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Sheraton Zurich Hotel

4-star property
Pfingstweidstrasse 100, Zürich, ZH (01) 562 1066
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3.8 out of 5
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See all 38 ebookers Reviews

"For one night passing through town, staff were really excellent and helpful, hotel seems somewhat new, so rooms were very good (classic 5 star Sherato ... " More

By a verified traveller on Mon 27 Feb 2017

Points Of Interest

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Junior Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sheraton Zurich Hotel. During your stay, you're just a quick walk from Museum of Design Zurich. Free WiFi in public areas, a restaurant and a gym are available.

  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Museum of Design Zurich and 10 minutes on foot from Maag Halle
  • Pets welcome for a fee

Sheraton Zurich Hotel ratings based on 38 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Zurich Hotel

Everyone (19) Couples (11) Business (2) Family (4)
5 out of 5

Posted by on 27 Aug 2023

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Comment from Hotel Management

17 Sep 2023 by Front Office Manager

Dear Valued Guest,thank you for taking the time to leave your feedback, following your recent stay at the Sheraton Hotel Zurich.We are delighted to hear that overall you enjoyed your time with us.We hope to welcome you back to Sheraton Hotel Zurich on many future occasions.Best regards,Marc Vincent Pachaly,Front Office Manager

4 out of 5

Posted by on 17 Oct 2021

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4 out of 5

High quality hotel, location not amazing

Pros: Rooms and staff high quality.
Cons: It cannot be improved, but the location is not that central for Zurich [albeit nothing is that far away]
Location: Didn't explore, but didn't seem to be a huge amount.
For one night passing through town, staff were really excellent and helpful, hotel seems somewhat new, so rooms were very good (classic 5 star Sheraton style rooms - but then you are not here because you want quirky or boutique). You could be in any Sheraton anywhere in Europe, which will be a plus for many, and maybe a negative for some.

Posted by , from London on 27 Feb 2017

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5 out of 5

Great stay

Very good hotel overall , nice staff great room and 10 min by tram from central station ! Recommend

Posted by , from lugano on 12 Feb 2017

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3 out of 5

Good hotel. But Club rooms were not worth it

I was in this hotel for a night. I paid extra (a lot) for Club and the service at the club lounge was below par. The service at the Grill restaurant was superb. Hotel stay was comfortable. Room was good as well.

Posted by on 24 Jul 2015

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2 out of 5

Posted by on 6 Jan 2024

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Comment from Hotel Management

30 Jan 2024 by Guest Relations

Dear Guest,We are truly sorry to hear about your disappointing experience during your recent stay at our hotel. We sincerely apologize for any inconvenience or discomfort you encountered, as it is always our top priority to ensure that our guests have a pleasant and comfortable stay.Once again, we apologize for the inconvenience you faced and appreciate your feedback. Your satisfaction is very important to us, and we hope to have the opportunity to welcome you back and demonstrate the true quality of our services.Warm regards,Guest Relations

4 out of 5
Very slow lifts, cleaning staff couldn't speak English. Room was good and clean.

Posted by on 5 Aug 2023

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Comment from Hotel Management

7 Aug 2023 by Paraskevi Dinovits Guest Relations

Dear guest,Thank you for your feedback. Apologies for slow lifts and language barrier with cleaning staff. We'll work on improvements. Glad you found your room clean and comfortable. We hope to welcome you back for a better experience.Best regards,

4 out of 5
Sehr gute Lage. Schöne Zimmer. Top Aussicht.

Posted by on 19 Sep 2022

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Comment from Hotel Management

31 Oct 2022 by Guest Relations

Sehr geehrter Gast,vielen Dank für Ihre schöne Rückmeldung zu Ihrem Aufentahlt im Sheraton Zurich.Wir freuen uns auf Ihren nächsten Besuch.Freundliche GrüsseGuest Relations

2 out of 5
War alles ok gab nur Probleme mit ebookers. Wurde mit Frühstück gebucht und war dann nicht so

Posted by on 18 Sep 2022

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Comment from Hotel Management

31 Oct 2022 by Guest Relations

Sehr geehrter Gast,vielen Dank für Ihre Rückmeldung. Wir bedauern die falsche Kommunikation seitens ebookers und die damit verbundene schlechte Bewertung.Freundliche GrüsseGuest Relations

5 out of 5
Top.

Posted by on 17 Sep 2022

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Comment from Hotel Management

31 Oct 2022 by Guest Relations

Lieber Gast,vielen Dank für das tolle Feedback.Wir freuen uns auf Ihren nächsten Besuch.Freundliche GrüsseGuest Relations

About the Sheraton Zurich Hotel

Location Pfingstweidstrasse 100, Zürich, ZH 8005

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6781 square feet (630 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Sheraton Zurich Hotel. For a fee, parking is available. This 4-star Zürich hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 10 levels
  • Conference rooms
  • 6781 sq ft of conference space
  • 630 sq. m of conference space
  • Built in 2014
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Zurich Altstetten Station (2.6 km / 1.6 mi)
  • Metro station: Toni-Areal Tram Stop (0.1 km / 0.1 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Sheraton Zurich Hotel offers 197 accommodations with minibars and espresso makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 37-inch flat-screen televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.

Route twenty-six – This steakhouse serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

NUOVO – This café specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at 3:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 60.00 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CHF 50.00 per accommodation, per stayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Apple Pay and TWINT

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Apple Pay and TWINT.

For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staffed front desk
  • Smoke detector
  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Apple Pay
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 11
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • TWINT
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CHF 35 for adults and from CHF 15 for children
  • Self-parking fee: CHF 25 per day
  • Extended parking fee: CHF 25 per day
  • Pet fee: CHF 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 60.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Zurich
  • Sheraton Hotel Zurich
  • Sheraton Zurich Hotel Hotel
  • Sheraton Zurich Hotel
  • Zurich Sheraton
  • Zurich Sheraton Hotel
  • Sheraton Zurich Hotel Zürich
  • Sheraton Zurich Hotel Hotel Zürich

You should know

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.