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Sheraton Montazah Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Montazah Hotel

Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Club Suite, 1 Queen Bed, Garden View
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Exterior
View from property

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
Corniche Road, Alexandria
  • Montazah Palace
    13 min walk
  • San Stefano Grand Plaza
    7 min drive
  • Royal Jewelry Museum
    8 min drive
  • Alexandria (ALY-Alexandria Intl.)
    38 min drive

Room options

View all photos for Club Room, 2 Single Beds, Balcony, City View

Minibar, in-room safe, desk, iron/ironing board

Club Room, 2 Single Beds, Balcony, City View

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 Queen Bed, Balcony, City View

Minibar, in-room safe, desk, iron/ironing board

Club Room, 1 Queen Bed, Balcony, City View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking, Sea View (Balcony)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking, Sea View (Balcony)

  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, Non Smoking, Sea View (Balcony)

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Single Beds, Non Smoking, Sea View (Balcony)

  • 25 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, City View (Balcony)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, City View (Balcony)

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, City View (Balcony)

Room, 2 Single Beds, City View (Balcony)

Room, 2 Single Beds, City View (Balcony)

  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed

Royal Suite, 1 King Bed

  • 96 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, Sea View (Balcony)

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 Queen Bed, Non Smoking, Sea View (Balcony)

  • 48 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living room

Presidential Suite, 1 King Bed

  • 96 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Queen Bed, City View

Minibar, in-room safe, desk, iron/ironing board

Club Suite, 1 Queen Bed, City View

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Suite, 1 Queen Bed, Garden View

Club Suite, 1 Queen Bed, Garden View

Club Suite, 1 Queen Bed, Garden View

  • 48 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 2 Single Beds, Balcony, Sea View

Minibar, in-room safe, desk, iron/ironing board

Club Room, 2 Single Beds, Balcony, Sea View

  • 26 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 Queen Bed, Balcony, Sea View

Minibar, in-room safe, desk, iron/ironing board

Club Room, 1 Queen Bed, Balcony, Sea View

  • 26 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking, Sea View (Balcony)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking, Sea View (Balcony)

  • 24 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, Sea View (Balcony)

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Single Beds, Sea View (Balcony)

  • 24 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, City View (Balcony)

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Single Beds, City View (Balcony)

  • 24 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking, City View (Balcony)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking, City View (Balcony)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior
Hilton Alexandria Corniche
On private beach
Pool
Hot tub
Spa
3.9 out of 5, Good, (372)
The price is €102
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hilton Alexandria Corniche

About this property

Sheraton Montazah Hotel

Beach hotel with a business center and a bar/lounge
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna. Housekeeping is available on request.
Sheraton Montazah Hotel offers 289 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 49-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sheraton Montazah Hotel. During your stay, you'll be within walking distance of Montazah Palace. Features include free WiFi in public areas, plus 2 restaurants and 2 coffee shops/cafes.
  • Free WiFi
  • Enjoy Italian cuisine while dining at La Mamma Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • 13 minutes by foot from Montazah Palace and a 2-minute drive from Kouta Park
  • Airport shuttle service available for a fee
Sheraton Montazah Hotel offers its guests a seasonal outdoor pool, a children's pool, a sauna, and a fitness center. There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center, 6 meeting rooms, and limo/town car service. Event space at this hotel measures 5511 square feet (512 square meters) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Sheraton Montazah Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this Alexandria hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11 AM.
La Mamma Restaurant - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Cafe Coquillage - This café serves breakfast, lunch, and dinner. Open daily.
Café Rendez Vous - This coffee shop serves breakfast, lunch, and dinner. Open daily.
Aquarius Discotheque - This bar serves light fare only. Open daily.
Caesar Bar - This restaurant specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (EGP 150 per day)
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11 AM: EGP 600 for adults and EGP 300 for children
  • 2 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service

Restaurants on site

  • La Mamma Restaurant
  • Cafe Coquillage
  • Café Rendez Vous
  • Aquarius Discotheque
  • Caesar Bar

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (5511 square feet)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch smart TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Montazah Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EGP 400.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EGP 600 for adults and EGP 300 for children
  • Airport shuttle fee: EGP 1500 per vehicle (one-way, maximum occupancy 3)
  • Uncovered self parking fee: EGP 150 per day
  • Rollaway bed fee: EGP 400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sheraton Montazah Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • The seasonal pool will open April 25 and close October 31.
  • Pool access available from 9:00 AM to 6:00 PM.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Montazah
Hotel Sheraton Montazah
Montazah Hotel
Montazah Sheraton
Montazah Sheraton Hotel
Sheraton Hotel Montazah
Sheraton Montazah
Sheraton Montazah Alexandria
Sheraton Montazah Hotel
Sheraton Montazah Hotel Alexandria
Alexandria Sheraton
Sheraton Hotel Alexandria
Sheraton Alexandria
Sheraton Montazah Hotel Hotel
Sheraton Montazah Hotel Alexandria
Sheraton Montazah Hotel Hotel Alexandria

Sheraton Montazah Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 132 out of 427 reviews" "
Rating 8 - Good. 117 out of 427 reviews" "
Rating 6 - Okay. 83 out of 427 reviews" "
Rating 4 - Poor. 41 out of 427 reviews" "
Rating 2 - Terrible. 54 out of 427 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mina

Stayed 1 night in Jul 2024

6/10 Okay

Marwa

Stayed 3 nights in Jul 2024

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Azucena, Cancun

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THe hotel is very old and you can tell from everywhere. The only good thing is the bed though. Also I think this hotel should be flagged with animal cruelty. They have a guard dog in the entrance that checks cars, the dog is bare bone thin and is locked in a small box where the sun is always hitting, you can tell how the dog breathes for life in a small little window. They also treat him very badly by pushing him, his dog bowl never has water. This is unnaceptable, Sheraton is an international chain and should take matters in this case. It was horrible and sad to see.
Stayed 2 nights in Jul 2024

10/10 Excellent

JOANNE

Liked: Cleanliness, property conditions & facilities
Everything
Stayed 2 nights in Jul 2024

10/10 Excellent

ASMA

Liked: Cleanliness, staff & service, room comfort
Although the furniture is old, the room was very clean, the staff very nice and friendly, the housekeepers were very respectful, close to touristic attractions 30 min walking to the tea island, 15-20 min by car to San Stefano mall, Alexandria bibliotheca, Roman theater, Qaitabay Citadel and 30 min to Catacombs of Kom el Shoqafa
Stayed 5 nights in Jun 2024

10/10 Excellent

AWATIF

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

saeed

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful summer in Alexandria
Stayed 3 nights in Jun 2024

10/10 Excellent

osama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing time with perfect service great customer service and room service and the food was very good thank you and see you again
Stayed 10 nights in Jun 2024

4/10 Poor

john

Travelled with group
Disliked: Property conditions & facilities, room comfort
Not as what I expected ☹️
The hotel doesn’t come up to 5 stars rate. I got disappointed the rooms is designed for one bed but they jacked two beds Too small bathroom with manual bidet , old style furniture. The sole two pros were the view from the balcony on the Montazah and the speedy response of the staff
Stayed 2 nights in May 2024

8/10 Good

Melad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff and location are fantastic but the hotel is dated and in dire need of renovation.
Stayed 4 nights in May 2024

10/10 Excellent

Samah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Sameh

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Excellent service and staff was very friendly and professional. However, the hotel needs urgent renovations.
Stayed 2 nights in May 2024

6/10 Okay

lama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The noise is the bad thing in that area only the rest was amazing
Stayed 3 nights in Feb 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service
I like the staff and services
Stayed 3 nights in Feb 2024

2/10 Terrible

IHAB

Business traveller
Disliked: Amenities, property conditions & facilities
Property need total update Not 5 Star Definitely
Stayed 3 nights in Feb 2024

8/10 Good

SAMER

Travelled with group
Liked: Cleanliness, staff & service
Clean and staff is very polite, professional and welcoming. The property is aging significantly and needs major renovation. The surrounding area used to be top but it’s also getting older and more crowded
Stayed 3 nights in Jan 2024

10/10 Excellent

Qutub Khan, Thane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service

4/10 Poor

Ehab

Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay here! Security cameras spy on you!
This hotel was like stepping into a time warp. It was old, grimy, and in need of a complete rehab. My room was noisy and overlooking a closed beach, which was useless. I couldn't enjoy the balcony due to construction noise. The room itself was dirty—I found tufts of hair under the bed—and the bathroom was so disgusting, I could barely use it. Everything about the hotel was completely outdated and depressing. I would expect more from a Sheraton. The worst part is, the hotel staff were watching us on security cameras, which was very unnerving. When my friend, who had his OWN room, and is basically like a brother to me, visited my room for five minutes to have coffee on the balcony, hotel security immediately called my room and told me he had to leave. I have no problem with the rules of the country, but I found it creepy that we were being watched on security cameras. It ruined our vacation. The next morning, breakfast was completely gross with watery coffee and old fruit. When we were checking out, there was an angry customer leaving the hotel and yelling at the top of his lungs. It was a miserable experience. I do not recommend this hotel. After one night, we cut our vacation short and left.
Stayed 3 nights in Jan 2024

6/10 Okay

Amr

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

6/10 Okay

Jenna

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Pros: 1. downtown, nice view from ocean-view rooms 2. Attentive staff, aside from rude reception woman 3. Kettle and fridge in room, daily water Cons: 1. No hairdryer, no bathroom fan, no robes 2. Bathroom shampoos were just brand name bottles, filled with cheap soaps 3. Stayed for 10 nights, and they wouldnt even let me check in at 2:45pm, 15 minutes early. 4. Rude woman at reception 5. Breakfast $10 per person 6. They use nestle products; they should boycott for Gaza and use Egyptian water instead.
Stayed 10 nights in Dec 2023

8/10 Good

Melad

Stayed 2 nights in Dec 2023

10/10 Excellent

Shareef

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was very nice experience
Stayed 1 night in Dec 2023

10/10 Excellent

Shareef

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience
Stayed 1 night in Dec 2023