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Best Western Plus Hotel Zürcherhof

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Hotel Zürcherhof

Premium Room, 1 Double Bed
Exterior
Lobby
Exterior
Restaurant

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
Zähringerstrasse 21, Zürich, ZH, 8025
  • ETH Zurich
    5 min walk
  • Zurich Town Hall
    6 min walk
  • Bahnhofstrasse
    6 min walk
  • Zürich (ZRH)
    22 min drive

Room options

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Queen Bed

Free minibar items, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed

Free minibar items, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (Quiet Location)

Free minibar items, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds (Quiet Location)

  • Sleeps 2
  • 2 Twin Beds

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About this property

Best Western Plus Hotel Zürcherhof

Eco-certified Zürich hotel in Old Town Zürich with free breakfast
This smoke-free hotel features concierge services, dry cleaning, and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
Best Western Plus Hotel Zürcherhof offers 39 accommodations with iPads and minibars (stocked with some free items). 42-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the free breakfast at Best Western Plus Hotel Zürcherhof. During your stay, you're just a quick walk from ETH Zurich. Enjoy features like free WiFi in public areas, plus dry cleaning service and a roundtrip airport shuttle (surcharge).
  • Free buffet breakfast served daily
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of ETH Zurich and Bahnhofstrasse
  • Airport shuttle service available for a fee
Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Best Western Plus Hotel Zürcherhof.

This 3-star Zürich hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Room service available

Things to do

  • Art gallery
  • Designer shops
  • Shopping centre
  • Shopping

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV/satellite channels
  • iPad

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (some items)

More

  • 4G smartphone data speed
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Smartphone
  • Smartphone data usage (unlimited)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Hotel Zürcherhof

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 60.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 30 per person (one-way)
  • Airport shuttle fee per child: CHF 30 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Hotel Zürcherhof offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Plus Hotel Zürcherhof Zürich
Best Western Hotel Zuercherhof Zurich
Best Western Zuercherhof Zurich
Zuercherhof
Best Western Plus Hotel Zuercherhof Zurich
Best Western Plus Zuercherhof Zurich
Best Western Plus Zuercherhof
Best Western Plus Hotel Zürcherhof Zurich
Best Western Plus Zürcherhof Zurich
Best Western Plus Zürcherhof Zürich
Best Western Plus Hotel Zuercherhof
Best Plus Zurcherhof Zurich
Best Western Plus Hotel Zürcherhof Hotel
Best Western Plus Hotel Zürcherhof Zürich
Best Western Plus Hotel Zürcherhof Hotel Zürich

Best Western Plus Hotel Zürcherhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 394 out of 681 reviews" "
Rating 8 - Good. 205 out of 681 reviews" "
Rating 6 - Okay. 64 out of 681 reviews" "
Rating 4 - Poor. 10 out of 681 reviews" "
Rating 2 - Terrible. 8 out of 681 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Nice room. Great location near Limmat River and old town Zurich. Large room compared to others European hotels. Free breakfast, free mini bar. A short walk from the major train station and tourist bus link.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great hotel in a very walkable location with lots of restaurants, stores, train station and busses nearby. There were many free things in the lobby (ice cream, candy, coffee, water) and the stocked mini fridge in the room was also full of free items (waters, sodas, beer). It was a very modern and nice looking room. The bathroom mirror was too high for shorter people.
Stayed 1 night in Aug 2024

6/10 Okay

Joel, Madison

Liked: Cleanliness, staff & service
The property was nice, free breakfast was good, complimentary water and ice cream. However, if you are traveling in the summer just note that there is no air conditioning. Although there are 2 fans in the room, the room temp was extremely hot and uncomfortable. Also, there was no fan in the bathroom which would have helped somewhat with the heat.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jade

Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the location, only negative was they advertised an airport shuttle, which we thought was included but when we arrived at the airport we found out it was actually 48 Swiss francs
Stayed 1 night in Aug 2024

4/10 Poor

Il Chong, Seoul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Extremely poor internet connection. Takes a long time to get connected. Once connected, it gets disconnected every 2 minutes, forcing me to start the long connecting process again and again. Worst internet problem I experienced in the last 5 years at least. Also, one should pay attention to NO AC. It is included in the description of the hotel. But, I failed to notice it when making a reservation. A costly mistake that forced me to take a cold shower 2 times every night to cool myself to get sleep. Bright side: location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Breakfast was great very friendly staff! We only had the room made up once received small bottle of wine for each night that we didn't have the room done .
Stayed 4 nights in Aug 2024

6/10 Okay

Yuen

Liked: Cleanliness, staff & service, property conditions & facilities
Room is not comfortable but centrally located
Room was small and stuffy with a fan, no air conditioning. There is towel, hand towel and face cloth with toiletries included. Walls are thin so can hear other guests checking out by closing the door at 3am, 4am etc. There is a kettle and tea and coffee packets in the room and was able to check-in at 1pm. Its located in the old part of town so its close to many restaurants and Limmat River. There is a free mini-bar and free breakfast as well.
Stayed 1 night in Aug 2024

8/10 Good

Jeffrey Todd

Liked: Staff & service, property conditions & facilities
Convient to train station and restaurants. Rooms are hot in the summer with no AC. Great breakfast and staff.
Stayed 2 nights in Aug 2024

6/10 Okay

Marisa

Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was a breeze. We walked over from the train station and checked in very quickly so we could drop our bags and grab some dinner. The room was perfect for just two of us and it was nice and clean. I appreciated having a fan and an air conditioner in the room as well. The breakfast in the morning was very good with quite a few option to choose from, and you could order eggs/omelets. Would definitely recommend staying here and we will be back.
Stayed 1 night in Aug 2024

10/10 Excellent

maricris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attractions
Stayed 1 night in Jun 2024

8/10 Good

Leilai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully located & incredibly accomplished staff. Only major drawback is no AC, which I should have confirmed prior to booking. During the summer months, not having AC is a struggle.
Stayed 2 nights in Jul 2024

2/10 Terrible

Roger, Los Altos

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No central air conditioning, gave us fan. Due to high temperature, we were up all night. Bathroom was tiny.
Stayed 4 nights in Jul 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cozy hotel within walking distance to the major train and trams stations. Our room was in excellent condition and very clean, which is the main factor for us in writing this review.
Stayed 1 night in Jul 2024

8/10 Good

Elissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hotel I would recommend!
Good location to Old Town, friendly service at Reception, lovely breakfast. Overall great value!
Stayed 2 nights in Jul 2024

10/10 Excellent

alan, Fullerton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location, walkable to everything. Some late night street noise but nothing that was not expected for a busy area. Super helpful and friendly staff. Great selection for the breakfast. Superior to US breakfasts at US BW hotels. Would highly recommend. They do need to install better AC systems- window venting is not up to today’s expectations.
Stayed 2 nights in Jul 2024

8/10 Good

RODNEY, Indio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff and location was great
Stayed 2 nights in Jul 2024

10/10 Excellent

Gagandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Best to stay
Stayed 3 nights in Jul 2024

8/10 Good

Coleyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Shoreh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 1 night in Jun 2024

10/10 Excellent

Douglas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Old Town and the train station.
Stayed 1 night in Jun 2024

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and great surroundings. Close to train station and tram. Lots of restaurants nearby.
Stayed 1 night in Apr 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything except the fact they don't have central air conditioning. People traveling from the USA should be aware of this. They do have portable air conditioning but you must request it. They just don't give it to you. The portable air conditioning did worked for us.
Stayed 2 nights in Jun 2024

6/10 Okay

Matthew, San Francisco

Business traveller
Liked: Cleanliness, staff & service
Small, 3 star property is well located in old town but suffers from small rooms without air conditioning and uncomfortable, lumpy beds. Front desk staff were friendly and price reasonable for Zurich but probably better value for money to be found elsewhere.
Stayed 1 night in Jun 2024