10/10 Excellent
Kevin
2 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel in the heart of Amman. I stayed there twice in a two week period. The downstairs staff was very helpful, I even got a haircut in the barber shop in the lobby, very nice guy. The hotel is relatively new, the room was a decent size, it was relatively clean. I had room service a few times, the food was very good, and the service quick. My only quibbles were the housekeeping was a little tardy, they forgot to clean my room one day and the other day really late, almost evening before they made it to the room for cleaning. The other problem I had was with laundry I had done. It was supposed to be done the following day and I kept having to chase it down, being promised it would be delivered to my room a couple of times, I tinally got it about an hour before I left for the airport. I would also note there is a little bit of traffic noise from the room I was in, which faced the busy street the hotel is on.
Minor things, overall it was a good stay and the staff overall was very good.
Kevin
Stayed 3 nights in Dec 2024