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Standard Double Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Single Room, Balcony

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Comfort Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Sunstar Hotel Arosa, you're just a quick walk from Arosa Lenzerheide Ski Resort. Features include free breakfast, free WiFi in public areas and free train pick-up service. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to massages, facials or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Arosa Lenzerheide Ski Resort and Arosa Ski Resort
  • Free train station pick-up and ski shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Sunstar Hotel Arosa ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sunstar Hotel Arosa

Everyone (15) Couples (4) Family (1) Other (1)
5 out of 5

Posted by on 19 Oct 2019

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4 out of 5

Posted by on 11 Dec 2023

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5 out of 5

Posted by on 11 Mar 2023

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5 out of 5
Reichhaltiges Frühstück

Posted by , from Waltenschwil on 15 Sep 2021

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4 out of 5
Die Lage des Hotels war super. Das Zimmer war etwas zu klein.

Posted by on 23 Oct 2020

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Comment from Hotel Management

5 Dec 2020 by Rolf Bucher

Vielen Dank für die Bewertung. Freundliche Grüsse Rolf Bucher

5 out of 5

Posted by on 21 Oct 2020

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Comment from Hotel Management

5 Dec 2020 by Rolf Bucher

Vielen Dank für die Bewertung. Freundliche Grüsse Rolf Bucher

4 out of 5

Posted by on 14 Sep 2020

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Comment from Hotel Management

26 Sep 2020 by Rolf Bucher

Guten Tag Danke für die Bewertung. Freundliche Grüsse

4 out of 5

Posted by on 17 Aug 2020

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Comment from Hotel Management

26 Sep 2020 by Rolf Bucher

Guten Tag Danke für die Bewertung. Freundliche Grüsse Rolf Bucher

5 out of 5

Posted by on 1 Aug 2020

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Comment from Hotel Management

10 Aug 2020 by Rolf Bucher

Guten Tag Danke für Ihre Bewertung. Freundliche Grüsse Rolf Bucher

4 out of 5
Sehr freundliches Personal, gute Lage, Skibus gut organisiert, Dekorationen ein wenig gewöhnungsbedürftig

Posted by on 9 Mar 2020

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About the Sunstar Parkhotel Arosa

Location SEEWALDWEG, 1, Arosa, Graubuenden 7050

Property Features

Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar. There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers a health club and a sauna. Smoking is allowed in designated areas at this 4-star Arosa hotel.

  • 1 building
  • 106 guestrooms or units
  • 5 levels
  • Built in 1883
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Arcade/game room
  • Playground on site
  • Bowling alley on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Arosa Station (1.1 km / 0.7 mi)
  • Property shuttles: Free train station pick-up and ski shuttle; airport shuttle

Room Amenities

Sunstar Hotel Arosa offers 106 accommodations with free minibar items and minibars. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, dressing gowns and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Sitting area
  • Stocked minibar (free)
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Fridge
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Telephone
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

On-site venue – This restaurant serves breakfast and dinner. A children's menu is available.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Mountain biking on site
  • Cross-country skiing nearby
  • Playground on site
  • Sledding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Fitness classes on site
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Bowling alley on site
  • Downhill skiing on site

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. The front desk is staffed during limited hours.

Sunstar Hotel Arosa offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: CHF 25 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arosa Hotel Sunstar
  • Arosa Sunstar
  • Arosa Sunstar Hotel
  • Hotel Sunstar Alpine Arosa
  • Hotel Sunstar Arosa
  • Sunstar Alpine Arosa
  • Sunstar Alpine Hotel Arosa
  • Sunstar Arosa
  • Sunstar Arosa Hotel
  • Sunstar Hotel Arosa
  • Sunstar Park Hotel Arosa
  • Sunstar Alpine Hotel
  • Sunstar Parkhotel Arosa
  • Sunstar Hotel Arosa Hotel
  • Sunstar Hotel Arosa Arosa
  • Sunstar Hotel Arosa Hotel Arosa

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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