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TUI SUNEO Kenzi Europa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TUI SUNEO Kenzi Europa

2 outdoor pools, free pool cabanas, pool umbrellas
Bar (on property)
Bar (on property)
Aerial view
Bar (on property)

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Pool
  • Spa

Explore the area

Map
Boulevard 20 Aout B P 808, Agadir, 80000
  • Vallee de Oiseaux
    1 min walk
  • Agadir Beach
    4 min walk
  • Shems Casino
    7 min walk
  • Agadir (AGA-Al Massira)
    39 min drive

Room options

View all photos for Standard Double or Twin Room

Premium bedding, minibar, desk, soundproofing

Standard Double or Twin Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Premium bedding, minibar, desk, soundproofing

Standard Single Room

  • 24 sq m
  • Sleeps 1
  • 1 Twin Bed

Double/Twin (2Ad+1Ch)

  • Sleeps 3

Single Room

  • Sleeps 1

Double/Twin

  • Sleeps 2

Double/Twin With Balcony (2Ad)

  • Sleeps 2

Single With Balcony

  • Sleeps 1

Double/Twin (3Ad)

  • Sleeps 3

Similar properties

Pool

AGADIR BEACH CLUB HOTEL

On private beach
Pool
Hot tub
Breakfast included
3.8 out of 5, Good, (604)
The price is €208
for 1 night
includes taxes & fees
1 Jan - 2 Jan
AGADIR BEACH CLUB HOTEL

About this property

TUI SUNEO Kenzi Europa

Elegant beach hotel and 2 outdoor pools
Catch some rays on TUI SUNEO Kenzi Europa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
TUI SUNEO Kenzi Europa offers 236 accommodations with minibars and hair dryers. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathtubs with deep soaking bathtubs and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor tennis courts, a health club, and a complimentary water park with waterslides are featured at the hotel. 2 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kenzi Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. Guests under 18 years old are not allowed in the spa.
Our customers tell us they can't get enough of the helpful staff at TUI SUNEO Kenzi Europa. During your stay, you'll be connected to a shopping center, and just a quick walk from Agadir Beach. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine with garden views at The Valentino, one of the property's 2 restaurants
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with body wraps, hydrotherapy, or body treatments at Kenzi Spa
  • Services include free babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
  • Just a 4-minute walk from Agadir Beach and a 4-minute drive from Agadir Marina
Some rates at TUI SUNEO Kenzi Europa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Unwind on the private sand beach, located just 100 meters away. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At TUI SUNEO Kenzi Europa you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Agadir hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
The Valentino - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine.
Moroccan - Overlooking the garden, this restaurant serves lunch and dinner.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at TUI SUNEO Kenzi Europa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and beverages included
24-hour room service

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer

Lessons/classes/games

Aerobics
Cooking
Dancing
Language

Entertainment

Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Valentino
  • Moroccan

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 2 hot tubs
  • Arcade/games room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free water park access
  • Full-service spa
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's books
  • Children's club
  • Children's games
  • Children's pool
  • Free babysitting
  • Free cots/infant beds
  • Free water park access
  • Laundry facilities
  • Playground
  • Pool toys
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Pushchair
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (732 square feet of space)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bath
  • Bidet
  • Deep-soaking bath
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • In-room massage
  • Phone
  • Safe (surcharge)
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at TUI SUNEO Kenzi Europa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 2.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Europa Kenzi
Kenzi Europa
Kenzi Europa Agadir
Kenzi Europa Hotel
Kenzi Europa Hotel Agadir
Kenzi Europa
TUI SUNEO Kenzi Europa Hotel
TUI SUNEO Kenzi Europa Agadir
TUI SUNEO Kenzi Europa Hotel Agadir

TUI SUNEO Kenzi Europa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 153 out of 554 reviews" "
Rating 8 - Good. 246 out of 554 reviews" "
Rating 6 - Okay. 91 out of 554 reviews" "
Rating 4 - Poor. 46 out of 554 reviews" "
Rating 2 - Terrible. 18 out of 554 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Yassine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Idk where to start I came from the united states to spend few days (honey moon) at this property let me tell you the pictures advertised on Expedia are misleading. They advertise 4 stars but I wouldn’t give it a single star. The food was terrible! My wife was vomiting with bad stomach pain the whole night be aware don’t eat there !! Pasta is over cooked the fish is dry the Moroccan tagin have only vegetables no meat ! The salad bar has horrible un-tasty flavors ! And the soup tastes like concrete! ! I worked over 20 years in the hospitality industry in the US and never seen something disgusting like this ! The only ONE thing about this hotel is well located other than that PLEASE DON’T WASTE YOUR MONEY!!!
Stayed 1 night in Jun 2024

8/10 Good

Nassreddine

Stayed 6 nights in Nov 2023

4/10 Poor

Yahya A

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Rooms not as expected
Stayed 1 night in Nov 2023

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible experience! Thank you so much for everyone! So friendly and nice staff! I really liked the events during the week. It’s good for young and old generation in the same time. Had a lovely time.
Stayed 4 nights in Nov 2023

8/10 Good

Bernard

Stayed 6 nights in Oct 2023

6/10 Okay

Jan-Olof

Stayed 7 nights in Oct 2023

8/10 Good

Sinead

Stayed 2 nights in Sep 2023

8/10 Good

Sarah

Stayed 6 nights in Oct 2023

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only hotel i have ever come back to. Excellent location Excellent staff Excellent animation team It felt like a big family Everything was in one place , unlike other hotels where everything is a long walk to get to. Beautiful gardens and walking areas to get away from things My din loved the water slides Once again THANK YOU
Stayed 7 nights in Oct 2023

10/10 Excellent

Abdelwahab

Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had major concerns here
I rarely give a poor review but I had some concerns about this property. I stayed for one night. Pros: they were very accommodating for early check in which I appreciated very much. Close to beach. Cons: moldy room (strong odor, tried to keep door open whole time but it was hot), dirty floor (soles of my feet were black), bathroom felt dirty, AC didn’t work, safe was broken. Three different times people walked into my room with their staff key cards without knocking (I have no idea why; one time I was fresh out of the shower). Kicked out of fitness area before closing hour. Gentleman who was greeting at door was very rude, threw my backpack next to ATM when I inquired about luggage storage, gave me attitude when I said I didn’t want breakfast, blocked me from leaving at end accusing me of not paying tax which I had paid earlier at checkout with front desk. I’ve stayed in all sorts of hostels etc. and often overlook little annoyances, but for many reasons I was not comfortable here. In addition this is a very touristy all inclusive French party vibe, so be prepared for noise.
Stayed 1 night in Oct 2023

8/10 Good

Mohammed

Stayed 3 nights in Oct 2023

6/10 Okay

Evie

Liked: Amenities
Disliked: Staff & service
The wifi is really poor, a couple of the waiters had a rude and abrupt attitude towards us, the food had flies around it in the dining room and the food was very samey. The pool area is pretty and the cleaning and reception staff were fairly nice, room was large and was fairly well maintained.

4/10 Poor

Sabah

Stayed 2 nights in Sep 2023

4/10 Poor

Mahmoud

Stayed 2 nights in Sep 2023

6/10 Okay

El

Stayed 1 night in Jun 2023

8/10 Good

Jacques

Stayed 4 nights in Jun 2023

8/10 Good

Helle

Stayed 7 nights in Jun 2023

8/10 Good

Soraya

Stayed 7 nights in Jun 2023

8/10 Good

Ogun

Travelled with family
Liked: Staff & service, property conditions & facilities
It wasnt very clean
Stayed 6 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay Stay Again June 2023
May 2023 - June 2023 We Just stayed 5 days at Kenzi Europa Hotel, Agadir. Wonderful Stay at Great Hotel. Me and my husband just returned from Agadir, we came on Wednesday 31st May and left on Sunday 4th June. Our room was on the 7th floor and the view was amazing from our balcony, we could see the ocean. The hotel is very close to the beach, a few minutes away, you also get to sit in the Hotel roped off section on the beach on loungers. The room was very clean and housekeeping came every day to clean. The Breakfast is amazing in the morning, lots of variety. The Dinner is also very good again lots of variety. We did get charged for drinks at dinner because we were half-board but that was okay. The staff were very friendly and helpful, Muhammed Achraf was very helpful to us. Every time we had a problem or a query the front desk helped us. Hope to go again will family next week.
Stayed 5 nights in May 2023

8/10 Good

Anaïs

Stayed 6 nights in May 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It is nicely located hotel and has really nice breakfasts. That would be it about positives. They have an older staff member that twice tried to cheat us on money, the key to the room worked 50% of times, toilet was very badly washed, dinners were very poor (and meat not good at all, probably old), water in pools - cold. Somehow disappointed.
Stayed 6 nights in May 2023

6/10 Okay

Shanoor

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Average stay
The hotel is okay for what you pay everything is near by. They don’t have a functioning iron or an iron board. Some of the staff are rude and say stuff to fob you off. The slightly big guy in the blue jacket was rude cos I said we paid this much money for rooms and you don’t have a working iron bow was I meant to wear my clothes which weee creased. Mainly that employee who was rude maybe is the manager.
Stayed 7 nights in May 2023

6/10 Okay

Kenneth

Stayed 7 nights in Apr 2023