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Hilton Garden Inn Cleveland/Twinsburg

3.0 star property

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Photo gallery for Hilton Garden Inn Cleveland/Twinsburg

Reception
Reception
In-room safe, desk, laptop workspace, iron/ironing board
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
8971 Wilcox Dr, Twinsburg, OH, 44087
  • Place, Cleveland Clinic - Family Health and Surgery Center Twinsburg
    ‪2 min drive‬
  • Place, Windmill Golf Center
    ‪4 min drive‬
  • Place, Cleveland Clinic
    ‪28 min drive‬
  • Airport, Akron, OH (CAK-Akron-Canton)
    ‪47 min drive‬

Room options

View all photos for One King Bed, Non-Smoking, with Jetted Tub

One King Bed, Non-Smoking, with Jetted Tub

One King Bed, Non-Smoking, with Jetted Tub

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

32-inch LCD TV with cable channels, TV, MP3 dock

Room, 1 King Bed (Drinks & Snacks)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Drinks & Snacks)

9.8 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 5
  • 2 Queen Beds

2 Queen Beds Room

  • Sleeps 5

King Room

  • Sleeps 3

King Room With Mobility Accessible Bathtub

  • Sleeps 2

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Whirlpool

  • Sleeps 5

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 3

Premium Queen Room with Two Queen Beds

  • Sleeps 5

View all photos for One King Bed, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

One King Bed, Non-Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite, One King Bed, Non-Smoking

One Bedroom Suite, One King Bed, Non-Smoking

One Bedroom Suite, One King Bed, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

One King Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Double Beds, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Two Double Beds, Non-Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 23 sq m
  • Sleeps 5
  • 2 Double Beds

One Bedroom Suite King With Sofabed

  • Sleeps 3

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About this property

Hilton Garden Inn Cleveland/Twinsburg

Hotel in Twinsburg with a fitness center and a 24-hour front desk
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Hilton Garden Inn Cleveland/Twinsburg offers 142 accommodations with MP3 docking stations and safes. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Cleveland/Twinsburg. During your stay, you'll be close to MGM Northfield Park. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy seafood while dining at Blue Canyon Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • 12 minutes by car from MGM Northfield Park and 13 minutes from Cuyahoga Valley National Park
  • Cats and dogs welcome for a fee
Hilton Garden Inn Cleveland/Twinsburg offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. The business-friendly Hilton Garden Inn Cleveland/Twinsburg also features laundry facilities, dry cleaning/laundry services, and a convenience store. Self parking is free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Blue Canyon Kitchen - This restaurant specializes in seafood and serves dinner only.
Garden Bar and Grille - This restaurant specializes in American cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 for adults and USD 7.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Canyon Kitchen
  • Garden Bar and Grille

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12.95 for adults and USD 7.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 5:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Cleveland/Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Hotel
Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Ohio
Hilton Garden Inn Twinsburg
Hilton Twinsburg
Twinsburg Hilton
Hilton Cleveland Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Hotel
Hilton Garden Inn Cleveland/Twinsburg Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg

Hilton Garden Inn Cleveland/Twinsburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 434 out of 737 reviews
Rating 8 - Good. 210 out of 737 reviews
Rating 6 - Okay. 55 out of 737 reviews
Rating 4 - Poor. 22 out of 737 reviews
Rating 2 - Terrible. 16 out of 737 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

TONY

Stayed 1 night in Sep 2025

10/10 Excellent

Marlene

Stayed 1 night in Sep 2025

10/10 Excellent

J Robert, San Antonio

Travelled with family
Liked: Amenities
N/A
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attentive and considerate staff

We had a medical emergency almost immediately after arriving at the hotel, and the hotel staff was very attentive and considerate throughout our stay. Thank you!
Stayed 2 nights in Aug 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Byron

Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed here with my granddaughter for a softball tournament. Was close to the fields and very clean.
Stayed 2 nights in Aug 2025

4/10 Poor

Dustin

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

gail, Riverview

Travelled with family
Liked: Staff & service
Needs updating
Stayed 4 nights in Aug 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. Honestly I just don’t get these negative reviews. It was really clean, quiet, felt very safe. The staff could not do enough for you. I am definitely coming back!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel needs an update. Good beds, very clean but needs painting. carpet needs replacing.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lashunda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

The breakfast was nice and the bedroom was very comfortable
Stayed 3 nights in Jul 2025

10/10 Excellent

Nuccia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jane, Worcester

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, well-maintained, comfortable bed, great shopping nearby, breakfast buffet offered for a fee, cleanliness.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elsa

Business traveller
Liked: Amenities
Very nice hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Ian, Parma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with a variety of restaurants nearby.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shauna at the front desk greeted us with a welcoming and fun attitude.
Stayed 1 night in Jul 2025

6/10 Okay

Thomas

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Old & Tired

Old and Tired. Needs updates bad.
Stayed 1 night in Jul 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Greg

Travelled with family
Stayed 4 nights in Jul 2025

2/10 Terrible

Brian

Disliked: Cleanliness, amenities, property conditions & facilities
Mold in bathroom, outdated bath fixtures and room amenities. Pool area filthy! However staff is outside feeding plants ice water. While charging me $3.00 per bottle for water. If Hilton wants to charge $200 a night then spend the money to make it worth the consumer spending $200 per night!
Stayed 1 night in Jul 2025

6/10 Okay

Howard

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than waiting 15 minutes for someone to greet me at the front desk it has been a good stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

SHIH-YUAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 2 nights in Jun 2025