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Sheraton Samoa Aggie Grey's Hotel & Bungalows

5.0 star property

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Photo gallery for Sheraton Samoa Aggie Grey's Hotel & Bungalows

Ecotours
Outdoor pool, open 6:00 AM to 7:00 PM, pool loungers
View from property
Suite, 1 Bedroom, Non Smoking
Hypo-allergenic bedding, down duvets, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Main Beach Road, Apia
  • Palolo Deep Marine Reserve
    ‪10 min walk‬
  • Apia Park
    ‪17 min walk‬
  • Fugalei Fresh Produce Market
    ‪2 min drive‬
  • Apia (APW-Faleolo Intl.)
    ‪51 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, Harbour View

Room, 2 Queen Beds, Non Smoking, Harbour View

Room, 2 Queen Beds, Non Smoking, Harbour View

  • 47 sq m
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bungalow, 1 King Bed, Non Smoking, Garden View

Bungalow, 1 King Bed, Non Smoking, Garden View

Bungalow, 1 King Bed, Non Smoking, Garden View

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View

Room, 1 King Bed, Non Smoking, Pool View

Room, 1 King Bed, Non Smoking, Pool View

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Harbour View

Room, 1 King Bed, Non Smoking, Harbour View

Room, 1 King Bed, Non Smoking, Harbour View

  • 47 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 41 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Double Bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking

Family Room, 1 King Bed, Non Smoking

Family Room, 1 King Bed, Non Smoking

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Family Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About this property

Sheraton Samoa Aggie Grey's Hotel & Bungalows

Luxury hotel with free valet parking and a 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Samoa Aggie Grey's Hotel & Bungalows offers 174 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Beds feature down comforters. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Sheraton Samoa Aggie Grey's Hotel & Bungalows, you're just a quick walk from Falemataaga – The Museum of Samoa. You'll find features like free WiFi in public areas, free valet parking, and a free manager's reception.
  • Free WiFi
  • Free valet parking and self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Within a 15-minute walk of Palolo Deep Marine Reserve and Fish Market
  • Airport and bus station shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a business center and 6 meeting rooms. Event space at this hotel measures 5371 square feet (499 square meters) and includes a conference center. An outdoor pool, a terrace, and gift shops/newsstands are also featured at the luxury Sheraton Samoa Aggie Grey's Hotel & Bungalows. An airport shuttle (available 24 hours) and a bus station shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Sheraton Samoa Aggie Grey's Hotel & Bungalows was completed in May 2016.

This 5-star Apia hotel is smoke free.

The hotel hosts a free manager's reception daily.
Sheraton Samoa Aggie Grey's Hotel & Bungalows has a restaurant on site.
Feast - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Lobby Lounge - This delicatessen specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Lobby Bar - Onsite cocktail bar. Open daily.
Tea Lounge - Onsite coffee shop. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Bus station shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: WST 50 for adults and WST 25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception

Restaurants on site

  • Feast
  • The Lobby Lounge
  • Lobby Bar
  • Tea Lounge

Things to do

  • Designer shops
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre (5371 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property – May 2016
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Energy-saving switches
  • Free newspapers (weekdays)
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed: Lunar New Year, Valentine's Day, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, and during Ramadan.
The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Fitness facility
  • Full-service spa
  • Outdoor pool
The following facilities are closed on Monday and Tuesday:
  • Fitness facility
  • Full-service spa
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for WST 75.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: WST 30 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately WST 50 for adults and WST 25 for children
  • Airport shuttle fee: WST 50 per person (one-way)
  • Airport shuttle fee per child: WST 25 (one-way), (from 3 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: WST 75.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Samoa Aggie Grey's Hotel & Bungalows offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sheraton Samoa Aggie Grey's Hotel Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel Bungalows
Sheraton Samoa Aggie Grey's Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel Bungalows
Sheraton Samoa Aggie Grey's Hotel Bungalows Apia
Sheraton Samoa Aggie Grey's Bungalows Apia
Sheraton Samoa Aggie Grey's Bungalows
Hotel Sheraton Samoa Aggie Grey's Hotel & Bungalows Apia
Apia Sheraton Samoa Aggie Grey's Hotel & Bungalows Hotel
Hotel Sheraton Samoa Aggie Grey's Hotel & Bungalows
Sheraton Samoa Aggie Grey's Hotel & Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel & Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel & Bungalows Hotel
Sheraton Samoa Aggie Grey's Hotel & Bungalows Hotel Apia

Sheraton Samoa Aggie Grey's Hotel & Bungalows Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 137 out of 315 reviews
Rating 8 - Good. 95 out of 315 reviews
Rating 6 - Okay. 51 out of 315 reviews
Rating 4 - Poor. 16 out of 315 reviews
Rating 2 - Terrible. 16 out of 315 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jesmond

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horror Sheraton Stay.
We arrived early so had paid for the night before no room was ready.
Stayed 8 nights in Nov 2024

8/10 Good

Melissa

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family of 4 - Holiday
Stayed 8 nights in Oct 2024

6/10 Okay

Vaamu

Liked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrea Caroline Strickland, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Nov 2024

10/10 Excellent

Mapu Jr

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Oct 2024

8/10 Good

Lazeini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Mekita

Liked: Cleanliness
Stayed 5 nights in Oct 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Todd

Disliked: Cleanliness, property conditions & facilities
Served me rancid meat on a burger and when I said I wasn’t paying for it told me I had to and try to get a reimbursement at checkout which didn’t happen Lazy lazy staff. Sat around on their phones all day and never serve you They are lovely people but truly lazy Pool was green and slimy Do not go here it is discusting and over priced
Stayed 3 nights in Oct 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities
Obviously new rooms but amenities were still being developed. Great staff make up for this. Found both service charges and rooms quite pricey after being in Kuala Lumpar 5 Star hotels and were a lot cheaper than Sheraton Aggies. Found booking by internet Expedia cheaper than if you book by telephone or locally. At least a third cheaper, I asked they couldn’t explain why?
Stayed 1 night in Oct 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service
Good stay in obviously relatively new rooms and loved the open lobby. Prices were quite high all round though.
Stayed 4 nights in Oct 2024

10/10 Excellent

Taunese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
1 star service
For $400+ minimum AUD a night at this 5 star hotel, details should be perfect. There were 3 of us on my booking but there were only 2 towels in our room. The phone in the room didn’t work as well so couldn’t call for more towels or room service. No one gave us the tour of our hotel, to show us where all the facilities are. We weren’t even advised if we had wifi in our room or laundry options. I’ve stayed at quite a few nice hotels in Samoa & this has to be my least favourite. Service should be the best thing about any hotel, especially a 5 star hotel. We got put in a room all the way in back near an industrial site which gave off 3 star motel vibes. Our rooms are only accessible by stairs as well, no elevator.
Stayed 2 nights in Oct 2024

2/10 Terrible

Anita

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Samuel

Business traveller
Liked: Staff & service
Staff were amazing but they are battling with the facility.
Stayed 3 nights in Oct 2024

6/10 Okay

SKY

Travelled with partner
Liked: Cleanliness, staff & service
Amazing customer service - a few things not operating yet. But once it all does I’m sure it will be great. Tv didn’t work
Stayed 5 nights in Sep 2024

4/10 Poor

Ruta

Stayed 7 nights in Sep 2024

10/10 Excellent

Scott, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
i booked a room with a view but upon arrival was told the room was being remodeled. Although I got an Upgrade to a huge ensuite, the bathroom was dirty with brown smear on the bidet control and i got bugbites in the morning.
Stayed 1 night in Sep 2024

6/10 Okay

Gesa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice but not rebooked into other rooms as it was under renovation. Had no TV or WiFi. Great food, drinks and service. Although d
Stayed 2 nights in Aug 2024

6/10 Okay

Mary, Auckland

Travelled with family
Disliked: Cleanliness
The check-in process was terrible. We had to wait, and when we were finally given a room, the TV wasn’t working, and the phone was out of order as well. Despite these issues, no compensation was offered for the inconvenience, even though I had paid for a fully serviced room with amenities that weren’t available. Overall, it was very disappointing.
Stayed 3 nights in Sep 2024

8/10 Good

Gladys

Travelled with family
Liked: Cleanliness, staff & service
While the property looked amazing and the room while clean did not have a working TV, phone, shower head was loose, water was cut off for a few hours. I was confused on the morning of check out to get a knock at door at 8am to confirm I was checking out when 11 am is check out. However staff were lovely and gracious, luckily I was only there for short visit. Otherwise I would have asked for another room.
Stayed 4 nights in Sep 2024

10/10 Excellent

Annmatilda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband & I absolutely loved our stay. Exceptional service across the Sheraton Aggie Grey. We can't wait to come back.
Stayed 4 nights in Aug 2024

10/10 Excellent

Liana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful we loved our stay
Stayed 5 nights in Aug 2024