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Somriu Hotel City M28

2.0 star property

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Photo gallery for Somriu Hotel City M28

Blackout curtains, free WiFi, bed sheets
View from room
Family Room (5 Adults) | View from room
Exterior
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Avd Meritxell 28, Andorra la Vella, 0
  • Pyrenees Andorra Shopping Centre
    ‪1 min walk‬
  • Church of Saint Stephen
    ‪4 min walk‬
  • Sant Esteve Church
    ‪4 min walk‬
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    ‪18 min walk‬

Room options

View all photos for Quadruple Room (2 adults and 2 children)

Blackout curtains, free WiFi, bed sheets

Quadruple Room (2 adults and 2 children)

  • 15 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Economy Double Room (Interior)

Economy Double Room (Interior)

Economy Double Room (Interior)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room (5 Adults)

Blackout curtains, free WiFi, bed sheets

Family Room (5 Adults)

  • Sleeps 5
  • 5 Twin Beds

View all photos for Triple Room (2 adults and 1 child)

Blackout curtains, free WiFi, bed sheets

Triple Room (2 adults and 1 child)

  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room

Blackout curtains, free WiFi, bed sheets

Triple Room

  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room (4 adults)

Blackout curtains, free WiFi, bed sheets

Quadruple Room (4 adults)

  • 15 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

About this property

Somriu Hotel City M28

Hotel with a 24-hour front desk, steps from Pyrenees Andorra Shopping Centre
Along with a restaurant, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, an arcade/game room, tour/ticket assistance, and a TV in a common area are onsite.
Somriu Hotel City M28 offers 48 accommodations with hair dryers and blackout drapes/curtains. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations.

This Andorra la Vella hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Somriu Hotel City M28, you're just a quick walk from Pyrenees Andorra Shopping Centre. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Pyrenees Andorra Shopping Centre and a 2-minute drive from Caldea Spa
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. A vending machine, an arcade/game room, and ski storage are also featured at Somriu Hotel City M28.

This Andorra la Vella hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
Somriu Hotel City M28 has a restaurant on site.
Room service (during limited hours) is available.

Languages

Catalan, English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 7 per person
  • 1 restaurant
  • Room service available

Things to do

  • Arcade/games room

Family friendly

  • Arcade/games room

Conveniences

  • Front-desk safe
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • Plasma TV

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per day
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 7 per person
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Cassany
Cassany Andorra la Vella
Somriu Hotel City M28 Hotel
Hotel Cassany Andorra la Vella
Somriu Hotel Cassany Andorra/Andorra La Vella
Somriu Hotel City M28 Andorra la Vella
Somriu City M28 Andorra la Vella
Somriu City M28
Somriu Hotel City M28 Andorra la Vella
Somriu Hotel City M28 Hotel Andorra la Vella

Somriu Hotel City M28 Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 41 out of 201 reviews
Rating 8 - Good. 85 out of 201 reviews
Rating 6 - Okay. 41 out of 201 reviews
Rating 4 - Poor. 21 out of 201 reviews
Rating 2 - Terrible. 13 out of 201 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

PHILLIP

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good views.
Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Central location, basic hotel, nice staff
The location is handy for shoppers. Walking distance to the bus. Kind front desk staff manager/owner who was very helpful about advice and travel tips. Handy lockers to store your bags after checkout. Our room had 4 beds and a sliding door to a “patio” area. The patio area was nice to have to be able to see the mountain but it was run down and in need of some repairs. The towel rack bars were broken in the bathroom. The bathtub pipes seemed a bit blocked as water backed up into the bath instead of draining. The lobby area has some nice seating and a bar type area.
Stayed 1 night in Aug 2022

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, but bad wifi
Stayed 3 nights in Sep 2021

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay!
Staff was very friendly!! Room was spacious and had a great view. However, the WiFi was really bad, even at reception
Stayed 1 night in Sep 2021

8/10 Good

Petr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Petr

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Gaganpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place for everything
Best location in the middle of city centre 3 min walk to either new or old part of the city
Stayed 2 nights in Oct 2019

8/10 Good

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding location right at the heart. No parking on site but just across the street are two pay parking sites which are easy to get to and use. Hotel is dated and a bit cramped, but clean and good bang for the buck. There was no Air Conditioning but the window could be opened letting the fresh Andorra air in. If you do that, prepare for the noise from the street below.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms were quiet and comfortable. The location was in the middle of old town Andorra with convenient access to shopping and restaurants.
Stayed 1 night in Sep 2019

8/10 Good

Jannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Tuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy walking to car parking and to shopping area.
Stayed 1 night in Apr 2019

6/10 Okay

Guest, Barcelona

Travelled with partner
Liked: Cleanliness, staff & service
Loved the location, the hotel price and the all-you-can eat breakfast for €6.50/pp per day was great. The hotel advertises itself as aiming at total guest comfort with affordability at the same time and the staff are trying to do their best and for the most part are succeeding. There are no major problems but for example the shower did not have hot water in the morning hours (just barely warm water), which for us was not a problem due to being jet-lagged and taking shower after midnight.However couple staff do not belong in the hospitality industry including the day time front desk blond girl who was attempting to pretend that she is hospitable but i felt judged by her. The interior room was impossible to bear even for one night for my husband&I due to being so toasty, but had to stay in it due to booked it without noticing and knowing what “an interior room” means. Interior rooms do NOT have window to the outside and are extremely HOT and toasty and never had fresh air in. So requested to be moved for the other 3 nights of our stay and they accomodated us for 10% extra pay which amounted only to €3/night and the new room was great and roomy however I couldn’t understand why there was only one small shaky full size (USA’s standard full/double size) bed when the space is so big/would easily fit a king bed or 2 full-sized beds (we should’ve been offered)? The lack of this consideration for guests’ comfort leads me to think that the management do not listen to their customers.
Stayed 4 nights in Mar 2019

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Jayne

Lovely central hotel
Great place to stay, staff were friendly and helpful. The room was clean and tidy. Sheets, towels etc provided. No hot water jug or cups or anything though. Amazing location right in the centre by all the shops and the Pyrenees Andorra FNAC mall. No hotel parking but I paid just under 15€ to park a couple of mins walk away for the whole night/day. Such a beautiful city!! We also had breakfast at the hotel, it was nice and they even managed to find some gluten free cornflakes for me since I have an allergy. I would recommend this place.
Stayed 1 night in Sep 2018

10/10 Excellent

FRANCIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value stay in Andorra la Vella
Great location. Nice staff. Good value.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, good location.
Stayed 1 night in Feb 2018

8/10 Good

Ste

Liked: Cleanliness, staff & service, room comfort
Good Location
The hotel is in the city center and 12 minutes by bus to the ski slopes. The room was clean room and was good value for money.
Stayed 7 nights in Dec 2017

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No alcanza la categoría de 3 estrellas.
El hotel se encuentra en muy mal estado de conservación. El mobiliario de las habitaciones es viejo y está deteriorado, manchas en las paredes, tapicería de las sillas y cortinas sucias, ropa de cama antigua, manchas de moho en las cortinas del baño y descorchados en el techo. El edificio del hotel también en muy mal estado de conservación y falta de limpieza en pasillos y ascensores.
Stayed 3 nights in Feb 2023

6/10 Okay

Laura

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2023

4/10 Poor

Noemi

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Muy sucio Pelos en las sábanas y amarillas
Stayed 2 nights in Jan 2023

8/10 Good

Victor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tillräckligt bra
Bra läge och tillräckliga bra rum.
Stayed 3 nights in Sep 2022

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities
Habitaciones antiguas y los colchones necesitan una renovación, pero en calidad-precio es correcto. El desayuno bastante completo, pero con pocas opciones veganas.

2/10 Terrible

Arnau

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel viejo e incomodo
Nos ha decepcionado muchísimo, hotel viejo, mal cuidado, con camas muy incomodas y colchones antiguos. Poca limpieza, tuvimos que pedir que vinieran a limpiar el baño. Desayuno muy justo, bolleria y zumos industriales. Para no repetir, necesita una buena reforma, para nada es un 3 estrellas. Lo único bueno la ubicación
Stayed 2 nights in Dec 2022

6/10 Okay

Carlos

Disliked: Room comfort
Hotel barato en el centro de andorra
Siempre escojo hoteles centricos cuando voy a andorra y ademas limitado al ir con mascota. Este hotel esta.muy bien ubicado y es de los mas baratos. Hacia demasiada calor en la habitacion y no se podia regular. La habitacion muy pequeña y sin vistas a nada. Cama muy incomoda. Pero por lo pagado era de esperar.
Stayed 2 nights in Dec 2022

8/10 Good

Sofia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buena estancia general en el hotel.
Estuvo bien la estancia para dormir, el aparcamiento fue lo más caro (pero hay mucho parking). Respecto al servicio de limpieza, perfecto (aunque en una de las dos habitaciones barrían muy por encima). Si que es verdad que deberían de cambiar las colchas de arriba porque hay algunos en mal estado (el mío tenía la quemadura de cigarrillo que ví en comentarios). Las camas algunas cómodas y otras no tanto. La ubicación creo que es lo mejor. La recepción, nos recibió muy bien la chica que esta de turno de noche, muy amable y te resuelve todas las dudas que tengas tanto respecto al hotel, como respecto a Andorra (las otras chicas no he tenido contacto con ellas).
Stayed 4 nights in Dec 2022