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"For me this is an 8 out of 10 hotel. For the price its a great hotel, we liked the room, the swimming pool and slides, breakfast - especially the ver ... " More
10 Feb 2020 by M.C MAHFOUD FILALI
Dear Guest, First of all we are really sorry to learn that your stay in Kenzi Europa was not up to your expectations. Regarding your remarks: - All our rooms have a private balcony overlooking the pool or the sea. - The rooms are equipped by good furniture (including fridge and bin), daily cleaned and we provide all the amenities (towels, soap, shampoo…), also we don’t hesitate to give our guest the best room according to our availability. - Regarding the coffee and tea in the room, we inform you that we do have a room service (extra charged) providing to our guests drinks and foods and this service is available 24/24H. Sincerely,
22 Apr 2019 by M.C MAHFOUD FILALI Directeur Général
Dear Ross, Thank you for taking the time to share this lovely review with us. We are delighted to hear that you received such wonderful service while with us and glad to found that you enjoyed your stay among us. Your full satisfactions enchant us and we will be honored to welcome you again for your next stay in Agadir with the same quality of our services. Best regards,
27 Mar 2019 by M.C MAHFOUD FILALI Directeur Général
Dear Guest, First of all, we would like to thank you for choosing our hotel Kenzi Europa for your holiday in Agadir. Concerning the breakfast we offer a very rich and varied breakfast which can meet the different choices and tastes of our customers. We hope to welcome you again in order to provide you our best services. Best regards
17 Jan 2024 by M.C MAHFOUD FILALI Directeur Général de l’hôtel Ke
Dear Guest,Thank you for choosing our hotel for your recent stay and thank you once for your score.We will be honored to receive you one more time among us.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa
1 Jun 2023 by M.C MAHFOUD FILALI General Manager
Dear Guest,Thank you for choosing our hotel for your recent stay and thank you once for your score.We will be honored to receive you one more time among us.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa
28 Oct 2022 by M.C MAHFOUD FILALI General Manager
Cher Karim, Nous vous remercions d’avoir choisi Kenzi Europa, et nous sommes heureux de d’apprendre que vous avez passé un excellent séjour parmi nous. Vos encouragements nous motivent de plus en plus afin de fournir nos meilleures prestations. Dans l’attente de vous revoir de nouveau au Kenzi Europa lors de votre prochain séjour, veuillez accepter Monsieur nos meilleures salutations. Cordialement
9 Aug 2022 by M.C MAHFOUD FILALI General Manager
Dear Christopher, First of all, we would like to thank you for choosing our hotel for your stay and are sorry to learn that you didn't appreciate your stay among us. We wished to receive all your remarks during your stay in order to do the necessary. Best regards,
18 Nov 2019 by M.C MAHFOUD FILALI General Manager
Dear Guest, We are very grateful for all your good and encouraging comment. It is a pleasure to learn that you thoroughly enjoyed your vacation with us and we are happy that you appreciate many aspects of your stay. Concerning your remark, we asuure you that we do our best to maintain the quality of our equipments. We certainly look forward to welcoming you back to Kenzi Europa very soon. Kindest regards,
28 Jun 2019 by M.C MAHFOUD FILALI Directeur Général
Dear Guest, Thank you for choosing our hotel for your stay and thank you once for your score. We will be more than happy to welcome you again for your next visit. Warmest regards,
All-inclusive room rates at TUI SUNEO Kenzi Europa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Land activities
Entertainment
Not included
Some rates at TUI SUNEO Kenzi Europa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Unwind on the private sandy beach, located just 100 metres away. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At TUI SUNEO Kenzi Europa, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach hotel also offers a complimentary water park, a complimentary children's club and a children's pool. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Agadir hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces) , Offsite parking reservations required
TUI SUNEO Kenzi Europa offers 236 accommodations with minibars and a hairdryer. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a bath with a deep soaking bath and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
The Valentino – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine.
Moroccan – Overlooking the garden, this restaurant serves lunch and dinner.
24-hour room service is available.
2 outdoor tennis courts, a health club and a complimentary water park with waterslides are featured at the hotel. 2 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a sauna and a 24-hour fitness centre.
Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Kenzi Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after noon, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Barclaycard and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
