Copthorne Downtown by Millennium

4.0 star property

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Photo gallery for Copthorne Downtown by Millennium

Exterior
Deluxe Twin Room
Reception
Outdoor pool
City view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Spa
  • Room service
  • Breakfast available
  • Gym

Explore the area

Map
Sheikh Zayed The 1st Rd Electra Street, Abu Dhabi, 0000
  • Madinat Zayed Shopping Center
    ‪8 min walk‬
  • Abu Dhabi Commercial Bank
    ‪11 min walk‬
  • World Trade Center Mall
    ‪15 min walk‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪32 min drive‬

Room options

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Premium Room

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Premium Suite

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Business Suite

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Copthorne Downtown by Millennium

Central hotel connected to the convention center in Abu Dhabi City Center with 2 restaurants
This hotel features 2 restaurants, an outdoor pool, and a health club. Free WiFi in public areas and free valet parking are also provided. Other amenities include a sauna, a 24-hour business center, and self parking. Housekeeping is available on request.
Copthorne Downtown by Millennium offers 241 air-conditioned accommodations with minibars and safes. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, Thai massages, and body treatments. A variety of treatment therapies are provided, including reflexology.
Our customers tell us they can't get enough of the helpful staff at Copthorne Downtown by Millennium. During your stay, you'll be connected to the convention center, and just a quick walk from Madinat Zayed Shopping Center. You'll find features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free valet parking
  • Enjoy international cuisine while dining at La Piazza Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 2-minute drive from Abu Dhabi Corniche and a few minutes from Abu Dhabi Mall
Copthorne Downtown by Millennium offers its guests an outdoor pool, a health club, and a sauna. There are 2 restaurants on site. Business amenities include a 24-hour business center and a meeting room.

Public spaces have free WiFi and wired Internet. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Copthorne Downtown by Millennium. Valet parking is free.

Smoking is allowed in designated areas at this 4-star Abu Dhabi hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
La Piazza Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Seventh Avenue Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, Hindi, Serbian, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free valet parking on site
  • Self parking on site (AED 15 per day)
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: AED 99 per person
  • 2 restaurants
  • 24-hour room service

Restaurants on site

  • La Piazza Restaurant
  • Seventh Avenue Restaurant

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa services
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • A meeting room

Spa

  • Body treatments
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Entertainment

  • 37-inch TV
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 100.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 99 per person
  • Self parking fee: AED 15 per day
  • Rollaway bed fee: AED 100.0 per day
  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Abu Dhabi Downtown Hotel
Holiday Inn Abu Dhabi Downtown
Sands Hotel Abu Dhabi

Copthorne Downtown by Millennium Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 129 out of 297 reviews
Rating 8 - Good. 104 out of 297 reviews
Rating 6 - Okay. 41 out of 297 reviews
Rating 4 - Poor. 13 out of 297 reviews
Rating 2 - Terrible. 10 out of 297 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Upgrade was lovely and staff were friendly. You have to pay for a bucket of ice. Breakfast selection was decent.
Stayed 1 night in Nov 2024

10/10 Excellent

Raed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 2 nights in Nov 2024

10/10 Excellent

Sanjeev

Stayed 1 night in Nov 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
very clean and quite an ideal destination for Business, just across the road is a cafe called BBQ house , fantastic local cuisine, don't be deterred by the exterior.
Stayed 4 nights in Nov 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

4/10 Poor

Dayana

Stayed 2 nights in Nov 2024

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
yrs
Stayed 4 nights in Oct 2024

8/10 Good

Mihai, Watkins Glen

Liked: Cleanliness, property conditions & facilities
Good hotel but I cannot get over the fact that we only got one flimsy towel for two people. I called the front desk (we checked in a midnight) they said okay and we waited for a while, nothing happened...
Stayed 1 night in Oct 2024

10/10 Excellent

Qi

Stayed 4 nights in Oct 2024

4/10 Poor

Desmond

Liked: Room comfort
Disliked: Staff & service
Rude check-in staff
Stayed 1 night in Sep 2024

10/10 Excellent

Michael A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
We were very satisfied with our stay. We arrived very early but were able to check in. Room was comfortable, clean and spacious. Breakfast offered good buffet choice. Sfaff were very friendly and helpful, especially receptionist Diksha and consiege Allan. Hotel is highly recommended!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dear Copthorne DT AUH Team, I just wanted to thank you for ensuring my birthday was extra special with the complimentary upgrade to a suite. Not only did you make my birthday memorable, but you also enhanced our stay in Abu Dhabi, making it even more amazing. Definitely a 10/10!
Stayed 1 night in Sep 2024

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 day stay
Nice stay for 4 days. Very central for our needs. Super helpful staff...nice coffee barista.
Stayed 4 nights in Sep 2024

6/10 Okay

Isela, Princeton

Liked: Staff & service
Stayed 14 nights in Aug 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel
Well located hotel near all the major sites. Great breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Sachin

Stayed 2 nights in Aug 2024

8/10 Good

Padma

Travelled with group
Liked: Staff & service, amenities
The property is old, carpet is worn a bit.But found a huge fixing cockroach in the wardrobe..
Stayed 1 night in Aug 2024

8/10 Good

Bilal

Stayed 7 nights in Jul 2024

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Dd
Stayed 1 night in Jun 2024

10/10 Excellent

Howida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel Best location Breakfast was great Definitely i ll go again
Stayed 2 nights in Jun 2024

10/10 Excellent

Afamefuna Emeka

Liked: Property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff.
Stayed 1 night in May 2024

8/10 Good

Javaid

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Ideally located property for those having business in the area around
Stayed 5 nights in Apr 2024