Hotel Izelai

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Dates

December 2024

January 2025

In-room safe, soundproofing, rollaway beds, free WiFi

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pet-friendly

Bar

Air conditioning

Parking included

Housekeeping

Free WiFi

Explore the area

Avenida Pamplona, 20, Alsasua, Navarra, 31800

Natural Park of Urbasa and Andia
8 min drive
Sierra de Urbasa
19 min drive
Nacedero Urederra en Baquedano
28 min drive
Vitoria (VIT)
32 min drive

Room options

Similar properties

Pet-friendly

Parking included

Free WiFi

Restaurant

for 1 room

includes taxes & fees

6 Jan - 7 Jan

About this property

Hostal in Alsasua with a 24-hour front desk and a bar

This smoke-free hostal features a bar/lounge, a 24-hour front desk, and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff are onsite.

Hotel Izelai offers 25 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Izelai, you'll be close to Sierra de Urbasa. You'll find features like free WiFi in public areas and free self parking, plus a bar.

Free WiFi
Free self parking
Enjoy drinks at the bar/lounge
Amenities include a front-desk safe, a multilingual staff, and an elevator
2.9 mi (4.7 km) from Natural Park of Urbasa and Andia and 8 mi (12.9 km) from Sierra de Urbasa
Pets welcome for a fee (restrictions apply)

As a guest of Hotel Izelai, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel Izelai also features express check-in, a front-desk safe, and an elevator. Limited free parking is available on a first-come, first-served basis.

This Alsasua hostal is smoke free.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Limited on-site parking

Food and drink

1 bar

Family friendly

Rollaway/extra beds (surcharge)
Soundproofed rooms

Conveniences

Lift
Front-desk safe
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Multilingual staff
Tour/ticket assistance

Accessibility

Lift

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Heating
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

Mobile key entry
Safe
Soundproofing

Policies

Check-in

Check-in time starts at 1:00 PM

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: EUR 11 per pet, per stay
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for EUR 16.50 per night.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: EUR 11 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: EUR 16.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards

Cashless transactions are available

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Izelai Alsasua

Izelai Alsasua

Izelai

Hotel Izelai Hostal

Hotel Izelai Alsasua

Hotel Izelai Hostal Alsasua

Hotel Izelai Reviews

8.0

Very good

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Okay

Anxo

13 Feb 2023

Stayed 3 nights in Feb 2023

8/10 Good

Alfredo

26 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

I.

15 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect hotel for travelers

Stayed 1 night in Jul 2024

8/10 Good

Yadira

3 Apr 2024

Liked: Cleanliness, staff & service, room comfort

El check in y la tarjeta de la habitación es super práctico, todo virtual. La habitación y baño limpios y ordenados. La cama bien. Hay parking fuera del hotel, puntazo a favor. Buena calefacción. En general, tiene todo lo básico para descansar.

Stayed 1 night in Mar 2024

4/10 Poor

Denisan

7 Sept 2023

Disliked: Staff & service

Stayed 1 night in Sep 2023

8/10 Good

Jean_Jacques

30 Aug 2023

Liked: Staff & service, property conditions & facilities, room comfort

une nuit à Alsasua

séjour convenable à un prix très correct

Stayed 1 night in Aug 2023

10/10 Excellent

Hugo Fernando

9 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Buen hotel, la ducha con un poco de dejadez

Stayed 1 night in Jul 2023

10/10 Excellent

JEAN LUC

Travelled with partner

4 Jun 2023

Liked: Cleanliness

Disliked: Staff & service

Pas de réception à l'hôtel et le système de réception électronique ne nous a pas identifiés. La communication par interphone est difficile puisque la personne ne semble comprendre que le Portugais. Nous avons récupéré la clé au bar à côté car des habitués du coin nous on donné l'information (aucune indication écrite en Français). Donc pas très bien organisé tout ça.

Stayed 1 night in Jun 2023

10/10 Excellent

JEAN LUC

22 May 2023

Liked: Cleanliness, staff & service

Bon rapport qualité, prix

Stayed 1 night in May 2023

8/10 Good

Pascal

1 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Presque parfait pour notre séjour

Chambre très chaude à notre arrivée. Nous avons dormis avec la fenêtre ouverte et le bruit de la route a été présent. Dommage. Sinon, personnel très professionnel et serviable.

Stayed 1 night in Apr 2023

10/10 Excellent

Veronica

7 Mar 2023

Stayed 2 nights in Mar 2023

6/10 Okay

iris

Business traveller, Travelled with partner

26 Feb 2023

Liked: Amenities, property conditions & facilities

Volvería a pasar por este hotel. Me pareció genial que tuvieran una máquina para registrarse a la llegada pero no encontrabamos el número de la reserva y tardamos un montón en poder registrarnos. Picamos al timbre cuando llegamos y no nos oían nada, tanto que acabamos enfadandonos porque nos parecía un incordio que si el de recepción está a en la primera planta no bajara a atendernos en persona porque "hasta tal hora no estamos". Si estáis, nos estás hablando y no nos oyes... luego fue a buscarnos a la habitación. A mí no me gusta que nadie venga a molestarme a la habitación del hotel. Estabas y no quisiste bajar pues ahora no vengas a incordiar... Libró que no estábamos en la habitación porque sintiéndolo mucho mi reacción no iba a ser buena... Tiene mucho aparcamiento al rededor, acceso directo a la autopista, bar y supermercado justo debajo y enfrente una gasolinera, está muy bien ubicado si vas, como en nuestro caso, de paso. Me encantó de la habitación que fuera amplia, con sofá y nevera, siempre se agradece la nevera. Lo que no me gustó es que las cortinas no cubrían bien las ventanas y por la mañana entraba mucha luz. La limpieza podría mejorar un poco pero teniendo en cuenta que suelen tener 10 o 15 minutos para hacer cada habitación estaba bien. Alguna tela de araña que llevaba tiempo allí y la tabla donde va la tele, esa tabla sí necesita una pasada de bayeta y la funda del sofá tenía un gran manchurron pero insisto que con el tiempo que tienen mucho hacen ya...

Stayed 1 night in Feb 2023

4/10 Poor

Verified traveller

19 Feb 2023

Disliked: Cleanliness, staff & service, room comfort

Asequible pero ...

Pago adicional a lo contratado una vez allá, sobre coste Estancia muy ruidosa, mal aislamiento acústico y térmico tanto por dentro como por fuera del edificio (ventanas de un solo cristal) Mala gestión de los servicios, los de la limpieza entraron por la mañana a la habitación sin avisar Humedades en el baño

Stayed 1 night in Feb 2023

6/10 Okay

Roberto

15 Jan 2023

Stayed 1 night in Jan 2023

6/10 Okay

Verified traveller

Travelled with group

28 Nov 2022

Según para qué un poco incómodo el hecho de no tener recepción. Pedimos supletoria pero la habitación era muy pequeña para añadir una cama más y la nueva "cama" era más un sofá.

Stayed 1 night in Nov 2022

4/10 Poor

Sonia

31 Oct 2022

Disliked: Staff & service, amenities, property conditions & facilities

No funciona el ascensor/ no tienen secador de pelo / se escucha a los de las otras habitaciones

Stayed 2 nights in Oct 2022

10/10 Excellent

Víctor

12 Sept 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Sorprendido

Stayed 1 night in Sep 2022

8/10 Good

Felix Maria

7 Jul 2022

Stayed 1 night in Jul 2022

4/10 Poor

Harry

26 May 2022

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Ervaringen hotel

Aan de ontvangst heeft het niet gelegen. Kan geen mening geven over het hele hotel. Zag er wel schoon en netjes uit. Echter de accommodatie ? Dat was maar matig. Geen stoel om op te zitten. Matras was goed. Kussen te hard. Geen dekbed maar een laken. Oude deken waarmee je het kon doen. Doche zag er oud en versleten uit. De prijs was dan ook te goedkoop om aan onze wensen te voldoen. Daarmee steken we de hand in eigen boezem. We kwamen uren te laat aan. Maar werden toch nog vriendelijk ontvangen.

Stayed 1 night in May 2022

10/10 Excellent

David

20 Apr 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2022

8/10 Good

Virginia Rodriguez

Business traveller

17 Dec 2021

Liked: Cleanliness, amenities, property conditions & facilities

Estuve 1 noche por trabajo. Hotel comodo

Stayed 1 night in Dec 2021

6/10 Okay

Francisco José

4 Nov 2021

Disliked: Staff & service

Hostal de carretera a las afueras de Alsasua

Es un hotel de carretera. El chek-in es a traves de un codigo si lo haces con Booking y en la cafetería de al lado, si lo haces a través de otra aplicación. A la entrada hay una máquina de vending, y un microondas (que son un detalle). Pero la calefacción no funcionaba y pocas mantas y ropa de invierno. Cama dura y almohada muy alta y dura. No es nada acogedor.

Stayed 1 night in Oct 2021