no other choice given the hotel's remote location. Our dinner here turned out to be the best during the entire 5-day trip. The hot spring was excellent, rich in sulphur. Our only complaint is the old a/c that rattled all night. Maybe time for replacement.
Stayed 1 night in Jul 2017

10/10 Excellent

AI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

?????

Travelled with family
Liked: Staff & service
残念なのは、桜の咲く期間だったのに露天風呂から眺める桜の木を照らす夜間照明が今年は無くなっていたことです。 それ以外は良かった。
Stayed 1 night in May 2022

8/10 Good

弓子

Stayed 1 night in Dec 2021

8/10 Good

YAYOI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
くつろげるホテルです
フリードリンクつきのくつろげるスペースがあり、とても快適でした。温泉も色々あって良いです。露天風呂から、星空も見えました。
Stayed 1 night in Jun 2021

2/10 Terrible

TERUMI

Stayed 1 night in Jun 2021

2/10 Terrible

naoto

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
コンビニ、どこだ？！
田舎すぎる。
Stayed 1 night in Jun 2021

6/10 Okay

KAZUNORI

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Spa and Great Amenities
This hotel is difficult to reach without a car. The local bus only comes three times a day and the time table may not match up with the trains. However, this hotel was definitely worth the trouble for the amenities alone. The lobby is fully stocked with books and refreshments, and the onsen is very relaxing. If the weather is good, you can see the stars from the outdoor bath. The breakfast buffet had a good variety of healthy options. Would recommend especially for families and couples.
Stayed 1 night in Jul 2020

10/10 Excellent

INAGAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Mahoko

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Kiyomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
孫と2人旅。のーんびり
Stayed 1 night in Jun 2020

10/10 Excellent

REI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
次は2泊！
一泊では足りなかった！
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

6/10 Okay

譚小姐, Hong Kong

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
房間很細很舊，廁所更是以前的超細舊式厠所，完全沒有溫泉旅館的房間設計，房間像住在市區的2星酒店一樣，大浴場都很殘舊，唯獨是晩餐的食品係好味多款不錯，我們是自駕遊的到了洒店門口無人出來迎接，要自己取所有行李去check in及自己搬所有行李上房，之後再詢問reception 車泊在那裡？再自己去泊車，接待處只是幫你check in完之後比鎖匙你就完了，完全沒有再理會客人，沒有介紹酒店設施，所以一定不會再入住此酒店
Stayed 1 night in May 2019

8/10 Good

SIU HUNG

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018