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Hotel Santa Tecla Palace

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santa Tecla Palace

Outdoor pool
Aerial view
Hallway
Balcony view
Hallway

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Laundry

Explore the area

Map
Via Balestrate, 100, Santa Tecla, Acireale, CT, 95024
  • Timpa Natural Reserve
    3 min walk
  • Acireale Cathedral
    5 min drive
  • Piazza del Duomo
    5 min drive
  • Catania (CTA-Fontanarossa)
    55 min drive

Room options

View all photos for Grand Double Room (Deluxe)

Minibar, in-room safe, desk, soundproofing

Grand Double Room (Deluxe)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double Room, 1 Double or 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Classic Double Room, 1 Double or 2 Single Beds

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Balcony view

Suite

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double or 2 Single Beds, Sea View

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room, 1 Double or 2 Single Beds, Sea View

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room, 1 Double or 2 Single Beds, Sea View

Minibar, in-room safe, desk, soundproofing

Classic Double Room, 1 Double or 2 Single Beds, Sea View

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Santa Tecla Palace

Hotel in Acireale with 4 restaurants and a rooftop terrace
Along with 4 restaurants, this hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Santa Tecla Palace offers 173 air-conditioned accommodations with minibars and safes. Televisions come with pay movies.

Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Hotel Santa Tecla Palace, you're just a quick walk from Timpa Natural Reserve. Features include free WiFi in public areas and free self parking, plus 4 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine while dining at La Rada
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Timpa Natural Reserve and 3 minutes by foot from Ionian Sea
  • Airport and local-area shuttle service available for a fee
There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. An outdoor pool, a rooftop terrace, and spa services are also featured at the business-friendly Hotel Santa Tecla Palace. Self parking is free.
For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:30 AM.
La Rada - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Il Pontile - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Il Giardino - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Il Moresco - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–9:30 AM: EUR 15 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • La Rada
  • Il Pontile
  • Il Giardino
  • Il Moresco

Things to do

  • Billiards/pool table
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Air conditioning
  • Cots/infant beds (surcharge)

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • Films for purchase
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per day.
  • Cribs (infant beds) are available for EUR 15.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 15 per person
  • Crib (infant bed) fee: EUR 15.00 per night
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Tecla Palace Acireale
Hotel Santa Tecla Palace
Santa Tecla Palace Acireale
Santa Tecla Palace
Santa Tecla Palace Hotel
Hotel Santa Tecla Palace Hotel
Hotel Santa Tecla Palace Acireale
Hotel Santa Tecla Palace Hotel Acireale

Hotel Santa Tecla Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 109 out of 247 reviews" "
Rating 8 - Good. 89 out of 247 reviews" "
Rating 6 - Okay. 32 out of 247 reviews" "
Rating 4 - Poor. 7 out of 247 reviews" "
Rating 2 - Terrible. 10 out of 247 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Meileen

Travelled with family
Liked: Cleanliness, staff & service, amenities
muy buenas atenciones
Stayed 1 night in Aug 2024

8/10 Good

Antti

Travelled with partner
Liked: Staff & service
Nice breakfast with spectacular views. Big swimming pool is complemented by access to the sea. In the weekend the pool gets crowded and loud. Good options for dining within walking disctance
Stayed 7 nights in Jul 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Santa Tecla Acireale- Looks nice but is a letdown!
Cons: Not centrally located. No ameneties in the area. Quite a drive from catania....; Expensive; Hidden charges- they charge for everyting including plain water; Basic service and decor. Hotel needs a good upgrade; No access to beach! Pool closes at 1900!; Pros: Good parking area; Free wifi. Definately wouldn't recommend.
Stayed 4 nights in Jul 2024

6/10 Okay

Hayden

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Tidy, afordable, but little to do near the property. No gym, No irons in rooms and limited ammenities.
Stayed 2 nights in Jul 2024

10/10 Excellent

richard

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful hotels I have stayed in for a long time. Very clean and a extremely helpful staff
Stayed 3 nights in Jun 2024

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, room comfort
Good Sea front Hotel
The hotel is sourrunded by a natural reserve. The settings are stunning. The hotel communal areas are beautiful and well cared for. The rooms are somewhat dated but still very good. choose a seaview room if you can. Staff was very friendly. Huge swimming pool. Access to the sea via a gangway, just hidillic. Lot's of fun!
Stayed 4 nights in Aug 2023

8/10 Good

Martina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice enough hotel, but surrounding area not sonice
Hotel was lovely... pool area was fab with plenty of sunbeds for everyone. Plenty of free car parking. Restaurants were good but they lacked air con as did main hotel areas. Eating outside in 38degrees at night wasnt pleasant.
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Do yourself a huge favour and use this hotel for numerous day trip. Then relaxin the ocean front restaurant of an evening. Excellent staff and food
Stayed 3 nights in Jul 2023

8/10 Good

Sebastiano

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location by the sea
Stayed 1 night in Jun 2023

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff went out of there way for our late arrival, even told the kitchen to stay open so we could dine in the outside restaurant. Property is well maintained, clean and updated. Great place for the price and only 45 minutes to Mt Etna. Wish we could have stayed longer. Only negative was mattress was very hard, I like a firm mattress but not solid.
Stayed 1 night in Jun 2023

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay we always remember. Especially the sea was beautiful and perfect to relax.
Stayed 3 nights in Aug 2022

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with stunning views
We stayed here for two days and had a wonderful time. The views were incredible..the photos online do not do it justice! All personnel were kind and very accommodating. Room was clean and just the right size. Will definitely be booking again the next time we’re in Sicily.
Stayed 2 nights in Aug 2022

10/10 Excellent

Ragnar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ragnar
Nice hotel with good atmosphere. Close to Catania and many interesting places. There swimming pool is excellent
Stayed 3 nights in Jun 2022

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Disappointing, outdated. Not 4 star.
Disappointing, infested with little bugs flying in the room. Bathroom much to be desired, old and barely any water pressure from the showerhead. We were given a room in the old part of the building in spite of having several rooms available in the renovated wing. Service is certainly not with a smile.
Stayed 2 nights in Jun 2022

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for relax
Amazing location with great swimming pool. Very good breakfast including brioche with granita. Very good room with nice balcony. The only small negative point was a bit thin walls as you can hear the people from the room above is you.
Stayed 1 night in Aug 2020

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Very good food in restaurant.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

6/10 Okay

Sandra

Stayed 1 night in Sep 2019

10/10 Excellent

Justyna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
The situation of the hotel was excellent. The overall look of the lobby was beautiful. The pool was very clean and the pool attendants were helpful and friendly. Claudio the bellboy was really attentive and courteous. One of the reception staff was rude when challenged about the condition of the rooms. The electrician was incredibly rude. The bathroom in the room we booked had black mould in the bath and we were told that it was the silica. The room also smelled musty. The alarm cord was filthy. We asked the bathroom to be cleaned...but it was not done to the standard we expect of a 4 star hotel. We saw 4 other rooms...one had a bathroom in the same state and two others had no working aircon. When we informed front desk, he told us that he is the one who works in the hotel therefore he is the one who knows and asked us "whether we were the master of the hotel ? We eventually picked up the last available room with a clean bathroom but the paint was peeling of the ceiling. we were told it would be sorted but it was not done.
Stayed 8 nights in Jul 2019

8/10 Good

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for relaxation
It’s a nice hotel for relaxation. Weak wifi in our room. Food in the restaurant is great. Bfast was ok.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel for exploring east and south Sicily with a comfortable room, parking facilities and great local restaurants
Stayed 2 nights in Oct 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day stoppivet
The hotel was very nice, clean and friendly. The opportunity to swim in the sea, via steps also nice. Take a snorkel for a great experience. So in summary a beautiful place to relax. The area is a bit quiet, but a maybe 5 restaurants in 20 minute walking radius.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Santa Tecla Palace
The hotel has an impressive location with a wonderful outside pool area and access to the sea via stairs falling directly into the sea (overseen by lifeguard). Rooms are a bit tired but perfectly functional considering the time you would spend in them (mini fridge and safe). Free parking and excellent free wifi. The outdoor pool and multiple sun deck areas flows into the multiple restaurants/bars making the most of the sea view. Easy walk into town if you want to try the local restaurants specialising in fresh fish. Reception were happy to let me continue to ise services post checkout and offered to extend my checkout time.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with excellent staff but the Manageress was extremely rude and hostile! The room they originally allocated us was ridiculously small so we upgraded to a suite.......at double the price. She begrudged giving us a small discount due to inconvenience - her attitude was most unfortunate and unprofessional.
Stayed 1 night in May 2018