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Hotel Victoria Zihuatanejo

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Victoria Zihuatanejo

Indoor pool
Interior entrance
Family Bungalow
Standard Room, 1 Double Bed
Family Bungalow

Reviews

3.6 out of 10

Popular amenities

  • Parking available
  • Spa
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Housekeeping

Explore the area

Map
Heroico Colegio Militar No. 45 Col., Centro, Zihuatanejo, GRO, 40880
  • Kioto Plaza
    5 min walk
  • Municipal Market
    8 min walk
  • La Madera Beach
    10 min walk
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    11 min drive

Room options

View all photos for Family Bungalow

Family Bungalow

Family Bungalow

  • Sleeps 10
  • 4 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Victoria Zihuatanejo

Zihuatanejo hotel in Zihuatanejo Centro with a full-service spa and a 24-hour front desk
This smoke-free hotel features a full-service spa, an indoor pool, and a 24-hour front desk. WiFi in public areas is free. Additionally, limo/town car service, a computer station, and a free grocery shopping service are onsite.
Hotel Victoria Zihuatanejo offers 14 air-conditioned accommodations with complimentary toiletries. Beds feature pillowtop mattresses. 30-inch LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an indoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
During your stay at Hotel Victoria Zihuatanejo, you're just a quick walk from Kioto Plaza. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to thalassotherapy at the spa
  • Services include free grocery shopping service, luggage storage, and limo or town car service
  • Just a 5-minute walk from Kioto Plaza and 8 minutes by foot from Municipal Market
  • Shopping center shuttle service available for a fee
Hotel Victoria Zihuatanejo offers its guests a full-service spa and an indoor pool. A computer station is on site and WiFi is free in public spaces. Hotel Victoria Zihuatanejo also features limo service, a complimentary grocery shopping service, and an elevator. You'll have access to the indoor pool at a partner property.

This 3-star Zihuatanejo hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Extended parking on site (MXN 5000 per night)
  • Free off-site parking within 3 ft
  • Street parking available
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Things to do

  • Access to nearby indoor pool
  • Full-service spa
  • Indoor pool

Family friendly

  • Access to nearby indoor pool
  • Indoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Free food shopping service
  • Luggage storage
  • Turndown service

Business services

  • Computer station

Spa

  • Spa open daily
  • Thalassotherapy

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • 30-inch LED TV
  • TV channels

More

  • In-room massage
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Victoria Zihuatanejo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: MXN 5000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Victoria Zihuatanejo
Victoria Zihuatanejo
Victoria Zihuatanejo
Hotel Victoria Zihuatanejo Hotel
Hotel Victoria Zihuatanejo Zihuatanejo
Hotel Victoria Zihuatanejo Hotel Zihuatanejo

Hotel Victoria Zihuatanejo Reviews

Reviews

3.6
Rating 10 - Excellent. 0 out of 14 reviews" "
Rating 8 - Good. 0 out of 14 reviews" "
Rating 6 - Okay. 4 out of 14 reviews" "
Rating 4 - Poor. 3 out of 14 reviews" "
Rating 2 - Terrible. 7 out of 14 reviews" "

3.8/10

Cleanliness

5.2/10

Staff & service

3.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

The web page was deceptive as to the reality on the ground
Stayed 7 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Disappointed!
We cut our losses and left the next morning! We lost put in 3a nights paid but you could not pay us to stay another minute. The pucutes on line are false. We booked a kitchenette room, they said they had none but when I looked around there was one room that looked similair to the one photo posted on line. It was dirty, no phones, no closet, A/C barely worked, located in a very sketchy area, door was uneven, door panels not secure, pool dirty, view from room was of a roof with garbage on it. Don't go here.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Was concerned about my safety as there were long cracks in the door which you could see light through in at least 3 places. Also, you were able to open the window by simply siding it to one side. Changing of linens and soap only happened once during my 4 day stay, nor did I receive any shampoo or conditioner as expected. Air conditioner could not be turned on or off from my room. However, the staff was always very helpful.

6/10 Okay

MARIA ISABEL

Disliked: Cleanliness, room comfort
Stayed 2 nights in Nov 2017

6/10 Okay

Jesus

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No me gusto el Hotel, por el precio resulto caro para la calidad de la habitación, el baño muy pequeño, no tiene línea telefónica, NO HAY ESTACIONAMIENTO EL AUTO QUEDO EN LA CALLE.. Tiene buena ubicación, es limpio y los empleados son uy amables. Tiene WIFI, TV por cable.
Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Decepcionante
Me cambiaron de hotel los de expedia, no habíamos reservado en este hotel, decepcionante, además de feo y viejo, no hay gente que atienda, estuvo en construcción y ni agua caliente tuvimos. Nadie vaya nunca

2/10 Terrible

Verified traveller

Disliked: Cleanliness
poco recomendable
la limpieza en las habitaciones deja mucho que desear se encontraron animales no gratos, espero tengan mucho más cuidado y atención en estos grandes detalles

2/10 Terrible

Heberto, Queretaro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
gfitcvwa07
llegue al hotel y no habia nadie despues de 15 minutos llego una persona que no sabia nada... y que el hotel ya estaba lleno y no le habian dicho nada de ninguna reservacion, por lo que me quede en otro hotel.

4/10 Poor

Raymundo, México

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La peor pocilga llamada hotel
No es un hotel, son unos cuartos con ventana a un pasillo, el baño sin ventilación, la elberca es un hoyo forrado en un cuarto, la comida de noche son unos tacos de la calle que se ponen frente a la puerta de este lugar llamado hotel, su dizque estacionamiento es a una calls en lavado de autos y el coche se encierra y ya no sales, si preguntas tarifa directamente te cobrarian en 31 de diciembre $600.00 neto, a mi en expidia me cobraban la noche 2400.00 con impuestos. Es un robo.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo hotel
Pésima experiencia. Deberían evaluar los hoteles antes de publicarlos, me pareció excesiva la tarifa $ 230 USD por un hotel que no tiene llega ni a una estrella. Por supuesto que en cuanto o vi tuve que pasar una noche porque no tuve alternativa, pero al dia siguiente a primer hora sali corriendo de ahi.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

santis, Puebla, PUE, México

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy mala experiencia
muy mala contrate con la agencia expedía y fue un fracaso no encontré nunca el plan que me vendieron ademas de carisimo el hotel no tiene nada que ver con las fotografías que aparecen y menos con los servicios, ademas no es para nada serio ni confiable ya que salimos y cuando regresamos ya nos habían cambiado de habitación yo me pregunto donde queda tu privacidad ya que estas personas movieron nuestras cosas personales no sabes si fue un hombre o quien estuvo tocando tu ropa interior tus artículos personales,tenga cuidado al hospedarse y también al contratar con esta empresa de viajes ya que te cobran por adelantado.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Busca otra opción!
Las fotos son engañosas, la cama y almohadas incomdísimas, no hubo ni presión ni algua caliente y no servía la televisión.

6/10 Okay

edgar, Estado de México, México

Liked: Cleanliness, staff & service, room comfort
calificacion
particularmente el hotel me parecio bueno, economico y muy centrico... estas a tan solo 5 minutos de la zona centro, de la playa principal y a tan solo 15 minutos de ixtapa...