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Tradition Julen Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tradition Julen Hotel

Exterior
Sports facility
Matterhorn Double Room
Matterhorn Suite | Balcony view
Garden

Reviews

10 out of 10

Exceptional

Popular amenities

  • Room service
  • Bar
  • Gym

Explore the area

Map
Riedstrasse 2, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    1 min walk
  • Restaurant Schäferstube
    1 min walk
  • Zermatt Gornergratbahn Station
    9 min walk
  • Sion (SIR)
    75 min drive

Room options

View all photos for Family Suite

Family Suite | Interior

Family Suite

  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 4 Twin Beds

View all photos for Double Room Chalet Style

Double Room Chalet Style

Double Room Chalet Style

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Single Room Chalet Style

Single Room Chalet Style

Single Room Chalet Style

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Comfort Room

Superior Comfort Room

Superior Comfort Room

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Matterhorn Double Room

Matterhorn Double Room

Matterhorn Double Room

  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Matterhorn Suite

Matterhorn Suite

Matterhorn Suite

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Tradition Julen Hotel

Hotel with 2 restaurants, steps from Zermatt-Matterhorn Ski Paradise
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Tradition Julen Hotel offers 32 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Tradition Julen Hotel. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Free breakfast, free WiFi in public areas, and free train station pick-up service are available. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the indoor pool
  • Treat yourself to hot stone massages, body treatments, or thalassotherapy at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Free train station pick-up shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Tradition Julen Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Tradition Julen Hotel.

This 4-star Zermatt hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Restaurant Julen - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Schaeferstube - This restaurant serves dinner only.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant Julen
  • Schaeferstube

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Thalassotherapy

Accessibility

  • Lift

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Julen
Hotel Romantik
Julen
Romantik Hotel Julen
Romantik Hotel Julen Zermatt
Romantik Julen
Romantik Julen Zermatt
Romantik Hotel Zermatt
Romantik Hotel Julen
Tradition Julen Hotel Hotel
Tradition Julen Hotel Zermatt
Tradition Julen Hotel Hotel Zermatt

Tradition Julen Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 148 out of 160 reviews" "
Rating 8 - Good. 11 out of 160 reviews" "
Rating 6 - Okay. 0 out of 160 reviews" "
Rating 4 - Poor. 0 out of 160 reviews" "
Rating 2 - Terrible. 1 out of 160 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, amenities
This hotel is lovely with very nice rooms. However be warned they have the strangest and most hopeless air conditioning system you can imagine. You operate it through the TV and it doesn’t have temp, just zones. You also cannot change the fan speed. So in the middle of the night my wife was hot and we had to turn on the large TV to change to another zone - which we had no idea what it was. It also blows right onto you face while sleeping. I moved to the couch it was so uncomfortable. Also we found some front desk to be less than accomodating. When we asked for information about the area we didn’t really feel like they wanted to help. We would say most were great and the restaurant team were excellent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Claudia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really beautiful! Great staff and great room- a mix of old charm with modern luxuries.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This might be our favorite hotel of all time. The 10/10 reviews were exactly right. The staff from front desk to restaurant to housekeeping were friendly, courteous and helpful. The room and bed were comfortable and had everything we needed. Our little patio was nice for morning coffee and the breakfast buffet was excellent. Absolutely lovely. The hotel will pick you and your luggage u at the train station, simply call them when you are due to arrive.
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night, and we were very impressed. The hotel was extremely clean, and the staff was fantastic: friendly, very welcoming, and helpful. My son is 6’5”, and he slept very comfortably on the sofa bed. The room was very spacious. A bridge with an excellent view of the Matterhorn at sunrise is nearby.
Stayed 1 night in Jun 2024

10/10 Excellent

Tami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this gem of a hotel
Amazing stay. Plenty of space and great services. Loved our dinner at the hotel restaurant. Already recommending to friends. Highly recommend!
Stayed 1 night in Jun 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, excellent staff, outstanding restaurant. I can’t recommend this hotel highly enough!
Stayed 2 nights in May 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Mark

Travelled with family
First class. This family owned hotel has mastered hospitality and obviously has excellent hiring and training programs. Staff was exceptional, food and service top notch. Naria at front desk is one of the best I’ve encountered. She was impressive in her manner and how she interacted and assisted guests.
Stayed 2 nights in May 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here. The staff is welcoming and helpful. The rooms are traditionally appointed and cozy, clean. Breakfast, bar and onsite restaurants were great too. We are already discussing our return to Zermatt and Julen!
Stayed 3 nights in May 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was top notch, from the front desk staff, to the servers/bartenders, the spa/massage therapist, to the housekeeping staff! The room was very comfortable...except for American standards, it was very warm. We slept with our balcony doors open every night, even during the snow flurries. The bed and bedding were amazing! There was a complementary mini bar that they restocked every day. Turn down service with chocolates was a nice surprise. The morning breakfast was incredible, you could get an omelet or pancakes if you didn't find something on the buffet. Fresh squeezed orange juice and mimosas were also included. The cappuccino was amazing! The dinners also did not disappoint! Overall 10 out of 10! Highly recommend!
Stayed 4 nights in Apr 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Douglas

Stayed 2 nights in May 2024

10/10 Excellent

Barbara, New Lenox

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was great. Nuria was very informative on local activities and getting us to where we wanted to go. We were able to get to a viewing site for the Matterhorn thanks to her help. Room was large and comfortable. Bathroom and shower were nice and spacious. One of the few hotels that I actually didn't want to leave, because I was comfortable there.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, room, breakfast...everything. Floor lights that turn on as you move throughout room were cool too.
Stayed 1 night in Apr 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay! The front desk reception staff are very knowledgeable about local interests. I highly recommend this hotel!!
Stayed 3 nights in Apr 2024

10/10 Excellent

kibong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

ARTURO, Frisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view, Location location location Good service Great restaurant for dinner It’s a good option in Zermatt
Stayed 2 nights in Mar 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As someone who spends about 50 nights a year in a hotel I can say with certainty that this is the best place I remember staying! The staff are incredible, the location is super convenient, and the restaurant in the hotel is the most sought-after in town! Can’t wait to come back, and stay twice as long…
Stayed 4 nights in Feb 2024

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite hotels (and I travel a lot!)
Can't give this hotel enough 5 stars. Everything was amazing: 1. The location. If you ski, it's an easy walk to the bus that takes you to the lifts. There are bars, restaurants, shopping, anything you want on a vacation is steps away. 2. The rooms are big, warm and cozy. 3. What really stood out is the welcoming service and atmosphere. We will come again just for that 4. The restaurant has amazing food!
Stayed 7 nights in Feb 2024

10/10 Excellent

shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
family owned, personal service, staff at breakfast absolutely brilliant! Gabriela at dinner also
Stayed 6 nights in Jan 2024

10/10 Excellent

Eliseo

Stayed 9 nights in Nov 2023

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous stay here staff were wonderful great spa & breakfast was plentiful
Stayed 3 nights in Nov 2023