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Cristal Palace Hotel

4.0 star property

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Photo gallery for Cristal Palace Hotel

Lobby
Classic Triple Room | Room amenity
Lobby sitting area
Minibar, in-room safe, desk, laptop workspace
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Room service
  • Free WiFi
  • Breakfast included

Explore the area

Map
Via Firenze, 37, Andria, BT, 76123
  • Palazzo Ducale
    ‪11 min walk‬
  • Cathedral Basilica San Nicola Pellegrino
    ‪15 min drive‬
  • Trani Beach
    ‪16 min drive‬
  • Bari (BRI-Karol Wojtyla)
    ‪47 min drive‬

Room options

View all photos for Classic Triple Room

Minibar, in-room safe, desk, laptop workspace

Classic Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Classic Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Classic Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Quadruple Room

Minibar, in-room safe, desk, laptop workspace

Classic Quadruple Room

  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Classic Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Classic Double Room Single Use

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Business Double Room

Business Double Room

Business Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

Minibar, in-room safe, desk, laptop workspace

Classic Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Room, Connecting Rooms

Minibar, in-room safe, desk, laptop workspace

Room, Connecting Rooms

  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bed OR 1 Queen Bed and 3 Twin Beds

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About this property

Cristal Palace Hotel

Hotel in Andria with free breakfast and a 24-hour front desk
A restaurant, a bar/lounge, and valet parking are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free train station pick-up are also provided. Additionally, 24-hour room service, conference space, and a 24-hour front desk are onsite.
Cristal Palace Hotel offers 40 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Andria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided daily.

During your stay at Cristal Palace Hotel, you're just a quick walk from Palazzo di Citta. Features include free breakfast, free WiFi in public areas, and free train station pick-up service.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at La Fenice
  • Valet parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • Within a 15-minute walk of Palazzo di Citta and Andria Cathedral
  • Free train station pick-up shuttle service
  • Pets welcome for free (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 430 square feet (40 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Cristal Palace Hotel. For a fee, parking is available.

This 4-star Andria hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
La Fenice - This restaurant specializes in Mediterranean cuisine.
24-hour room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Covered valet parking on site (EUR 10 per day; includes in/out privileges)
  • Onsite parking options include a garage and a carport

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Fenice

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 430 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Hardwood flooring in room
  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: EUR 10 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristal Palace Andria
Cristal Palace Hotel Andria
Cristal Palace Hotel Hotel
Cristal Palace Hotel Andria
Cristal Palace Hotel Hotel Andria

Cristal Palace Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 21 out of 69 reviews
Rating 8 - Good. 30 out of 69 reviews
Rating 6 - Okay. 15 out of 69 reviews
Rating 4 - Poor. 2 out of 69 reviews
Rating 2 - Terrible. 1 out of 69 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The cleanliness was on point and the cleaning lady was really nice. Reception was alright, but I had to wait 2 days for someone to come and fix the shower cable, after I had told them 3 times. Even after the shower cable was ‘fixed’ though, there was still water coming out of the shower plate, which developed a small flooding each time I would shower. That, I had told them too. They did offer another room, but I was staying just for 3 nights, so I declined. Okay, in the overall.
Stayed 3 nights in Feb 2023

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We were in this area for a wedding and thought the pictures of Cristal Palace looked nice. We were very disappointed. The city is bleak, and the halls and rooms of the hotel are dark and sterile without any comfort or decoration. It reminded me of a hospital. They put a lot of work into making the photos online look much nicer than the actual hotel. I did not want to stay here at all, so we ended up paying for the hotel for two nights (the front desk did not offer any refund even though we left just ten minutes after arriving) and booking a lovely beachside hotel in Margherita di Savoia 25 minutes away. If you’re reading this, you should do the same!
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
We were just here for a night, arriving late from the airport and leaving early to go to Naples the next day. Very friendly and helpful staff. Old interior in the room and not a huge breakfast selection, but it had what we needed.
Stayed 1 night in May 2019

8/10 Good

eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth staying
We stayed at this hotel as part of a road trip around Italy it’s very central clean and comfortable
Stayed 1 night in Oct 2018

8/10 Good

matt, bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice hotel. Used the hotel for a stopover when driving north. Staff helpful and pricing good.
Stayed 1 night in Aug 2018

6/10 Okay

Jean Raymond

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

JEANNE-MARIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Luigi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima struttura, colazione buona e abbondante.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ivano

Travelled with family
Esperienza meravigliosa. Hotel pulitissimo, colazione super abbondante e fresca, personale gentilissimo e attento ad ogni esigenza. Siamo rimasti piacevolmente stupiti dall’accoglienza e abbiamo trascorso un bellissimo soggiorno. Struttura consigliatissima.
Stayed 1 night in Jul 2024

8/10 Good

Saverio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faticosa solo la questione del parcheggio che non è disponibile in Hotel e viene pagato come extra con la macchina consegnata a loro. Per il resto tutto bene, molto cordiale il personale della colazione che è ricca e varia
Stayed 1 night in Jul 2024

6/10 Okay

xiaofeng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Dario

Liked: Cleanliness, property conditions & facilities
Ci sono stato una notte durante un viaggio di lavoro. Hotel abbastanza bello, tranquillo ad un prezzo onesto. Comodo il servizio di parcheggio nel loro garage, anche se, purtroppo, a pagamento.
Stayed 1 night in Mar 2024

6/10 Okay

Gianluca

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2023

8/10 Good

Juan Antonio

Stayed 1 night in Jun 2023

10/10 Excellent

ROBERTA

Liked: Cleanliness, staff & service, property conditions & facilities
Mi sono trovata benissimo. Personale gentile, elegante e molto professionale. Colazione buona, anche se mancherebbe qualcosa di tipico locale. Ma succhi e cappuccino eccellenti. Stanza pulita e silenzio di notte. Tornerò.
Stayed 1 night in May 2023

10/10 Excellent

Massimo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Struttura moderna e ben tenuta, staff cortese e disponibile. Stanza molto pulita e confortevole bagno spazioso e letto molto comodo. Colazione dolce e salata con presenza di prodotti tipici locali. Bella posizione centrale ma riservata, servizio di parcheggio in loco con servizio di car valet. Consigliato.
Stayed 1 night in May 2023

10/10 Excellent

Lucio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situato al centro, molto pulito, personale cortese. Tutto perfetto
Stayed 1 night in Apr 2023

10/10 Excellent

FRANCESCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto perfetto
Stayed 1 night in Mar 2023

8/10 Good

fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

4/10 Poor

Julio Vitorio

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Da non tornare mai più
Bruttissima, personale antipatici.
Stayed 1 night in Nov 2021

6/10 Okay

Mirko

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2021

6/10 Okay

Giulia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Aug 2021

10/10 Excellent

Emmanuelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Non 4 stelle ma ottimo personale
Ci sono 4 stelle e 4 stelle. Si tratta di un albergo a Andria che non è proprio il massimo della modernità. Le stanze sono essenziali e l’arredo è un po’ vecchio. Sicuramente la situazione COVID non ha aiutato e dunque c’era un servizio essenziale sia a cena che a colazione. La nota davvero positiva è il personale, molto gentile e premuroso.
Stayed 1 night in Apr 2021