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Superior Double Room, 1 Double Bed, Poolside

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds, Poolside

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Presidential Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 9 Max

Hotel Description

Our customers tell us that they enjoy the room service at Mercure Grand Jebel Hafeet Al Ain Hotel. During your stay, you're just a quick walk from Al Ain Park. Features include free WiFi in public areas and free valet parking, plus 2 outdoor pools.

  • Free WiFi
  • Free valet parking, self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at LE BELVEDERE, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to Swedish massages, reflexology or manicures and pedicures at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, mini golf and racquetball/squash
  • 13 minutes by car from Wadi Adventure and 14 minutes from Al Ain Zoo

Mercure Grand Jebel Hafeet Al Ain Hotel ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Mercure Grand Jebel Hafeet Al Ain Hotel

Couples (1)
3 out of 5
Personal im Restaurant zum teil schlecht Englisch sprechend was die ssuberkeit abging Tische klebrige Bestecke unrein fleckig und zum teil dreckig. In den außen Restaurants nicht kompetent personal falsche lieferung. Und wenn man den Chef Managern sprechen möchte ist er nicht da und der nimmt keinen Kontakt mit einem suf auch nicht nach 2 maliger kontaktieren -2

Posted by on 15 Oct 2023

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4 out of 5
Großzügiges Zimmer, sehr freundliches Personal, kleiner Supermarkt im gleichen Gebäude, toller Blick auf Al Ain von der Dachterrasse der Bar.

Posted by on 13 Mar 2020

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About the Mercure Grand Jebel Hafeet Al Ain Hotel

Location Jebel Hafeet, Al Ain, Abu Dhabi

Property Features

Mercure Grand Jebel Hafeet Al Ain Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a children's pool. There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A terrace, a complimentary children's club, and barbecue grills are also featured at the family-friendly Mercure Grand Jebel Hafeet Al Ain Hotel. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Al Ain hotel.

  • 124 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 coffee shops
  • Conference rooms
  • Kid's club (free)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Free RV, bus, truck parking , Free parking nearby

Transport

  • Parking: Free valet parking, self parking, and RV/bus/truck parking

Room Amenities

Mercure Grand Jebel Hafeet Al Ain Hotel offers 124 accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and bidets. This Al Ain hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

LE BELVEDERE – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

EDEN ROCK – This poolside restaurant specialises in Italian cuisine and only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Al Khyama – Overlooking the garden, this café only serves light fare. Reservations are required. Open daily.

Orient Cafe – This café specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Lawrence Bar – This bar specialises in international cuisine and only serves dinner. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool, health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Racquetball/squash on site
  • Miniature golf on site
  • Golfing nearby
  • Hiking/biking trails on site
  • Bicycle rentals on site

Spa Services

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 12:30 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 12:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Mercure Grand Jebel Hafeet Al Ain Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

  • Debit cards not accepted
  • UnionPay
  • Staffed front desk
  • Contactless check-in is available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Comprehensive recycling policy
  • Service animals not allowed
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 65 for adults and from AED 35 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hafeet
  • Hafeet Hotel
  • Hotel Mercure Jebel Hafeet
  • Jebel Hafeet Hotel
  • Jebel Hafeet Hotel Mercure
  • Jebel Hafeet Mercure Hotel
  • Mercure Grand Jebel Hafeet Al Ain
  • Mercure Grand Jebel Hafeet Al Ain Hotel
  • Mercure Jebel Hafeet
  • Mercure Jebel Hafeet Hotel
  • Mercure Grand Jebel Hafeet Hotel
  • Mercure Grand Jebel Hafeet
  • Mercure Jebel Hafeet Al Ain
  • Mercure Grand Jebel Hafeet Al Ain Hotel Hotel
  • Mercure Grand Jebel Hafeet Al Ain Hotel Al Ain
  • Mercure Grand Jebel Hafeet Al Ain Hotel Hotel Al Ain

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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