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El Tropicano

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Tropicano

2 outdoor pools
Front of property
Standard Room, 2 Double Beds | Room amenity
Garden
Restaurant

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Costera Miguel Aleman 20, Fracc. Costa Azul, Acapulco, GRO, 39850
  • El Rollo Acapulco
    8 min walk
  • Icacos Beach
    8 min walk
  • Crudo y Cursi Acapulco
    1 min walk
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    25 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

El Tropicano

Hotel connected to a shopping center in Costera Acapulco with 2 outdoor swimming pools
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a 24-hour front desk. Additionally, tour/ticket assistance, a garden, and a porter/bellhop are onsite.
El Tropicano offers 106 accommodations with air conditioning. Rooms open to balconies. Bathrooms include showers. A nightly turndown service is provided and housekeeping is offered daily.
2 outdoor swimming pools are on site.
With your stay at El Tropicano, you're connected to a shopping center and just a quick walk from Naval History Museum. Features include 2 outdoor pools, a restaurant, and breakfast (surcharge).
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include tour or ticket assistance and a porter
  • Steps from Naval History Museum and 5 minutes by foot from Casa de la Cultura
There's a restaurant on site. El Tropicano offers its guests 2 outdoor swimming pools. A terrace, tour/ticket assistance, and a garden are also featured at El Tropicano.

This 3-star Acapulco hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to noon.
El Tropicano has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–noon: MXN 199.00 for adults and MXN 105.00 for children
  • 1 restaurant
  • Room service available

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Private bathroom
  • Shower
  • Towels

More

  • Connecting rooms available
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Tropicano

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 199.00 for adults and MXN 105.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

El Tropicano
El Tropicano Acapulco
El Tropicano Hotel
El Tropicano Hotel Acapulco
Acapulco El Tropicano Hotel
El Tropicano Hotel Acapulco
El Tropicano Acapulco Hotel Acapulco
El Tropicano Hotel
El Tropicano Acapulco
El Tropicano Hotel Acapulco

El Tropicano Reviews

Reviews

6.6
Rating 10 - Excellent. 47 out of 231 reviews" "
Rating 8 - Good. 65 out of 231 reviews" "
Rating 6 - Okay. 59 out of 231 reviews" "
Rating 4 - Poor. 28 out of 231 reviews" "
Rating 2 - Terrible. 32 out of 231 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal con mala actitud. Hotel mal mantenido.
La mujer joven en la recepción era increíblemente poco profesional y adversarial, sin ninguna buena razón. Encienden la unidad de aire acondicionado vieja y mal mantenida con un control remoto y luego llevan el control remoto a la oficina, dejar a los huéspedes sin forma de controlar la temperatura en la habitación. Si tiene la opción de elegir otro hotel donde el personal tenga una actitud normal y hospitalaria hacia los huéspedes, hágase un favor y elija el otro hotel. Este cliente se ha alojado en miles de hoteles en diferentes países y nunca ha visto que el personal del hotel tenga una actitud tan poco profesional e inhóspita hacia los clientes que pagan. Esta revisión es publicada por alguien que es completamente razonable y lógico. La vida y los hoteles no son perfectos, pero ninguna persona razonable querría quedarse en un hotel con un personal con tan mal comportamiento. Elija cualquier otro hotel si hay uno disponible.
Stayed 2 nights in Dec 2023

8/10 Good

Desiree

Liked: Staff & service
Staff was great. The property is a bit run down and the pool was not very clean but a lot of people were swimming in it. The price was really great for 5 nights and we were happy with our choice in the end.
Stayed 5 nights in May 2023

10/10 Excellent

Jose

Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was cheap and the pool were clean and very cool. Also, everything was close by such as grocery stores and restaurants. I highly recommend this hotel for those who are in a budget or simply want to save some money and have a great time.
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was not work it for the price we pay. The service was really bad. Room was so old and bathroom sink have mold. All over. Really bad experience. We try to go out as much we could as room was very unpleasant picture were not what it shows. misleading
Stayed 5 nights in Dec 2019

8/10 Good

Kaley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Beautiful. The best. Nothing to say. It was ok. Nice and clean.

6/10 Okay

anette, chicsgo

Liked: Staff & service
Rooms are clean, close to beach, transportation. Staff was friendly ,

8/10 Good

Pete, Chicago

Liked: Cleanliness, staff & service
Friendly staff
The staff was very friendly and personable. They helped with any questions even though they didn't speak great English and I didn't speak great Spanish.

6/10 Okay

Ronald, Ohio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
cheap traveler
good budget hotel don't expect much and you will be happy, very hard beds, good hot water and a/c very cold but the location is what your really paying for, everything is in walking distance for everything else use the air condition bus to go up and down the main tourist strip

6/10 Okay

ronald, toledo, ohio

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
cheap traveler
good basic budget hotel, hard beds, good location everything you need is in walking distance

6/10 Okay

ronald, toledo, ohio

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
budget vacation
good basic hotel, a/c freezing cold, hot showers and hard beds, everything is in walking distance from here or short bus ride for 7 peso

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

TPieters, London, Canada

Liked: Cleanliness, staff & service, room comfort
Not a luxury hotel but we really enjoyed our stay
I had stayed in this hotel 28 years ago and it was decent then. I worried that it would be a dump. But we were pleasantly surprised by how clean the rooms and pool were (and we arrived on New Year's Day when a bit of a mess might have been understandable). The staff was very friendly and even upgraded us to a suite for free. The hotel is old--and our toilet got plugged--but the serviceman was up to the room within 10 minutes of calling the desk and unplugged it. Overall, it was a great deal for the price we paid.

8/10 Good

Tom, Cleveland, OH

Liked: Cleanliness, staff & service, property conditions & facilities
nice location
I was nice clean hotel and friendly staff - except for check in lady

2/10 Terrible

Julio, Vancouver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Problems
I will never go in my life again.

6/10 Okay

Antonio B

Ok for the price
The price is right, low class, but we cant complain.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Generally good staff and location,
Only poor item is lack of internet service across their hotel, only available in the reception area. In this modern age of communication? Wi-fi is cheap to install. Otherwise hotel is ok but old and needs some touchup maintenance as for all hotels in Acapulco.

2/10 Terrible

E, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs!!!
Although this hotel looks as though it was once an amazing spot, as does most of Acapulco, the rooms was invested with bed bugs!!! Both beds and furniture had visible creepy crawlies and I was covered head to toe in bites. After having prepaid, we stayed our three nights on the hard dirty beds.. Someone needs to sink some much needed tlc into this place ASAP!!

8/10 Good

Daniel A

Liked: Cleanliness, staff & service, amenities
Todo bien
Stayed 1 night in Jun 2024

4/10 Poor

Isaac Mario

Disliked: Cleanliness, staff & service, property conditions & facilities
Ni siquiera tenía tv
Stayed 1 night in Aug 2024

10/10 Excellent

Bertinne S.

Liked: Cleanliness
Excelente opción para dormir y estar afuera todo el día.
Stayed 2 nights in Jul 2024