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4.1 out of 5

"It was really clean, but hated to see a queen bed fixed (immovable) against a wall. Had seven (in a row) of the most uncomfortable nights sleep ever! " More

By a verified traveller on Mon 23 Sep 2019

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Loft

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Business Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Comfort Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premium Loft

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at THE FLAG Zürich. During your stay, you'll be within walking distance of Letzigrund Stadium. Free WiFi in public areas, a 24-hour gym and a coffee shop/cafe are available.

  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Letzigrund Stadium and 6 minutes from Bahnhofstrasse
  • Cats and dogs welcome for a fee

THE FLAG Zürich ratings based on 46 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for THE FLAG Zürich

Everyone (34) Couples (7) Students (1) Family (2)
5 out of 5

Posted by on 2 Apr 2022

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3 out of 5
It was really clean, but hated to see a queen bed fixed (immovable) against a wall. Had seven (in a row) of the most uncomfortable nights sleep ever!

Posted by on 23 Sep 2019

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Comment from Hotel Management

24 Sep 2019 by Erik Zimmermann

Dear Mr Hyland, Thank you very much for taking the time to share your experiences at THE FLAG Zurich with us. I am truly sorry that your stay did not meet your full expectations and that some of our facilities and services have not been to your full satisfaction. However, it is always possible to contact the reception by any inconveniences with the room, especially when you stay that long. It was an honour to have you as our guest and we truly hope to welcome you back soon at THE FLAG Zurich. Sincerely, Erik Zimmermann Resident Manager

5 out of 5
Fridge and sink in the room, together with basic crockery and cutlery (and washing up liquid!) meant that we could save money by having breakfast in the room and a light dinner - a definite bonus in Zurich as most restaurants are very expensive.

Posted by on 28 Aug 2019

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Comment from Hotel Management

23 Sep 2019 by Erik Zimmermann

Dear Sir or Madam, Thank you for choosing THE FLAG Zurich as your residence and for sharing your great feedback with us. We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards from Zurich Erik Zimmermann Resident Manager

3 out of 5
Evrythings great but the room to hot and i couldnt sleep at all i ask fun they provided for me but it wasnt healpwhen .When i booked it was saying ther is a balkoon but my room is not How ever evrything was nice staff frindley ,clean .Just hot and i left my jacket in reciption desk how i will get it back any healp

Posted by on 5 Aug 2019

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Comment from Hotel Management

24 Sep 2019 by Erik Zimmermann

Dear Sir or Madam, Thank you very much for taking the time to share your experiences at THE FLAG Zurich with us. I am truly sorry that your stay did not meet your full expectations and that some of our facilities and services have not been to your full satisfaction. We would note your preferences with balcony in your profile. Unfortunately you left the comment Anonymous. Regarding your jacket kindly provide your stay details that we can check with the lost and found department. To welcome you back would be a big honour and if you should have any special desires or questions, we are happy to assist. Warm regards from Zurich Erik Zimmermann Resident Manager

5 out of 5

Posted by on 31 May 2019

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5 out of 5
In der Lobby gibt es kostenloses Obst, Kaffee, Tee und Limonade, die sehr lecker sind, was in anderen Hotels selten vorkommt. Der hintere Garten und die Terrasse sind sehr angenehm. Bei heißem Wetter ist es im Zimmer etwas heiß und der elektrische Ventilator ist etwas laut. In der Nähe gibt es Busse und Straßenbahnen, die direkt in die Innenstadt fahren, was sehr praktisch ist. Alles in allem sind wir sehr zufrieden

Posted by , from Rostock on 7 Aug 2024

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Comment from Hotel Management

8 Aug 2024 by THE FLAG Zürich

Sehr geehrter Klaus,Es freut uns sehr, dass Sie die Annehmlichkeiten unseres Hotels und die praktische Lage schätzen. Wir nehmen Ihre Anmerkung bezüglich der Zimmertemperatur und des Ventilators zur Kenntnis und danken Ihnen für Ihr konstruktives Feedback.Wir freuen uns darauf, Sie bald erneut bei uns begrüssen zu dürfen.Freundliche Grüsse,THE FLAG Zürich

4 out of 5

Posted by on 23 Jun 2024

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Comment from Hotel Management

30 Jul 2024 by THE FLAG Zürich

Dear Qendrim,We are truly grateful for your excellent rating. It gives us immense pleasure to know that you had a wonderful stay at THE FLAG Zürich. We look forward to welcoming you back for another memorable experience.Kind Regards,THE FLAG Zürich

5 out of 5
Seit Jahren bin ich Stammkundin, wenn ich in Zürich am Abend länger arbeite gibt es für mich nur 1 Hotel wo alles perfekt passt 🙌 Danke für das unkomplizierte Einchecken. Es hat alles was man braucht inkl Nespresso Maschine.

Posted by on 11 May 2024

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Comment from Hotel Management

27 May 2024 by THE FLAG Zürich

Guten Tag Sonay,Wir danken Ihnen von Herzen für Ihre jahrelange Treue und die wunderbare Bewertung zum THE FLAG. Es freut uns sehr zu hören, dass Sie sich bei uns immer wohlfühlen und alles zu Ihrer Zufriedenheit ist. Besonders schön ist es zu wissen, dass Sie unser unkompliziertes Einchecken und die Ausstattung, inklusive der Nespresso-Maschine, schätzen. Sauberkeit und ein freundlicher, aufmerksamer Service sind uns sehr wichtig, und es ist toll zu hören, dass Sie diese Aspekte so positiv hervorheben.Wir freuen uns darauf, Sie weiterhin bei uns begrüssen zu dürfen und wünschen Ihnen bis dahin alles Gute. Herzliche GrüsseIhr THE FLAG Team

3 out of 5

Posted by on 27 Jul 2023

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4 out of 5

Posted by on 4 Jul 2023

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Comment from Hotel Management

27 Jul 2023 by THE FLAG Zürich

Dear Dylan,Thank you for choosing to stay with us.We are pleased to read that you enjoyed the cleanliness of THE FLAG. Our wonderful staff work hard to ensure all our guests arrive to find clean and well-presented rooms and that the hotel as a whole is clean and welcoming.It is also good to hear that you enjoyed the facilities offered. We provide useful and comforting amenities such as kitchenettes and coffee machines to kelp make our guests feel relaxed and at home.We hope to welcome you back to THE FLAG again soon.Kind regards,Your THE FLAG Team

Property Features

There's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly THE FLAG Zürich. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Zürich hotel is smoke free.

  • 1 building
  • 101 guestrooms or units
  • 6 levels
  • Built in 2013
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Zurich Altstetten Station (0.8 km / 0.5 mi)
  • Metro station: Kappeli Station (0.4 km / 0.2 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

THE FLAG Zürich offers 101 accommodations with laptop-compatible safes and espresso makers. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. This Zürich hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on request and microwaves can be requested.

  • Clothes dryer
  • Sitting area
  • Flat-screen television
  • Fridge
  • Microwave available
  • Espresso maker
  • Electric kettle
  • Shower
  • Cots (free)
  • Housekeeping (on request)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Handrails in stairways
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:30 AM - 11:30 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

This property offers self-service check-in for guests arriving after 4 PM on Saturday or Sunday.

The front desk at this property is open daily from 8:30 AM - 11:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 60.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CHF 20 per pet, per day
  • Only dogs and cats are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:30 AM
  • Front desk closes daily at 11:30 PM
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 200 per accommodation, per stay
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 20 for adults and from CHF 10 for children
  • Covered self-parking fee: CHF 20 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per day
  • Service animals are exempt from fees
  • In-room microwave fee: CHF 8 per night
  • Rollaway bed fee: CHF 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Flag Zürich
  • Flag Zürich Hotel
  • Flag Zürich Hotel Zurich
  • Flag Zürich Zurich
  • Flag Zurich
  • Flag Hotel Zurich
  • THE FLAG Zürich Hotel
  • THE FLAG Zürich Zürich
  • THE FLAG Zürich Hotel Zürich

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

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