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4.4 out of 5

"Beautiful hotel, modern & quiet!! Great Rooms! " More

By a verified traveller on Sat 26 Aug 2023

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Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Splendid Hotel Lac d'Annecy - Handwritten Collection's great location. During your stay, you're just a quick walk from Lake Annecy. Features include free WiFi in public areas, plus a 24-hour gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Church of St. Maurice and Centre Bonlieu
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Splendid Hotel Lac d'Annecy - Handwritten Collection ratings based on 21 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Splendid Hotel Lac d'Annecy - Handwritten Collection

Everyone (12) Couples (4) Family (2)
5 out of 5
Beautiful hotel, modern & quiet!! Great Rooms!

Posted by on 26 Aug 2023

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Comment from Hotel Management

26 Aug 2023 by Jacques, Référent Qualité

Dear Guest, The whole team thanks you for your beautiful rating regarding your experience at the Splendid Hotel Lac d’Annecy - Handwritten Collection. We are delighted to read your satisfaction and it is with joy that we will welcome you again. See you soon among us! Best regards from Annecy, Sincerely,

3 out of 5

Posted by on 14 Jan 2024

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Comment from Hotel Management

11 Feb 2024 by Jacques, Référent Qualité

Cher Monsieur, Nous vous remercions pour votre commentaire sur votre séjour au Splendid Hotel lac d’Annecy. Nous sommes désolés d’apprendre que votre expérience n’a pas été à la hauteur de vos attentes en raison des problèmes que vous n’avez pas eu envie de décrire. Vos commentaires constructifs auraient été extrêmement importants et précieux pour nous alors que nous nous efforçons de nous améliorer à chaque séjour. Merci encore et nous nous réjouissons de vous accueillir à nouveau dans notre hôtel ! Sincèrement,

5 out of 5

Posted by on 12 Mar 2023

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Comment from Hotel Management

17 Apr 2023 by Jacques, Référent Qualité

Chère Madame, Au nom de toute l'équipe, nous vous remercions d'avoir partagé votre retour d'expérience après votre séjour au Splendid Hotel Lac d’Annecy. Nous sommes ravis de lire votre satisfaction et c'est avec plaisir que nous vous accueillerons de nouveau. A très bientôt parmi nous ! Très cordialement,

5 out of 5

Posted by on 16 Dec 2022

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Comment from Hotel Management

2 Jan 2023 by Jacques

Dear Gues., On behalf of the entire team, we thank you for sharing your feedback after your stay at the Splendid Hotel Lac d'Annecy. We are delighted to read your satisfaction and it is with pleasure that we welcome you again. See you soon among us!Best wishes for 2023 from Annecy, Sincerely,Jacques, Référent Qualité

4 out of 5
Alles bestens, sehr gute Lage, obere Zimmer ruhig und sauber.

Posted by on 11 Oct 2022

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Comment from Hotel Management

19 Oct 2022 by Nathalie - Responsable hébergement

Thank you very much for your feedback !

2 out of 5
Der Preis für dieses Zimmer war viel zu hoch, das Badezimmer ist so eng kaum platz auf der Toilette Wasser in der Duschwanne läuft nicht ab.

Posted by on 30 Aug 2022

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Comment from Hotel Management

13 Sep 2022 by Nathalie - Responsable hébergement

Hello Sir, Thank you for your feedback and sorry about the issue you had with your bathroom. It is not so small but I can unsderstand that for some people it can be. We hope to welcome you soon !

5 out of 5
Sehr freundliches Personal

Posted by on 17 Apr 2022

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Comment from Hotel Management

17 Apr 2022 by Splendid Annecy Team

Danke schön viel mal. Es war uns ein Vergnügen.

5 out of 5
En plein centre ville. Proche de tous les sites à visiter à la Annecy. Excellent staff: agréable, accueillant, réactif, aimable

Posted by on 5 Aug 2021

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Comment from Hotel Management

4 Sep 2021 by Barbara

Cher Anonyme, Merci beaucoup, nous sommes ravis de lire votre satisfaction. Bien à vous Barbara

5 out of 5

Posted by on 26 Feb 2020

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Comment from Hotel Management

28 Feb 2020 by Barbara

Cher Anonyme, Il semble que votre séjour au Splendid Hôtel Annecy ce soit parfaitement bien déroulé et nous en sommes ravis.. Bien sincèrement Barbara

4 out of 5
Établissement au bord du lac. Personnel sympa. Les chambres sont confortable et silencieuses.

Posted by on 21 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by Barbara

Cher Anonyme, Nous sommes heureux de lire que vous avez apprécié la situation centrale de l'hôtel, la gentillesse de notre équipe ainsi que le confort des chambres. Espérant avoir le plaisir de vous accueillir à nouveau au Splendid Hôtel Annecy. Bien sincèrement Barbara

About the Le Splendid Hotel Lac D'Annecy

Location 4 Quai Eustache Chappuis, Annecy, 74000

Property Features

Splendid Hotel Lac d'Annecy - Handwritten Collection offers its guests a sauna and a 24-hour fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Splendid Hotel Lac d'Annecy - Handwritten Collection also features multilingual staff, dry cleaning/laundry services, and a front desk safe. A complete renovation of Splendid Hotel Lac d'Annecy - Handwritten Collection was completed in April 2023. This 4-star Annecy hotel is smoke free.

  • 67 guestrooms or units
  • 5 levels
  • Built in 1950
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: Annecy Station (2.9 km / 1.8 mi)

Room Amenities

Splendid Hotel Lac d'Annecy - Handwritten Collection offers 67 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. 120-cm flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Annecy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Bar Le Splendid – On-site bar. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 18 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 50 per stay
  • A tax is imposed by the city: EUR 1.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 11 for children
  • Nearby parking fee: EUR 15 per day (1640 ft away; open 8:00 AM to midnight)
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Splendid Hotel Annecy
  • Splendid Annecy

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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