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Zhangjiajie Huatian Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zhangjiajie Huatian Hotel

Front of property – evening/night
Lobby
Family Suite
Family Suite
Executive Suite

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Free airport shuttle
  • Parking included
  • Gym
  • Breakfast available
  • Housekeeping
  • Room service

Explore the area

Map
Huatian Town, Guanliping, Yongding District, Zhangjiajie, 427000
  • Bailong Elevator
    6 min drive
  • Great Gate at Tianmen Mountain
    6 min drive
  • 庸城三下锅
    1 min walk
  • Zhangjiajie (DYG)
    16 min drive

Room options

View all photos for Family Suite

Family Suite

Family Suite

  • 72 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Premium Single Room

Premium Single Room

Premium Single Room

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 90 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 78 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 78 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Single Room

Executive Single Room

Executive Single Room

  • 68 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Wyndham Garden Zhangjiajie Tianmen Mountain

Spa
Parking included
Free WiFi
Restaurant
5.0 out of 5, Exceptional, (2)
The price is €73
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Wyndham Garden Zhangjiajie Tianmen Mountain

About this property

Zhangjiajie Huatian Hotel

Luxury Zhangjiajie hotel in Yongding with 3 restaurants
This hotel features 3 restaurants, a fitness center, and a coffee shop/cafe. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Zhangjiajie Huatian Hotel offers 500 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Zhangjiajie Huatian Hotel, you'll be within walking distance of Puguang Temple. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat include 3 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • 6 minutes by car from Bailong Elevator and 6 minutes from Great Gate at Tianmen Mountain
  • Free airport shuttle service
There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. Public spaces have free WiFi. Business amenities include a business center and 5 meeting rooms. Event space at this hotel measures 4639 square feet (431 square meters) and includes conference space. A roundtrip airport shuttle is free (available on request). The luxury Zhangjiajie Huatian Hotel also features a fitness center, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Zhangjiajie hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Zhangjiajie Huatian Hotel has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • Free return airport shuttle from 7:00 AM to 10:00 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: CNY 68 for adults and CNY 38 for children
  • 3 restaurants and 1 coffee shop/cafe
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Conference space (4639 square feet)
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 43-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 68 for adults and CNY 38 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Zhangjiajie Huatian Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Huatian Hotel
Zhangjiajie Huatian
Zhangjiajie Huatian
Zhangjiajie Huatian Hotel Hotel
Zhangjiajie Huatian Hotel Zhangjiajie
Zhangjiajie Huatian Hotel Hotel Zhangjiajie

Zhangjiajie Huatian Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 39 reviews" "
Rating 8 - Good. 12 out of 39 reviews" "
Rating 6 - Okay. 7 out of 39 reviews" "
Rating 4 - Poor. 0 out of 39 reviews" "
Rating 2 - Terrible. 1 out of 39 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was amazing!! Hotel location was great!
Stayed 3 nights in Jun 2024

8/10 Good

Di

Liked: Cleanliness, staff & service, room comfort
Good but old
It is a five star hotel but must have gained its reputation decades ago. One can clearly see its glorious days. Very convenient location for taking the cablecar to Tianmen Mountain but facilities are a bit out of fasion and need a renovation
Stayed 1 night in Jul 2024

10/10 Excellent

Johnnatan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel ! Good location … the only bad thing when arrived at airport make a call for the shuttle indications none speak English . We got a DiDi
Stayed 2 nights in Jun 2024

10/10 Excellent

JER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Mir

Stayed 2 nights in May 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zhangjiajie Huatin hotel stay.
Shower drain was a little slow. Room was overall clean and well maintained. Room key lock mechanism failed on 2nd day of 3 night stay. But the problem was fixed fairly quickly. The location was good. We were pleased overall.
Stayed 3 nights in Apr 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel room, which stay there again
Stayed 2 nights in Apr 2024

8/10 Good

MAN CHUEN

Stayed 3 nights in Mar 2024

8/10 Good

JING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2024

6/10 Okay

Christian

Needs a makeover
Outdated hotel everything needs an upgrade and make over. I was charged 50 Chinese dollars because I left a key in the room. The restaurant was decent but pricey for the food we were served. The one nice thing about the hotel was that it was close to the Tianmen mountain ticket agency.
Stayed 2 nights in Oct 2023

8/10 Good

Vurghun

Liked: Cleanliness, staff & service, property conditions & facilities
Main problem is the staff cant speak English
Stayed 2 nights in May 2023

10/10 Excellent

Michael Tat

Liked: Cleanliness, staff & service, property conditions & facilities
There was a doorman named Rock who was exceptionally helpful in giving directions and giving taxis instructions.
Stayed 4 nights in May 2023

10/10 Excellent

Ann, Sydney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. They provided us with a fruit platter as a welcoming gift. We were there for Christmas and they provided us with small dessert and gift for Christmas.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating as I had come to Zhangjiajie on a research project and I wasn't sure how to find the village I needed to. Broad Hu, in particular, helped by organising a guide at short notice and changing my travel plans made by a third party to make the project a success.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aircond not working for my 5 nights stay due to Aircond maintenance? So disappointed and so hardly to sleep and get sick fever sore throat. So bad. Lost of confident about china hotel. Room request more drink water get extra charge so bad it’s so called 4 stars hotel? Please don’t go to this hotel. Don’t recommended.
Stayed 5 nights in Nov 2019

8/10 Good

Roy

Liked: Staff & service
Good hotel for the price
Great location. Great tourist office attached that was very helpful. Hotel was a little old and just ok for another big hotel.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from the airport. Central to city, close to bus / train stations and cable car for mountain. The rooms are large and spacious but the chairs and stool in this room needs to be replaced or re-upholstered as they are showing signs of wear. If this hotel wants to attract more western visitors then the reception staff need to learn basic English. whenever I tried to communicate the staff member had to call over a colleague who understood a little English. English speaking staff in China are a big asset in attracting western tourists.
Stayed 4 nights in Sep 2019

6/10 Okay

Sonya, Auckland

Good location
Arrived late at night, and the lighting was very dim and the hallways very dark, we did not think it was a 5 star hotel, it looked uninviting, however with the light of day we did see that it had potential. "No smoking" signs were ignored. English was not spoken and communication was difficult. Room was big, clean enough but did find something left by the last occupants. Close to shops and very close to the cable cars up to Tianman Mountain. Area comes alive in the evening with activities across the road at the square.
Stayed 2 nights in Sep 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Convenient to all amenities. Good services & politeness
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and spacious. Check in swift and smooth.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a doremon suite when the hotel saw that we had kids. Tina at the front desk was absolutely amazing. She went out of her way during our stay and to make sure that we got to the airport on time. Everyone should have someone like her on their team. The hotel does not have 24 hours room service. And the city closes early. But one of the bell boys personally took my husband to the local KFC to get some food. The customer service, despite the language barrier is the most homeliest that I have ever experienced. The hotel is old. Room was large and the view is fantastic. They have everything there for you - but it’s not the most luxurious in terms of finishings. It’s the best hotel in downtown and 5 minutes walk away from the cable car and the downtown street of restaurants.
Stayed 1 night in Apr 2019

6/10 Okay

Juan Carlos Padilla

Liked: Cleanliness
Disliked: Property conditions & facilities
Viejo
Stayed 2 nights in Jul 2024

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Väldigt nära linbanan till Tian mountain, en av de bästa sevärdheterna här.
Stayed 5 nights in May 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service
Hotellet ligger bara 5 minuters promenad från den långa linbanan upp på berget. Så fantastiskt läge. Alla varuhus i närheten är avvecklade, så för att shoppa ta en taxi 10 minuter till stan. Mycket vänlig personal. Mycket bra frukost. Något sliten byggnad. Rekommenderas!
Stayed 4 nights in May 2024