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Hotel Old Town

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Old Town

Lunch and dinner served, international cuisine
Exterior
Lunch and dinner served, international cuisine
View from room
View from property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Niederdorferstrasse 19, Zürich, 8001
  • Central Library Zurich
    2 min walk
  • Zurich Town Hall
    4 min walk
  • Bahnhofstrasse
    5 min walk
  • Zürich (ZRH)
    21 min drive

Room options

View all photos for Deluxe Double Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Premium bedding, down duvets, minibar, in-room safe

Double Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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citizenM Zürich

Free WiFi
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Air conditioning
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4.6 out of 5, Wonderful, (1003)
The price is €258
for 1 night
includes taxes & fees
7 Dec - 8 Dec
citizenM Zürich

About this property

Hotel Old Town

Hotel with a restaurant, steps from Central Library Zurich
This smoke-free hotel features a restaurant, a bar/lounge, and a front-desk safe. WiFi in public areas is free. Other amenities include multilingual staff.
Hotel Old Town offers 12 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel Old Town. During your stay, you're just a quick walk from Bahnhofstrasse. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy a bite to eat at Steakhouse Old Town, a steakhouse that serves international cuisine
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Central Library Zurich and Swiss Craft Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Old Town also features multilingual staff, a front-desk safe, and an elevator.

This 3-star Zürich hotel is smoke free.

Steakhouse Old Town - This steakhouse specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Languages

Arabic, English, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Steakhouse Old Town

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Multilingual staff

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 7 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Old Town Hotel Zürich
Hotel Old Town Hotel
Hotel Old Town Zürich
Hotel Old Town Hotel Zürich
Hotel Old Town Zürich
Hotel Old Town Hotel

Hotel Old Town Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 132 out of 397 reviews" "
Rating 8 - Good. 174 out of 397 reviews" "
Rating 6 - Okay. 59 out of 397 reviews" "
Rating 4 - Poor. 19 out of 397 reviews" "
Rating 2 - Terrible. 13 out of 397 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Yanmei

Liked: Cleanliness, room comfort
Disliked: Staff & service
I did not feel welcomed
The guys in Front desk were not very friendly, they looked very serious and had no smile at all in their face. I did NOT feel welcomed. The room is clean.
Stayed 1 night in Aug 2024

4/10 Poor

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff and location very good. Room very small had two medium size suitcases and no place to put them but on floor. Had to play “TWISTER” to move around room. Our room was right above street and very noisy
Stayed 2 nights in Aug 2024

8/10 Good

Laurelyn

Travelled with partner
Liked: Cleanliness, amenities
Room was small but had AC. NO top sheet on the bed. Very clean. Good breakfast included.
Stayed 4 nights in Aug 2024

10/10 Excellent

Arturo E

Stayed 1 night in Aug 2024

10/10 Excellent

Luis Cristobal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time at Hotel Old Town, Staff super friendly, helpful, The food awesome!!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
This hotel is in a great location for walking around downtown. It was a little noisy at night with the windows open but it stops early enough for a good night’s sleep. It was clean and I would stay there again.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Great place. Definitely recommend. Morning staff were so enjoyable. Big smiles, great chats. Not so much for the afternoon/evening folks.
Stayed 2 nights in Jul 2024

6/10 Okay

Philip

Travelled with partner
Liked: Staff & service
Convenient location in Zurich Old Town. Only 10 mins walk from Zurich HB station and 5 mins from Central tram station. Friendly staff. Bathroom was small but with a good shower. Resonable breakfast choice and quality. Bedroom No. 4.7 was very, very small, and could have been cleaner - there was a hair clip on the floor from a previous occupier. Throughout the night, the Air Conditioning (A/C) unit periodically made a loud rattling noise lasting for approximately 30 secs each time - this didn't make for sound sleeping. Some street noise with the bedroom window open (if the A/C was switched off due to rattling noise!). Value for money? - not really. Hotel Old Town served a purpose but we're not likely to be staying again.
Stayed 2 nights in Jul 2024

8/10 Good

anna, Any city

Liked: Cleanliness, staff & service, property conditions & facilities
Good except for the unpleasant smell in the room.
Stayed 1 night in Mar 2024

10/10 Excellent

Scott and Heather, Gravenhurst

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our staybat Hotel Old Town. It is in the centre of the action, tons of shopping, dining, bars and night clubs around. 10 min walk from Zurich HB. Great location.
Stayed 2 nights in Jul 2024

10/10 Excellent

Peta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy enough to get to from airport. We caught the tram which took 35mins so we could see a bit of the landscape. Train was 10mins on return
Stayed 1 night in Jul 2024

6/10 Okay

Gary

Travelled with partner
Liked: Cleanliness
Very basic small room and very small bath. Poor bedding.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Thomas

Stayed 1 night in Jul 2024

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service
Room was incredibly small, but functional for 1 night. I don’t know if we could have done multiple nights. The location is good. The staff was very helpful. The worst part was the tiny, blanket that two people were supposed to use which gave us a terrible nights sleep.
Stayed 1 night in Jun 2024

8/10 Good

Katey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of old town above a steak restaurant. It was a seamless check in process and the staff were accommodating. Great breakfast in the morning.
Stayed 1 night in Jun 2024

2/10 Terrible

Pratul

Stayed 1 night in Jun 2024

10/10 Excellent

hardi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Bennet

Stayed 4 nights in Jun 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Just be aware that despite the great windows that block out most of the sounds, there is still noise from revellers that can be heard somewhat. Would not deter me from staying there again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Susan

Stayed 1 night in Jun 2024

6/10 Okay

adele

Travelled with partner
Disliked: Cleanliness
Lots of restaurants and shopping stores.Walkable to transportation and center city landmark .Stone throw away to the river with good views . Best located pricey small hotel. Paying for convenience I guessed?
Stayed 7 nights in May 2024

10/10 Excellent

KEVIN

Excellent service! Louisa was very friendly and welcoming! She went out of her way to help me find my way around the city! The room was very clean and comfortable! The breakfast was delicious and offered a nice variety of food!
Stayed 1 night in Jun 2024

8/10 Good

Annie

Stayed 1 night in May 2024