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Santa Marina Hotel

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Photo gallery for Santa Marina Hotel

Front of property – evening/night
Breakfast, lunch and dinner served
Reception
1 bedroom, in-room safe, blackout curtains, soundproofing
Bar (on property)

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • All-inclusive
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Free WiFi

Explore the area

Map
Kapetanaki, 4 4, Agios Nikolaos, Crete, 72100
  • Lake Voulismeni
    ‪5 min walk‬
  • Port of Agios Nikolaos
    ‪9 min walk‬
  • Agios Nikolaos Archaeological Museum
    ‪15 min walk‬
  • Sitia (JSH)
    ‪72 min drive‬

Room options

View all photos for Junior Suite

1 bedroom, in-room safe, blackout curtains, soundproofing

Junior Suite

  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Classic Double or Twin Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Classic Double or Twin Room

  • 22.00 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Family Room

  • 26.00 sq m
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Deluxe Double or Twin Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Double or Twin Room

  • 22.00 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double or Twin Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Superior Double or Twin Room

  • 22.00 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Double or Twin Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Standard Double or Twin Room

  • 20.00 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Duplex

1 bedroom, in-room safe, blackout curtains, soundproofing

Classic Duplex

  • 35.00 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Single Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

About this property

Santa Marina Hotel

Hotel in Agios Nikolaos with a 24-hour front desk and a coffee shop
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Other amenities include a coffee shop/cafe, WiFi in public areas, and coffee/tea in a common area.
Santa Marina Hotel offers 130 accommodations with safes and hair dryers. Rooms open to balconies. 24-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily. Renovation of all guestrooms was completed in February 2020.

Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Santa Marina Hotel, you're just a quick walk from Ámmos. Enjoy features like an outdoor pool, a restaurant, and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • WiFi in some public areas for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Steps from Ámmos and 5 minutes by foot from Lake Voulismeni
  • Airport shuttle service available for a fee
Some rates at Santa Marina Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a library, and a terrace are also featured at Santa Marina Hotel. A complete renovation of Santa Marina Hotel was completed in February 2020.

Smoking is allowed in designated areas at this Agios Nikolaos hotel.

Main restaurant - This buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

All-inclusive details

All-inclusive room rates at Santa Marina Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Greek, Russian, Serbian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and public transport

  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Main restaurant

Things to do

  • Outdoor pool

Family friendly

  • Babysitting services
  • Outdoor pool
  • Fridge
  • Separate living room
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • Designated smoking areas
  • Renovated entire property – February 2020
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 24-inch flat-screen TV
  • Satellite channels

Food and drink

  • Fridge

More

  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between October 31 and April 09.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 75.00 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Santa Marina Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Santa Marina Agios Nikolaos
Santa Marina Hotel Agios Nikolaos
Santa Marina Hotel Hotel
Santa Marina Hotel Agios Nikolaos
Santa Marina Hotel Hotel Agios Nikolaos

Santa Marina Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 1 out of 20 reviews
Rating 8 - Good. 8 out of 20 reviews
Rating 6 - Okay. 7 out of 20 reviews
Rating 4 - Poor. 3 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Debra

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019

6/10 Okay

Gal, Cape Town

Liked: Staff & service
Basic but worth the money
This more or less matched the return for the amount paid for. 3 star experience at best. It did the trick, but wasn't an exceptionally pleasing experience.
Stayed 4 nights in Aug 2017

4/10 Poor

Natalia, Russia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to the beach, down town
in the room is not available Hairdryer, telephone, housekeeping service clean room not every day, Manager explanations: not enough staff, soap shampoo gel in one bottle, which is empty.

2/10 Terrible

Lydia Toth, cobourg, ontario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
we did not stay at this hotel you need to know. When we arrived we were told they did not have a room for us and sent us to the el Greco hotel instead, manager of the santa marina was very argumentative and unprofessional and also argued with another couple from Australia, you should stop dealing with this hotel, you will have many unsatisfied customers, the el Greco hotel was good by the way

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goede kamer, goed ontbijt, centraal gelegen in het centrum van de stad, strand vlak nabij. Goede prijs-kwaliteitsverhouding.
Stayed 10 nights in Sep 2019

8/10 Good

THEVENIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Hôtel tout proche de la marina et de la plage. Ne stationnez pas votre véhicule au parking payant en bas de l'hôtel, parking sur un terrain vague à quelques minutes. Buffet copieux pour le dîner comme pour le petit-déjeuner. Piscine très peu utilisée.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Hotel pas mal mais ressemble assez à une usine touristique.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Buona la posizione, gentile il personale. Camera piccola, la colazione era molto abbondante ma non mi é sembrata di buona qualità.
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Service of the staff in this hotel was not so good at all. They also denied to offer free breakfast even though it was included in the room rate (later this was compensated by hotels.com. Excellent reclamation management from hotels.com!). Rooms were also very noisy due to construction work in the city center. Safe in the room cost 2 euro extra per day. Air condition was not very good. We also had to complain to get separate beds instead of one double even though this was also promised already in the reservation. On the other hand location of the hotel was excellent. Also free wifi connection worked really well for basic surfing (e-mails, news etc).

4/10 Poor

Verified traveller

Disliked: Staff & service
hôtel très impersonnel, manque de convivialité
Le petit déjeuner ressemble au parcours du combattant : beaucoup trop de monde.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Δυσάρεστη διαμονη σε παλαιότερο κτίριο παραδίπλα
Καλή τοποθεσία. Μέτριο πρωινό Μας έδωσαν δωματιο διαφορετικό απο ο, τι έγραφε στην κράτηση, σε παρακείμενο κτίριο παλαιότερο. Πολύς θόρυβος απο το δρόμο αν και είχα ζητήσει ήσυχο δωματιο στην κράτηση. Μούχλα στο δωματιο. Στενό παλιό μπάνιο.

8/10 Good

EKATERINA

Liked: Staff & service, room comfort
Неплохой вариант для отдыха в чудесном городе
Проживали в этом отеле в сентябре 2015 г. с мужем в двухместном стандартом номере. Из плюсом: удачное расположение отеля, приличный завтрак (бронировали отель по системе BB, если любите All,то он так же представлен). Из минусов: плохая, хоть и регулярная уборка номеров, старая ржавая сантехника. Общее впечатление: если вы непритязательный турист, который хочет сэкономить на отеле, как мы, то вполне приемлемый вариант по соотношению цены и качества.

10/10 Excellent

kostas, aigio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
an ke stin arhi mas taleporisane logo tou oti mou ipane oti den exi ginei i kratisi ola meta itan telia poli plousio proino

6/10 Okay

Sofia

Liked: Cleanliness, staff & service

8/10 Good

Hans, SÄFFLE

Liked: Cleanliness, property conditions & facilities
Prisvärt
All Inclusive gjorde att det blev tyst väldigt sent. Staden är liten och pitoresk. Det tar inte så lång tid att undersöka allt i staden

8/10 Good

Erling Pedersen, Kvinnherad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beliggenhet
Bra.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Très bon accueil, bel hôtel très propre
Pas loin de la mer, en plein coeur de la ville très animée et pourtant très calme. Privilégiez les chambres donnant sur le patio pour éviter les bruits de la rue. Le personnel accueillant, souriant et toujours à l'écoute des clients. Nous avons passé un agréable séjour et nous sommes régalés du buffet plus que garni du petit déjeuner !!! En bref, que de bonnes choses à dire pour cet endroit chaleureux et douillet.

6/10 Okay

FRANCHI, Ardeche, FRANCE

Disliked: Cleanliness, staff & service, property conditions & facilities
Bel emplacement mais dans les travaux
Bonnes, c'était le début de saison, tout s'organise. Beau temps et gens charmants. La piscine ne fonctionnait pas et l'accueil a été limite. On nous a donne une chambre pas faite avec literie éventrée. On nous a change de chambre. Bon petit déjeuner, tres copieux.

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