Tanoa Tusitala Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tanoa Tusitala Hotel

2 outdoor pools, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Front of property
Reception
Reception
2 restaurants, breakfast served

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
Beach Road Sogi, Apia
  • Flea Market
    3 min walk
  • Fish Market
    6 min walk
  • Fugalei Fresh Produce Market
    13 min walk
  • Apia (FGI-Fagali'i)
    12 min drive

Room options

Deluxe Room, 1 King Bed

  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Bedroom

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Tanoa Tusitala Hotel

Family-friendly hotel with 2 restaurants and 2 outdoor pools
2 restaurants, 2 outdoor pools, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, outdoor tennis courts, and a conference center are onsite.
Tanoa Tusitala Hotel offers 95 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to patios. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Apia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Tanoa Tusitala Hotel. During your stay, you're just a quick walk from Flea Market. You'll find features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • For dining with garden views, stop by FALA Restaurant, one of the property's 2 restaurants
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes 2 outdoor tennis courts and a 24-hour gym
  • Just a 3-minute walk from Flea Market and 6 minutes by foot from Fish Market
Tanoa Tusitala Hotel offers its guests 2 outdoor swimming pools, outdoor tennis courts, a 24-hour fitness center, and a children's pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 4 meeting rooms available. A terrace, gift shops/newsstands, and a garden are also featured at the family-friendly Tanoa Tusitala Hotel. Self parking is free. A complete renovation of Tanoa Tusitala Hotel was completed in May 2022.

Smoking is allowed in designated areas at this 4-star Apia hotel.

FALA Restaurant - Overlooking the pool and garden, this buffet restaurant serves breakfast only.
The Deck Restaurant - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • FALA Restaurant
  • The Deck Restaurant

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Children's pool
  • Tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 4

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 203
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Renovated entire property – May 2022

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Local meal delivery service
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Airport shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tanoa Tusitala Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by Airport shuttle. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
WiFi is limited to 1 GB per guestroom, per stay. A surcharge applies for additional usage.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 4-device limit.

Property is also known as

Hotel Tanoa
Tanoa
Tanoa Hotel
Tanoa Tusitala
Tanoa Tusitala Apia
Tanoa Tusitala Hotel
Tanoa Tusitala Hotel Apia
Tusitala
Tusitala Hotel
Tanoa Tusitala Hotel Samoa/Apia
Tanoa Tusitala Hotel Apia
Tanoa Tusitala Hotel Hotel
Tanoa Tusitala Hotel Hotel Apia

Tanoa Tusitala Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 234 out of 586 reviews" "
Rating 8 - Good. 219 out of 586 reviews" "
Rating 6 - Okay. 90 out of 586 reviews" "
Rating 4 - Poor. 32 out of 586 reviews" "
Rating 2 - Terrible. 11 out of 586 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Bruce

Heat pump control didn’t work even after being “fixed “. Same for safe. Windows above office wouldn’t close….very noisy. Food quality well below average. Samoan dancing was excellent. Fire dance best I have seen.
Stayed 2 nights in Aug 2024

8/10 Good

Kellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, beautiful place to stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Eleanor, Auckland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, room was clean and tidy, air con was a bonus. Bed was comfy, had everything we needed. Daily house keeping was amazing. Bar / Restraunt was great. Definitely would go back. Highly recommended.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eleanor, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services from staff and very friendly. Room was clean and tidy. Beds comfortable. Only minor small thing on our second day, our room was cleaned, toiletries were topped up but not the coffee dispenser as there was no coffee when we checked in and our bed wasn't made. We didn't mind at all just thought it was strange that the bed wasn't made. But that didn't put us off all. Highly recommended.
Stayed 2 nights in Aug 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly place to stay for a relaxing holiday. Lovely friendly staff. The dining options are a little limited with a small menu at the bar restaurant only, as the main restaurant has not reopened after Covid. Breakfast was good, rooms are spacious and comfortable. Walking distance to shops and other bars, and an easy, cheap cab ride to other restaurants.
Stayed 8 nights in Aug 2024

8/10 Good

Tony

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The breakfast is not what it used to be however staff are still wonderful. Always clean. Biggest 2 problems are really bad mosquitoes problem and no wifi in the rooms. There is a 1 hour per day wifi but only works in the Bar.
Stayed 6 nights in Aug 2024

8/10 Good

TRACEY

Travelled with family
Some areas could have been improved with service
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place to stay in Apia
Stayed 1 night in Aug 2024

8/10 Good

Fono

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

John

Travelled with group
Liked: Cleanliness
For the dollars could be better.
Stayed 5 nights in Jul 2024

6/10 Okay

Sabrina, Thames

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar food pretty much deep fried out of a box
Stayed 2 nights in Jul 2024

6/10 Okay

Edwina

Stayed 2 nights in Aug 2024

8/10 Good

Cath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

8/10 Good

Martha J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and spacious
Very welcoming staff. A great pool and restaurant area. Lovely covered walkways to keep you sheltered from the sun or the rain. A lovely welcome back to Samoa.
Stayed 3 nights in Aug 2024

6/10 Okay

Maria

Travelled with family
Liked: Staff & service
The place was very nice and the customer service was really good however, the options on food and entertainment probably needs to be reviewed and upgraded? Overall, we had a good stay.
Stayed 6 nights in Jun 2024

8/10 Good

Myra

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
The hotel is nice but our stay wasn’t good
I don’t want to sound too negative about the hotel because many of the staff were nice, the room is spacious, and the location is great. But unfortunately our room was so very noisy that we couldn’t sleep. Our room was facing the front entrance, and both the front and the bathroom windows don’t shut the noise from outside. On top of the traffic noise and people chatting, we had this adjoining door, and could hear our neighbours all the time. There are some maintenance issues in the room and the hotel grounds. Still it is a nice hotel, and we would have enjoyed our stay. But the noise at night really threw us off. It was very unfortunate.
Stayed 2 nights in Jul 2024

10/10 Excellent

Akenese

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

ward

Stayed 8 nights in Jul 2024

10/10 Excellent

shelly

Stayed 2 nights in Jul 2024

6/10 Okay

Anne Marie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
need to look at the dinner menu same every night. nothing different, rooms should be checked before customer goes into room. eg: safe working, remotes not working, sliding doors to patio not working very hard to open and close.
Stayed 8 nights in Jul 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

TUI, Vallejo

The staff were friendly love them. The food was horrible had dinner my first night the fish & chips was awful. The breakfast was even worst. The Fiafia Night was a waste of money wasn’t a full house by the time we got to the food the pig ran out. Food looked like leftovers from the day before. The room was nice but the beddings smelled even the towels. I checked out 2 days earlier couldn’t take. The staffs were friendly and very welcoming. The problem lays with the management team.
Stayed 8 nights in Jul 2024

6/10 Okay

Mira

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel has lovely gardens, swimming pool and high quality rooms, but the food and restaurant service were terrible. Very limited menu (almost no meals without meat or fish) and our orders were mixed up. The poorly cooked food came out cold and the staff seemed indifferent to our concerns.
Stayed 2 nights in Jul 2024