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Hilton Garden Inn Cleveland/Twinsburg

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Cleveland/Twinsburg

Indoor pool
Reception
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • Pet-friendly
  • Gym

Explore the area

Map
8971 Wilcox Dr, Twinsburg, OH, 44087
  • Cleveland Clinic - Family Health and Surgery Center Twinsburg
    3 min drive
  • Liberty Park
    6 min drive
  • First and Main Hudson
    9 min drive
  • Akron, OH (CAK-Akron-Canton)
    40 min drive

Room options

View all photos for One King Bed, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

One King Bed, Non-Smoking

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

32-inch LCD TV with cable channels, TV, MP3 dock

Room, 1 King Bed (Drinks & Snacks)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Drinks & Snacks)

  • 23 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

One King Bed, Accessible

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite, One King Bed, Non-Smoking

One Bedroom Suite, One King Bed, Non-Smoking

One Bedroom Suite, One King Bed, Non-Smoking

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, with Jetted Tub

One King Bed, Non-Smoking, with Jetted Tub

One King Bed, Non-Smoking, with Jetted Tub

  • 23 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Two Double Beds, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Two Double Beds, Non-Smoking

  • 23 sq m
  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior

Comfort Suites Twinsburg

Pool
Breakfast included
Pet-friendly
Parking included
3.9 out of 5, Good, (684)
The price is €105
for 1 night
includes taxes & fees
9 Jan - 10 Jan
Comfort Suites Twinsburg

About this property

Hilton Garden Inn Cleveland/Twinsburg

Hotel in Twinsburg with a fitness center and a 24-hour front desk
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Hilton Garden Inn Cleveland/Twinsburg offers 142 accommodations with MP3 docking stations and safes. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Cleveland/Twinsburg. During your stay, you'll be close to MGM Northfield Park. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy seafood while dining at Blue Canyon Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • 12 minutes by car from MGM Northfield Park and 13 minutes from Cuyahoga Valley National Park
  • Cats and dogs welcome for a fee
Hilton Garden Inn Cleveland/Twinsburg offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. The business-friendly Hilton Garden Inn Cleveland/Twinsburg also features laundry facilities, dry cleaning/laundry services, and a convenience store. Self parking is free.

This 3-star Twinsburg hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Blue Canyon Kitchen - This restaurant specializes in seafood and serves dinner only.
Garden Bar and Grille - This restaurant specializes in American cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: USD 12.95 for adults and USD 7.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Blue Canyon Kitchen
  • Garden Bar and Grille

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12.95 for adults and USD 7.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 5:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Cleveland/Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Hotel
Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Ohio
Hilton Garden Inn Twinsburg
Hilton Twinsburg
Twinsburg Hilton
Hilton Cleveland Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Hotel
Hilton Garden Inn Cleveland/Twinsburg Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg

Hilton Garden Inn Cleveland/Twinsburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 395 out of 672 reviews" "
Rating 8 - Good. 193 out of 672 reviews" "
Rating 6 - Okay. 51 out of 672 reviews" "
Rating 4 - Poor. 21 out of 672 reviews" "
Rating 2 - Terrible. 12 out of 672 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying at this hotel. Lots of amenities, it’s quiet, I can walk to the restaurants, it’s close to the highway and my corporate office.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ben

Stayed 1 night in Aug 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service
The drain in the shower didn't drain very well. How gross. Whitish spots on the desk chair and comfortable chair... More sugar for coffee! Where is the Bible? No information on food or shopping in the area.
Stayed 1 night in Sep 2024

10/10 Excellent

Georgette

Stayed 2 nights in Jun 2024

6/10 Okay

Melissa

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Had to switch rooms twice because of cleanliness issues. Third still had an issue but was treated like a pest after already switching twice so didn’t bother. Breakfast was great, wonderful staff member on the floor and friendly chef. Cleanliness not up to par for a HGI.
Stayed 1 night in Jun 2024

6/10 Okay

Darrolle

Travelled with family
Liked: Staff & service
Stayed 4 nights in Aug 2024

4/10 Poor

Ethan

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
The room was disgusting behind the furniture. Overpriced at 250$ for the experience
Stayed 1 night in Aug 2024

10/10 Excellent

Carolyn M, Dallas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay. Nice restaurants in walking distance. Staff is always pleasant
Stayed 3 nights in Aug 2024

10/10 Excellent

Julie

Stayed 1 night in Aug 2024

10/10 Excellent

Lashunda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
It was very pleasant to stay there for the twin festival. I love the complimentary breakfast
Stayed 3 nights in Aug 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, good hotel, great staff
Stayed 5 nights in Jul 2024

10/10 Excellent

Peggy

Stayed 2 nights in Aug 2024

10/10 Excellent

Janet

Stayed 2 nights in Aug 2024

10/10 Excellent

LUIS

Stayed 2 nights in Aug 2024

6/10 Okay

Judith

Liked: Cleanliness, staff & service
Shocked at the quality of the pillows at this Hilton. They ALL need to be replaces years ago. Usually love Hiltons. Not this one
Stayed 2 nights in Jul 2024

8/10 Good

justin

Stayed 2 nights in Apr 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Great staff
Stayed 1 night in Jul 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Clean rooms. Close to highways and restaurants/shopping.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Staff & service
Room 101 was noisy with pool equipment running nonstop or whatever it was. We did not ask for a room change as we were only there for 2 nights. We asked for room cleaning at checkin and it was never performed. Surprised to know breakfast was not included and was extra even though we are HH members, just not Gold. Not very Uber friendly area as it takes 20-60 mins to get one there. Not a hotel issue just an fyi.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was friendly and helpful. Room was clean and tidy. Bed could've been a little more comfortable. Disappointed the pool wasn't heated and that the hottub was cemented over.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Great for groups to gather in lobby or outside on patio. The convenience center was helpful
Stayed 2 nights in Jul 2024

4/10 Poor

Laura

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
None of the lights in our room turned on. The wallpaper in the bathroom was spattered with something brown. The rooms were not ready when we arrived, which was after the check in time.
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was efficient
Stayed 2 nights in Jul 2024

4/10 Poor

Lu Ann

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor food limited housekeeping & out of date,
This location is very outdated. We are a Hilton members and the room was next to housekeeper room hearing noises as early as 5 am. The breakfast I paid for with the room in advance for two days. Two servers and was forced to eat buffet, not very good. Or we had to wait for 8 people ahead of to order breakfast at 9 am. Did not use after paying for it Sunday, because it was not good and most things empty. We were woken the 2nd day early so we checked out. The worst part of the stay, no housekeeping for towels or emptying the trash. Would not recommend and way way overpriced.
Stayed 2 nights in Jul 2024

8/10 Good

Harry

Disappointed the Pool was out of order. Breakfast buffet was nice but over priced.
Stayed 2 nights in Jul 2024