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Altstadt Hotel

3.0 star property

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Photo gallery for Altstadt Hotel

Exterior
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Daily buffet breakfast (CHF 20 per person)
Design with Rooftop Terrace | Balcony view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

Map
Kirchgasse 4, Zürich, ZH, 8001
  • Grossmuenster
    ‪1 min walk‬
  • Zurich Town Hall
    ‪4 min walk‬
  • Bellevue Square
    ‪4 min walk‬
  • Zürich (ZRH)
    ‪30 min drive‬

Room options

View all photos for Design Plus

Room amenity

Design Plus

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Design with Rooftop Terrace

Design with Rooftop Terrace

Design with Rooftop Terrace

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Attic Design

Attic Design

Attic Design

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Design

Design

Design

  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Cosy

Classic Cosy

Classic Cosy

  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Altstadt Hotel

Hotel with a coffee shop, a short walk to Bahnhofstrasse
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and concierge services. Change of towels is available on request.
Altstadt Hotel offers 25 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Altstadt Hotel. During your stay, you're just a quick walk from Bahnhofstrasse. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the breakfast and the clean accommodations
  • Within a 15-minute walk of Bahnhofstrasse and ETH Zurich
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Altstadt Hotel. For a fee, parking is available.

This 3-star Zürich hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
Altstadt Bar - This bar serves breakfast and light fare.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CHF 36 per night; includes in/out privileges)
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:00 AM: CHF 20 for adults and CHF 20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Altstadt Bar

Things to do

  • Bike rentals

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • Lift

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board (on request)
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 40.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 20 for adults and CHF 20 for children
  • Airport shuttle fee: CHF 65.00 per vehicle
  • Self parking fee: CHF 36 per night (in/out privileges)
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Altstadt Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number CHE-169.051.025

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Altstadt Hotel
Altstadt Hotel Zurich
Altstadt Zurich
Hotel Altstadt
Altstadt Zürich
Altstadt Hotel zürich
Altstadt Hotel Hotel
Altstadt Hotel Zürich
Altstadt Hotel Hotel Zürich

Altstadt Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 414 out of 817 reviews
Rating 8 - Good. 292 out of 817 reviews
Rating 6 - Okay. 77 out of 817 reviews
Rating 4 - Poor. 23 out of 817 reviews
Rating 2 - Terrible. 11 out of 817 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Alexander

Liked: Cleanliness
Disliked: Property conditions & facilities
I had Second floor room, which was meant to be with a city view. It did not. Very clean good service. The room I was in was dark, in need of brightening up and refresh. Very 1990s.
Stayed 1 night in Nov 2024

10/10 Excellent

Pritam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time in Zurich. The property is centrally located and within walking distance from all major attractions in the City. The room and the hotel was clean and we especially loved the cafe on the ground floor. We definite recommend this place for someone visiting Zurich for the first time.
Stayed 2 nights in Jul 2024

10/10 Excellent

FRANK D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff.
Stayed 2 nights in Oct 2024

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Ideally located Zurich hotel
Great hotel, especially the location; couldn't ask for better. Quiet and peaceful, even with the massive amount of street work being done. Bravo! Comfortable room other than: 1. Can't control thermostat to room and they literally have the heat on way too high. We were not the only guests complaining. 2. Pillows were horrible, basically useless. People need neck support when sleeping.
Stayed 2 nights in Oct 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location, a GEM !!!
Perfect Location in the middle of old town. Great Breakfast, Great Staff and good room. No parking on site but a large parking garage at 5 min walking distance.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful 7 day stay in one of Altstadt-Hotel‘s cute mansard rooms with view of the Muenster (church) towers.
Stayed 7 nights in Oct 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great breakfast buffet, cute bar, very friendly and helpful staff. Very clean and quiet.
Stayed 1 night in Oct 2024

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place i will definately recommend
Nice hotel well located, people are helpful and really nice. The breakfast is good and with variety. The room is a good size and really confortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there only one night but it was very pleasant and helpful. I recommend it without hesitation.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

A great position as convenient to transport and the older area of Zurich.
Stayed 4 nights in Oct 2024

10/10 Excellent

Liezl

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the old town. Everything is walkable. Good offering for breakfast and great staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a cute boutique hotel. The rooftop terrace was amazing; a wonderful place to relax after a long travel day. Lovely, comfortable room and bed. Excellent location for walking around the shops snd enjoying the old part of town. There were so many restaurants close by to choose from and the attached coffee/bar was perfect for a night cap. Breakfast was full of delicious meats, cheese, pastry and even an egg maker. Great night at this hotel, highly recommended.
Stayed 1 night in Oct 2024

8/10 Good

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
We enjoyed our stay at Altstadt. The location is great, employees are great and breakfast was great. The only reason I wont give 5 stars was the beds are low (we are old) and there is no central air. That being said we were there in September so with windows open and fans on it was comfortable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

8/10 Good

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had small room but very usable. Staff was great.
Stayed 1 night in Sep 2024

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ivana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to explore Zurich by foot and also close to trains or buses. Plenty of walkable places to eat or drink. Quiet hotel. Nothing fancy and maybe overpriced for what it is but the location is what does it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ekaterina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night. Great location especially if you are in Zurich only for a short time, plenty of landmarks to see, food to eat, and shops to shop. Hotel itself is clean, service is great, excellent breakfast. I will stay there again if ever back in Zurich
Stayed 1 night in Sep 2024

2/10 Terrible

Jasmine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself was fairly poor quality but in a good location
Stayed 1 night in Sep 2024

8/10 Good

Thomas, Dublin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location, in Old Town, near the river, Lake Zurich and Zurich HBB was perfect. Had a great stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I can’t say enough about this hotel. The staff staff was very attentive to any request we had. They gave us service with a smile and helped make a few days in Zürich very fun and relaxing vacation. The area is fantastic, Very safe, clean with many options for shopping and food.
Stayed 2 nights in Sep 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was only for one night and the majority of my time was filled with sightseeing. However, there were no issues with the minimal amount of time spent at hotel and in the room.
Stayed 1 night in Sep 2024

8/10 Good

giuseppe

Stayed 3 nights in Aug 2024

6/10 Okay

Hai, Davenport

Good location but room has no AC and bedding is heavy so it can be quite hot during the night
Stayed 1 night in Sep 2024