6 Oct 2019 by Mamadou
Thank you for your comment. We are glad to know that everything has been to your liking. Regards
26 Apr 2019 by Ana Pérez (Reception)
Thank you for taking a time to share about your stay with us. We hope your stay was like you expected. Best regards,
28 Apr 2017 by Diana Gama
We really thank you for your review, Only through your comments we can improve our service. We hope you can give us the opportunity to welcome you again in a near future. Best Regards!
26 Aug 2024 by Elena
Sehr geehrter Frau Blandina;Zunächst einmal möchten wir uns im Namen des gesamten H10 Big Sur Teams für Ihre freundlichen Kommentare bedanken.Wir haben Ihre Anregung bezüglich der oberen Etagen zur Kenntnis genommen und freuen uns darauf, Sie bei einem zukünftigen Urlaub wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen GrüßenElena Saura Recepcion
26 Aug 2024 by Daniel Banfi
Dear Philippe, we really appreciate your review and we are delighted that you have enjoyed your vacation in our hotel. We hope to see you soon again!Best regards,Daniel BanfiReception
23 Aug 2021 by Mamadou Sow
Danke, dass du hier geblieben bist! Ihre Meinung ist uns sehr wichtig. Wir schätzen Ihre schönen Papabras, Grüße
27 Feb 2020 by Mamadou Guest relation
Vielen Dank für Ihre Zufriedenheit über Ihren Aufenthalt mit, Wir freuen uns zu wissen, dass alles nach Ihren Wünschen war. Wir hoffen, Sie wieder begrüßen zu dürfen.
3 Dec 2018 by Ana Pérez (Reception)
Dear Anonymous, Thank you very much for taking a short time to write your punctuation. We hope to see you soon with our family H10 Big Sur. Best regards,
H10 Big Sur Boutique Hotel offers its guests an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A rooftop terrace, spa services, and multilingual staff are also featured at the eco-certified H10 Big Sur Boutique Hotel. Free self parking is available. Smoking is allowed in designated areas at this 4-star Arona hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - surcharge
Free self parking
H10 Big Sur Boutique Hotel offers 167 air-conditioned accommodations with minibars and complimentary bottles of water. Rooms open to balconies. Cable televisions are provided. Bathrooms include a shower, dressing gowns, slippers and hairdryers. This Arona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.
Blue Ray – This restaurant serves breakfast and dinner.
Cactus Bar – This poolside bar serves lunch and light fare.
Room service is available.
Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and facials.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.