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Hotel Inmood Aucanada

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Inmood Aucanada

Double Room, Balcony, Sea View (3 adults) | Balcony
3 outdoor pools, open 10:00 AM to 7:00 PM, pool umbrellas, pool loungers
3 outdoor pools, open 10:00 AM to 7:00 PM, pool umbrellas, pool loungers
Point of interest
Sauna, hot tub, Turkish bath/hammam, body treatments

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Cami d'Aucanada 65, Alcúdia, Mallorca, 7410
  • Cala Poncet
    1 min walk
  • Alcanada Golf Club
    12 min walk
  • Alcúdia Port
    5 min drive
  • Palma de Mallorca (PMI)
    50 min drive

Room options

View all photos for Premium Double Room, Balcony, Sea View (1 adult and 1 child)

Minibar, in-room safe, blackout curtains, soundproofing

Premium Double Room, Balcony, Sea View (1 adult and 1 child)

  • 21 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed

View all photos for Premium Double Room, Balcony, Sea View (2 adults)

Minibar, in-room safe, blackout curtains, soundproofing

Premium Double Room, Balcony, Sea View (2 adults)

  • 21 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed

View all photos for Premium Triple Room, Balcony (3 adults)

Minibar, in-room safe, blackout curtains, soundproofing

Premium Triple Room, Balcony (3 adults)

  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Premium Double Room, Balcony (2 adults)

Minibar, in-room safe, blackout curtains, soundproofing

Premium Double Room, Balcony (2 adults)

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

About this property

Hotel Inmood Aucanada

Mediterranean hotel with 3 outdoor pools and a full-service spa
This hotel features 3 outdoor pools, a full-service spa, and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Hotel Inmood Aucanada offers 225 accommodations with minibars and safes. Rooms open to balconies. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor tennis courts and a health club are featured at the hotel. 3 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. The spa is open daily.
During your stay at Hotel Inmood Aucanada, you're just a quick walk from Cala Poncet. You'll find features like free WiFi in public areas, plus 3 outdoor pools and 2 bars.
  • Free WiFi
  • Enjoy a bite to eat at Restaurante, a buffet restaurant with ocean views
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with deep-tissue massages, facials, or body treatments at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
  • Steps from Cala Poncet and 5 minutes by car from Alcúdia Port
Some rates at Hotel Inmood Aucanada are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Inmood Aucanada offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A steam room, a terrace, and an arcade/game room are also featured at Hotel Inmood Aucanada. For a fee, parking is available. A complete renovation of Hotel Inmood Aucanada was completed in December 2022.

Smoking is allowed in designated areas at this Mediterranean Alcúdia hotel.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:00 AM.
Restaurante - Overlooking the ocean and garden, this buffet restaurant serves breakfast and dinner.
Bar salón - Onsite bar. Open daily.
Bar Piscina - This rooftop bar overlooks the ocean and pool. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Hotel Inmood Aucanada are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (EUR 15 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 21 for adults and EUR 21 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Restaurante
  • Bar salón
  • Bar Piscina

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/games room
  • Archery
  • Bike rentals
  • Bike tour information
  • Bike repair services
  • Bike shop
  • Bike storage
  • Billiards/pool table
  • Canoeing
  • Ecotours
  • Electric bike charging stations
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Lifeguards on-site
  • Mountain biking
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf privileges (optional)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Coworking spaces

Outdoors

  • Lifeguards on site
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Treatment room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Renovated entire property – December 2022
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Electric kettle
  • Mini fridge
  • Minibar

More

  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 9 2024 to December 8 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Fitness facilities
  • Front desk
  • Sauna
  • Spa

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 21 for children
  • Uncovered self parking fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.
Property Registration Number H/431

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Hotel Inmood Aucanada Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 47 out of 145 reviews" "
Rating 8 - Good. 66 out of 145 reviews" "
Rating 6 - Okay. 24 out of 145 reviews" "
Rating 4 - Poor. 6 out of 145 reviews" "
Rating 2 - Terrible. 2 out of 145 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Jesper F

Stayed 7 nights in Jul 2023

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely traditional location, away from the crowds, but walking distance to town.
Stayed 11 nights in Sep 2022

6/10 Okay

Hussein

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
feels like 2 stars hotel
the staff was friendly the hotel was clean but you cant say this is a 4 stars hotel.. the beds are too rigid and not a hotel standard. the elevator is too slow, uncomfortable and smelly. safe , towels and almost everything you use you have to make a deposit at the counter which rare for a 4 stars hotel that has pools and right in front the beach. not 100% recommended.
Stayed 4 nights in Jul 2022

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel, but need to improve beds.
Hotel staff were all friendly and helpful, especially Gloria on reception, a big thank you to her for trying to help me so much with the problem with our transfer. Hotel was quiet so plenty of free sun beds etc. Only thing that needs improvement lent was that the beds in room are very hard. I did read this in another review before booking and thought they would t be that bad but found sleeping difficult and have come home with a very bad back as a result. Everything else at hotel was great though :-)
Stayed 5 nights in Jul 2022

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor facilities, such as pools and gardens were very good and well kept. Out problems were partly due to the flight. Because of the weather the, the pilot did not want to land at Palma; he killed the approach and flew us back to Barcelona where we were dumped with no help, advice or food. Our arrival time at Palma was to be 15.10 on the 10th of Sept.; our eventual arrival time at our Hotel in Mallorca was 04.00 Hrs on the 11th Sept. After check in we went our room to find there was no water. We are moved to another room but had to move back to the first room after 4 hours sleep. The room had hot water but not cold Water!! We were delayed again, having missed dinner the day before we nearly missed breakfast which closed at 11.00 AM. Although we had contacted the help of line of Expedia and were promised a rerun call Tel. call, we had no help and no call.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Hotel great only thing was the coke lemonade was flat all, should have the same as restaurant loads of gas, did spoil it
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. Food was good but a little limited in choice - catered to German tastes. Disappointed that water was not provided with meals unless paid for. Very limited parking spaces. Much appreciated fridge in room - would have liked a kettle.
Stayed 8 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was excellent. Hotel staff were really helpful.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel barely 20% full, so very quiet. Food choice maybe 95% of last year's visit ( choice not quite so good ) Plenty of free sunbeds, little noise at night as many rooms empty. Entertainment was rubbish...the 'winners' of the prize draw ( prizes = drinks from the bar ) were on all inclusive!! Fix??? Will go again in 2020 or 2021
Stayed 10 nights in May 2019

4/10 Poor

ken, london

Liked: Cleanliness
Disliked: Room comfort
excellent location close to an unspoilt beach
Our room had two single beds together rather than a double and they were not very comfortable. We could hear quite loud music from our room from an outdoor bar until 2300. The food provided was of relatively low quality though you could always find something acceptable and breakfast was OK.However,the juice and coffee were poor.
Stayed 12 nights in Sep 2018

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot
Very good food...close to a Small beach.. Very polite and helpfull staff...nothing to complain!!!
Stayed 5 nights in Sep 2018

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views
The hotel was brilliantly located, at the front of an amazing beach with a nice beach bar. Difficult to move around without a car though. Food was good, sometimes a bit repetitive, but there was also lots of Mallorca products. It is a must to have a room with sea view over the bay, it is amazing. Check in took more than 30 min but the rest was fine. Also they changed our towels everyday even when not required, so not exactly environmentally friendly.
Stayed 5 nights in Aug 2018

8/10 Good

Midsmalc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet restful location, some guests a bit noisy
For a 4 star hotel, it was ok. We would return. Food varied and good.....but care needed when choosing deserts, as usual, they look great but are rather bland. Plenty of fruit at meal times. Show cooking very good. Enough poolside sunbeds in June, but could be difficult at peak times No bugs in the main areas, although there are hedges near the pool, and bugs may live in these..we had a couple of bites which we think we got there. Half board plenty of food, don't know how people managed to eat lunch as well. For h/b..you could buy unlimited drinks for 5 euros per person per meal. Wine/beer/soft drinks on tap. maybe not premium brands, but fine
Stayed 10 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2018

10/10 Excellent

Gandhar, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book without any hesitance!!!
It was splendid. We looked at the reviews and went in with a mixed expectations to be honest but were completely blown away by the unrivalled service offered. We were delayed to arrive (2.20am in the morning instead of 12.30) yet the reception staff was really hospitable and made us familiar with the facilties. The swimming pool and bar were great. Didn't use much of the night entertainment programmes but that wasn't a criteria for our selection of the stay. However, we were surprised the one night when inspite of the main programme being cancelled due to non-availability of the performers, the hotel staff stepped up and offered an impromptu disco session for the kids and a Lotto game (which we couldn't attend as we had to check out early the next morning). All in all a great stay with a splendid view of the seas.
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff fantastic location from town centre just about walkable although no beach close by.
Stayed 7 nights in Apr 2018