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Hotel Zenit Diplomatic

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Zenit Diplomatic

Front of property
Reception
Outdoor pool
Bar (on property)
Interior

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Air conditioning
  • Parking available
  • Breakfast available

Explore the area

Map
Avinguda de Tarragona, s/n, Andorra la Vella, AD500
  • Illa Carlemany Shopping Center
    12 min walk
  • Andorra Massage
    13 min walk
  • Església de Santa Coloma
    13 min walk
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    2 min drive

Room options

View all photos for Triple Room

Minibar, in-room safe, cots/infant beds, rollaway beds

Triple Room

  • Sleeps 3
  • 2 Twin Beds OR 1 Double Sofa Bed

View all photos for Double Room

Minibar, in-room safe, cots/infant beds, rollaway beds

Double Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Minibar, in-room safe, cots/infant beds, rollaway beds

Double Room Single Use

  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple Room (2 adults and 1 child)

Minibar, in-room safe, cots/infant beds, rollaway beds

Triple Room (2 adults and 1 child)

  • Sleeps 3
  • 3 Twin Beds

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Front of property

Hotel Andorra Palace

Pool
Spa
Kids pool
Free WiFi
4.2 out of 5, Very good, (277)
The price is €173
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Hotel Andorra Palace

About this property

Hotel Zenit Diplomatic

Hotel in Andorra la Vella with a seasonal outdoor pool and a 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hotel Zenit Diplomatic offers 85 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. This Andorra la Vella hotel provides complimentary wireless Internet access. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Zenit Diplomatic. During your stay, you'll be within walking distance of Illa Carlemany Shopping Center. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Within a 15-minute walk of Illa Carlemany Shopping Center and Perfume Museum
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

WiFi is free in public spaces. Event space at this hotel measures 1690 square feet (157 square meters) and includes conference space. An outdoor pool, a terrace, and a vending machine are also featured at Hotel Zenit Diplomatic. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Andorra la Vella hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 18 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 12 for adults and EUR 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1690 square feet)
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Cribs (infant beds) are available for EUR 4.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 10 for children
  • Covered self parking fee: EUR 18 per night
  • Crib (infant bed) fee: EUR 4.0 per day
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 9:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Zenit Diplomatic
Hotel Zenit Diplomatic Andorra La Vella
Zenit Diplomatic
Zenit Diplomatic Andorra La Vella
Hotel Zenit Diplomatic Hotel
Hotel Zenit Diplomatic Andorra la Vella
Hotel Zenit Diplomatic Hotel Andorra la Vella

Hotel Zenit Diplomatic Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 109 out of 479 reviews" "
Rating 8 - Good. 166 out of 479 reviews" "
Rating 6 - Okay. 106 out of 479 reviews" "
Rating 4 - Poor. 61 out of 479 reviews" "
Rating 2 - Terrible. 37 out of 479 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Advertised as a 4 star hotel and I suppose it was in the 70's and 80's. Nowadays, it's a bit tired and in need of a refurbishment. Having said that, the staff are wonderful and the hotel is clean. Our room had workable air conditioning. The hotel advertises EV Charging but, in reality it's a few 13 amp sockets and the loan of a granny charger. However, I can't complain as the charging was free. There are two garage floors and most bays didn't have power so EV drivers may find it difficult to park near a power socket. If you like shopping, the hotel is ideally situated very close to the main shopping area. There's also a hiking path just behind. In my view, the staff were the stars at this hotel. I'd go back just for that reason.
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer, Baltimore

Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Stayed 1 night in Jul 2024

6/10 Okay

Petros

Liked: Cleanliness, room comfort
Disliked: Staff & service
Needs update and training their cleaners
It was really central and easy to walk everywhere. The bed was comfortable. Took my first shower with no shower gel, the bottle attached in the bathroom was completely empty. Used my own hair shampoo as a shower gel. Reception apologized and asked the cleaner to fill it up. Following day and after cleaner already cleaned my room in the morning, while I was away, I came back to change clothing around 13:30 and the cleaning supervisor without knocking the door entered my room! Again reception apologized. The hotel needs and update and definitely doesn’t feel that this is a 4 star hotel. The reception staff spoke English and were polite.
Stayed 2 nights in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great for an overnight stay. Secure underground parking for our motorcycle. The meal deal breakfast and dinner buffets were an absolute bargain.
Stayed 1 night in May 2024

10/10 Excellent

Julio A Jorge, Miami

Stayed 1 night in May 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a expensive charge for parking. But all rest is very good.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in great location; comfy bed; spacious room; friendly staff; a pool; I definitely recommend it
Stayed 2 nights in Sep 2023

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 2 nights in Jul 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Fabulous hotel, wonderfully helpful staff that went above & beyond to assist us extend our stay. Lovely large room. Well appointed bathroom. Very comfortable beds. We ate in snack room & restaurant, food was good quality & nicely cooked. Breakfast buffet was superb & included cooked option that was being freshly cooked. I would definitely recommend this hotel.
Stayed 1 night in Jun 2023

6/10 Okay

Natalie

Liked: Cleanliness, staff & service, room comfort
Just Okay
Nothing was per say wrong with the hotel...the less than great review is just because I would never consider it a 4 star hotel. The hotel has better ratings and is more expensive than we experienced. If I'm going to be paying that much, I would expect a nicer stay. The one positive is the location was very good - walking distance to the center and shopping areas.
Stayed 1 night in Nov 2021

6/10 Okay

Jon

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Average!
Dated but clean hotel. Advertised with free parking but not available on arrival. Room key didn't work first time - no apology!
Stayed 1 night in Oct 2021

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Andorra trip
Hotel in a good central location, friendly staff and clean hotel.
Stayed 2 nights in Oct 2021

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel clean staff very friendly
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has free parking near the center of town. Walk to the main tourist area about 5-10 min.
Stayed 1 night in May 2019

8/10 Good

John

Liked: Staff & service
Not worthy of 4*
Certainly not worth a 4* rating. Wi-fi was almost non existent and beds not overly comfortable. Hotel looks a little run down and could do with some TLC. Well located for the bus station and a 10 minute walk to the main shopping area so can’t complain about the location. For the money, you can probably do a lot better.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location
The hotel is in a good location, it is a 10 min walk (with luggage) to the bus station, there is a large supermarket just across the road from it and it is within an easy walk of a lot of restaurants
Stayed 1 night in Aug 2018

6/10 Okay

vicki, winchester England

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Close to centre
Great location but very dated. Not a British standard 4 star,more of a 3/2. Staff friendly but early breakfast is not what you would get. Clean although dated
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good place. Central.
Stayed 2 nights in Jul 2018

8/10 Good

Olef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great location and wonderful staff
Stayed 1 night in Feb 2018

6/10 Okay

Steffany, Ottawa, Canada

Liked: Staff & service, property conditions & facilities, room comfort
Great location at a great price.
Great location, price and staff. The cafeteria was decent and reasonably priced when you feel like resting in the hotel. WiFi worked in all public areas and the room, it was also much better than noted in previous reviews. The room was outdated and therefore appeared slightly unkempt. Great value for the cost. I would highly recommend to any travelers passing through. Perhaps choose something slightly fancier if you are in Andorra for a length stay.