Hotel Universal Murcia

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Parking available

Gym

Breakfast available

Laundry

Air conditioning

Explore the area

Calle Cartagena, 21, Murcia, Murcia, 30002

Puente de los Peligros
4 min walk
Murcia City Hall
7 min walk
Plaza Cardenal Belluga
7 min walk
Corvera (RMU-Region de Murcia Intl.)
19 min drive

Room options

Standard Triple Room

25 sq m
City view
Sleeps 3
3 Twin Beds

Single room UP

17 sq m
Sleeps 1
1 Twin Bed

Twin room UP

20 sq m
Sleeps 3
2 Twin Beds

20 bedrooms, desk, laptop workspace, blackout curtains

Double Room Single Use

20 sq m
Sleeps 1
2 Twin Beds

Standard Twin Room

23 sq m
Sleeps 3
2 Twin Beds

Family Triple Room

23 sq m
City view
Sleeps 3
1 Twin Bed and 1 Queen Bed

Traditional Single Room, 1 Single Bed

17 sq m
Sleeps 1
1 Twin Bed

Standard Single Room, 1 Single Bed

23 sq m
Sleeps 1
1 Twin Bed

Superior Double Room, 1 Queen Bed

23 sq m
City view
Sleeps 2
1 Queen Bed

Traditional Twin Room

20 sq m
Sleeps 3
2 Twin Beds

Similar properties

Pet-friendly

Free WiFi

Air conditioning

Breakfast available

for 1 night

includes taxes & fees

7 Jan - 8 Jan

About this property

Hotel with a health club, steps from Museum of Sciencie and Water

This smoke-free hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a sauna, and valet parking.

Hotel Universal Murcia offers 47 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 25-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads.

This Murcia hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Universal Murcia. During your stay, you're just a quick walk from Floridablanca Garden. Features include free WiFi in public areas, plus a restaurant and a gym.

Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Enjoy local cuisine while dining at Casa Pacoche
Buffet breakfast served daily for a fee
Valet parking available for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym, a sauna, and bike rentals
Steps from Museum of Sciencie and Water and 4 minutes by foot from Puente de los Peligros
Airport shuttle service available for a fee

Hotel Universal Murcia offers its guests a health club and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. A library, a vending machine, and an arcade/game room are also featured at the business-friendly Hotel Universal Murcia. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Murcia hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 8:30 AM to 11:30 AM and on weekends from 8:30 AM to 11:30 AM.

Casa Pacoche - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and public transport

Valet parking on site (EUR 14 per night)
Limited on-site parking
Height restrictions apply for on-site parking
On-site parking options include a garage
Free off-site parking within 33 ft; booking required
Street parking available
Return airport shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee 8:30 AM–11:30 AM on weekdays and 8:30 AM–11:30 AM on weekends: EUR 9 for adults and EUR 6 for children
1 restaurant
1 bar

Restaurants on site

Casa Pacoche

Things to do

Access to nearby health club
Arcade/games room
Bike rentals
Fitness centre
Sauna

Family friendly

Arcade/games room
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Library
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Business services

Business centre
Computer station

Outdoors

Garden

Accessibility

Lift

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Heating

Bathroom

Bath or shower
Free toiletries
Private bathroom
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels

Entertainment

25-inch flat-screen TV
Satellite channels

Food and drink

Free bottled water

Desk
Free local calls
Guidebooks/recommendations
Laptop-friendly workspace
Local maps
Phone
Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for EUR 13.5 per night.

Cribs (infant beds) are available for EUR 5.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately EUR 9 for adults and EUR 6 for children
Valet parking fee: EUR 14 per night
Crib (infant bed) fee: EUR 5.0 per day
Rollaway bed fee: EUR 13.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Universal Pacoche

Hotel Universal Pacoche Murcia

Universal Pacoche

Universal Pacoche Murcia

Hotel Universal Pacoche

Hotel Universal Murcia Hotel

Hotel Universal Murcia Murcia

Hotel Universal Murcia Hotel Murcia

Hotel Universal Murcia Reviews

7.2

Good

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

6/10 Okay

Clinton

Business traveller

13 Sept 2024

Liked: Room comfort

Stayed 1 night in Aug 2024

6/10 Okay

Mark

Travelled with group

28 Jul 2024

Liked: Staff & service

Basic room and dated bathroom but did the trick for the base we needed for an over night stop off.

Stayed 1 night in Jul 2024

4/10 Poor

Evelien

27 Jun 2024

The bed was hard and the pillows too flat and hard.. couldnt get to sleep.. Bathroom was nice

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

23 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jun 2024

8/10 Good

Maria Angeles

13 May 2024

Liked: Cleanliness, amenities

Hotel Universal it is a affordable hotel close to city center. Room was good and clean. It has not ramp for disabled persons, a few stairs to get in .Staff a bit unfriendly. But at the end of the day was good.

Stayed 1 night in May 2024

10/10 Excellent

Nicholas

12 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I stayed at the Universal for 11 nights. My room was clean, the sheets and blankets as good as new, and attended to every day. It was quiet with no traffic noise and the occasional sounds from other rooms stopped at a reasonable hour. The staff were all friendly, helpful and simpatico. The hotel is in an excellent location about 8 minutes walk to the Cathedral the heart of historic Murcia. The Universal is completely unpretentious, great value for money and I will definitely return.

Stayed 11 nights in Apr 2024

2/10 Terrible

tahimi, miami

Travelled with partner

10 May 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

I checked in at the hotel and 15 minutes later when I found another hotel I checked out. The room had a terrible musty smell, the TV was smaller than my laptop monitor. the “sofabed” was bad looking. Not to mention the horrible intense yellow color on the walls of the room. The only good experience was the guys at the reception

Stayed 1 night in May 2024

10/10 Excellent

Robert

8 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Fantastic overnight stay.

Stayed 1 night in Mar 2024

2/10 Terrible

Robert

4 Feb 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really poor

I always try to be positive, but, this was one of the poorest hotels we have stayed at. As we approached the hotel we thought it was shut as it was so dimly lit. The receptionist wasn't positive or welcoming, reflecting the ambience in the foyer. The bedroom was very small room and an even smaller bathroom. Mold on the ceiling in the bathroom. We could hear everything from the next rooms..... everything! As people came in through the night their movements and chatter resonated through our room. The bedding smelled stale and the room had the odour of smoking. There was a total of one electrical socket for two people by the beds, but no electrical socket by the desk and chair. The TV was so small it was virtually impossible to see from being in bed. The one positive - the shower was warm. If we could have left for another hotel after checking in, we would have. In light of our experience we chose not to have breakfast, in preference using one of the cafeterias in the vicinity.

Stayed 1 night in Feb 2024

8/10 Good

Sean

12 Sept 2023

Liked: Cleanliness, staff & service

Disliked: Amenities

Great place to stay, just over the other side of the river but convenient for everything.Quite a busy location!

Stayed 1 night in Sep 2023

2/10 Terrible

Jorge

5 Aug 2023

Disliked: Property conditions & facilities

No AC at the bedroom, they control the ac in the front desk, and the temperature is to high or is off

Stayed 5 nights in Jul 2023

8/10 Good

Susanna

27 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

I spent here a couple of nights. The property is very clean, simple but with all things you may need. In a very good position, few minutes walking from the cathedral. The staff is friendly, kind and ready to help: shout out for the receptionist who made my check-in and check-out (Jose if I'm not wrong) who's been always super kind, cheerful Ang happy to help and give good advice. Thanks. Highly recommend.

Stayed 2 nights in Jun 2023

10/10 Excellent

Darren

3 Apr 2023

Stayed 1 night in Mar 2023

10/10 Excellent

Darren

1 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A great budget stay for the solo traveller, helpful friendly staff and great area to explore on foot. Hotel restaurant next door also fab.

Stayed 1 night in Mar 2023

8/10 Good

Rebecca

4 Oct 2022

Stayed 1 night in Sep 2022

8/10 Good

Marek

Travelled with family

1 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2022

8/10 Good

Sharon

5 Jul 2022

Stayed 1 night in Jun 2022

6/10 Okay

Jorge

Travelled with family

9 Dec 2021

Liked: Cleanliness, staff & service

Disliked: Amenities

Good locación

Stayed 2 nights in Dec 2021

8/10 Good

Wesley

17 Nov 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

It is a good hotel well located in the city. The staff was helpful and friendly.

Stayed 2 nights in Nov 2021

2/10 Terrible

Verified traveller

Business traveller

3 Oct 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

the rooms are not as shown in the photo, the beds are uncomfortable, there are flying insects. I think I was deceived because I never thought that the rooms would be so ugly, otherwise I would never have stayed in that hotel. You should put real photos and that customers can have the option to decide without complaining.

Stayed 5 nights in Sep 2021

8/10 Good

Verified traveller

6 Nov 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had everything you needed The pictures didn't quite match the reality though

Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

28 Dec 2018

Liked: Staff & service, room comfort

Good center location

Great location, easy access

Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

30 Sept 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night in Murcia

It was a standard stay with friendly staff and good location.

Stayed 1 night in Sep 2018

4/10 Poor

Stephen

14 May 2018

Liked: Cleanliness

Disliked: Staff & service

Very budget hotel

The towels had a strange unpleasant smell. The air conditioning was a trickle of air that we could not control , so it was hot and stuffy during the night. WiFi instructions were not only complicated although only in Spanish, so impossible to use. Overall not very impressed although this was a budget hotel although we do think if the hotel advertises a service then they should supply these services. We would not return again.

Stayed 1 night in May 2018

2/10 Terrible

Verified traveller

23 Jan 2018

Disliked: Staff & service, property conditions & facilities, room comfort

Cealing collapsed. No water. No amenities

The hotel was horrible nothing else to say. The staff was rude at check in. The room was small and have no climate control. The window did not shut or lock. Every whisper in any room adjacent was clearly audible. The ceiling collapsed in the lobby. There was no water for one day. Everything there was dark and dreary. I guess that’s why they call it one star. Well I see it as a neutron star collapsing in on itself.

Stayed 3 nights in Jan 2018