The Omnia

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Omnia

Water view
Indoor pool, outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas
Exterior
Restaurant
Panoramic Suite, Mountainside (Matterhorn Suite) | View from room

Reviews

10 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included

Explore the area

Map
Auf dem Fels, Zermatt, 3920
  • Zermatt-Matterhorn Ski Paradise
    1 min walk
  • Zermatt Visitor Center
    3 min walk
  • Matterhorn Museum
    6 min walk
  • Sion (SIR)
    75 min drive

Room options

Design Double Room, 1 King Bed, Valley View

  • 36 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

Comfort Double Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Ecksuite)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 King Bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Panoramic Suite, Mountain View, Tower (Tower Suite)

  • 90 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite (Village Suite)

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Panoramic Suite, Mountainside (Matterhorn Suite)

  • 70 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Basic Single Room, 1 Queen Bed (Queen Double Room)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

The Omnia

Luxury hotel with a full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free full breakfast and free WiFi in public areas are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
The Omnia offers 30 accommodations with DVD players and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of the helpful staff at The Omnia. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Free breakfast, free WiFi in public areas, and a full-service spa are available.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a meal at the fine-dining restaurant or drinks at the lobby lounge
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Treat yourself to Thai massages, reflexology, or aromatherapy at the spa
  • Services include supervised childcare, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 0.1 mi (0.1 km) from Zermatt-Matterhorn Ski Paradise and 1.4 mi (2.2 km) from Sunnegga Ski Resort
  • Airport shuttle service available for a fee
The Omnia offers its guests a full-service spa, an indoor pool, and an outdoor pool. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A health club, a spa tub, and a sauna are also featured at the luxury The Omnia.

This 5-star Zermatt hotel is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 11:00 AM.
The OMNIA - This fine-dining restaurant serves dinner only. Reservations are required.
THE OMNIA Lobby/Terrasse - This lobby lounge specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM–11:00 AM
  • 1 bar
  • Room service available

Restaurants on site

  • The OMNIA
  • THE OMNIA Lobby/Terrasse

Things to do

  • Fitness centre
  • Full-service spa
  • Golf
  • Indoor pool
  • Outdoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Art supplies
  • Baby bath
  • Baby monitor
  • Children's books
  • Children's games
  • Children's dinnerware
  • DVD player
  • High chair
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hairdryer
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

This property is closed from November 8 2024 to November 23 2024 (dates subject to change).
The following facilities are closed on Sunday and Monday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Omnia

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 250.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: CHF 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

National rating

This hotel is rated 5 stars.

Property is also known as

Omnia Hotel Zermatt
Omnia Zermatt
The Omnia Hotel Zermatt
The Omnia Hotel
The Omnia Zermatt
The Omnia Hotel Zermatt

The Omnia Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 85 out of 89 reviews" "
Rating 8 - Good. 3 out of 89 reviews" "
Rating 6 - Okay. 1 out of 89 reviews" "
Rating 4 - Poor. 0 out of 89 reviews" "
Rating 2 - Terrible. 0 out of 89 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew, North Bergen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give it 6 stars , I would. The team was outstanding, great location , just an incredible stay , will definitely come back
Stayed 3 nights in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Everything and everyone was amazing
Stayed 2 nights in Apr 2024

10/10 Excellent

Dario

Stayed 2 nights in Mar 2024

10/10 Excellent

Stephen

Stayed 2 nights in Mar 2024

10/10 Excellent

Francesca

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel, most kind and attentive staff. It feels like a 6 star hotel. Best hotel we stayed in Switzerland, we loved our time in The Omnia. Definitely coming back with our family.

10/10 Excellent

Ryan

Stayed 2 nights in Feb 2024

8/10 Good

Diana

Stayed 3 nights in Jan 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so warm and hospitable. They elevated our stay not to mention the upgrade I got. Wow!! We will be back for sure!
Stayed 1 night in Nov 2023

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience! They anticipate every need and exceed it!
Stayed 3 nights in Nov 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will officially be my first review. Ive been to a lot of hotels throughout my travels but this place ranks top 3 but will still be the first time I'm moved to leave a review. Every detail was thoughtout and the staff reaching out to me to help with getting to the property from train station was just a blessing after a long travel time. They made the effort at using my name the entire time. Welcomed with a drink and parted ways with chocolate...damn, so good. The views, the vibe and aesthic choices of the property, the center of town location, the people, the mountains, etc...again, I can't say enough. Zermatt was incredible but the hotel ameneties made it difficult to leave sometimes. I would leave early morning to explore and when I started back to the hotel I was equally eager to discover the property again and again. Thank you to the staff for making my first solo trip one of the most amazing trips ever.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Staff top notch. Staff was super friendly and helpful. I would recommend this place to anyone visiting.
Stayed 2 nights in Oct 2023

10/10 Excellent

Eric

Liked: Staff & service, property conditions & facilities
The hospitality was unmatched along with impeccable views of the mountain and town.
Stayed 2 nights in Aug 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, great staff, perfect location, and excellent spa! Nice attention to detail with a great turn down service, treats in the rooms and a wonderful breakfast.
Stayed 2 nights in Aug 2023

10/10 Excellent

Daniel, Lebanon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Omnia is probably best luxury hotel i’ve stayed at with staff making it truly sbovd snd beyond expectations. They rven provided a walking stick for me when my leg became sn issue during trip.
Stayed 2 nights in Jul 2023

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful—clean and relaxing in a very zen way. What stood out the most was the staff. They were all very friendly, helpful, and courteous. I would highly recommend the property to anyone visiting Zermatt. Great location and delicious breakfasts too!
Stayed 6 nights in Feb 2023

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super service, worth every thing i paid for.
Stayed 2 nights in Jan 2023

10/10 Excellent

Casey, Auberry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and overall experience was incredible.

10/10 Excellent

Emma

Stayed 1 night in Nov 2022

10/10 Excellent

Po-Hsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

namsoo, ambler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked liked liked.
Stayed 2 nights in Sep 2022

10/10 Excellent

besty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel I’ve stayed at.
Stayed 3 nights in Jan 2022

10/10 Excellent

Shorouq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an excellent stay what I can say is waaaaaaw they are very friendly and nice I really appreciate what they did for us lovely team at This beautiful hotel it was my dream
Stayed 2 nights in Dec 2021

10/10 Excellent

Jens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Service was second to none.
Stayed 3 nights in Dec 2021