"Mini sweet is ridiculous. Small and no space for luggage. One can hear the others shower. Breakfast is good as well as the staff and service. " More
17 May 2019 by Matthias Hegglin, managing owner
Thank you very much for your review! Kind regards from Zug
12 Apr 2018 by Matthias Hegglin, Managing owner
Dear guest, I am sorry but I'm not sure what exactly you mean with "mini sweet". You can book single and double rooms via this online system. I am very sorry that you were not satisfied with your room but happy that you enjoyed breakfast and our service.
4 Dec 2022 by Matthias Hegglin, Gastgeber
Vielen Dank für die gute Bewertung. Es freut uns, dass es Ihnen bei uns gefallen hat.
City-Hotel Ochsen offers its guests a sauna and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. A library, a terrace, and multilingual staff are also featured at the business-friendly City-Hotel Ochsen. An airport shuttle (available 24 hours) is available for a fee. This 4-star Zug hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Offsite parking discounted rates available
City-Hotel Ochsen offers 42 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. This Zug hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 8 AM to 10:30 AM.
Restaurant au premier – This restaurant specialises in international cuisine.
Bar du Boeuf – This bar specialises in international cuisine. Open selected days.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open during the following times:
This property's front desk is open during the following times:
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.