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Hotel Tannenhof

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Tannenhof

Front of property – evening/night
Gallery Double or Twin Room
Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi
Bar (on property)
Breakfast, lunch, dinner served; Italian cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Housekeeping
  • Bar
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant

Explore the area

Map
3 Englischer Viertel, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    1 min walk
  • Mountaineers Cemetery
    2 min walk
  • Zermatt - Furi
    2 min walk
  • Sion (SIR)
    77 min drive

Room options

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double or Twin Room

Basic Double or Twin Room

Basic Double or Twin Room

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Tannenhof

Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise
This smoke-free hotel features a restaurant, a bar/lounge, and tour/ticket assistance. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a hair salon, a front-desk safe, and multilingual staff are onsite.
Hotel Tannenhof offers 16 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The free breakfast at Hotel Tannenhof gets high marks from our customers. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy Italian cuisine while dining at Golden LokDown
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Onsite recreation includes helicopter/airplane tours and a ropes course
  • Guests have great things to say about the helpful staff and the location
  • Steps from Zermatt-Matterhorn Ski Paradise and Mountaineers Cemetery
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Multilingual staff, ski storage, and tour/ticket assistance are also featured at Hotel Tannenhof.

This 3-star Zermatt hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Golden LokDown - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Languages

English, French, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Golden LokDown

Things to do

  • Helicopter/aeroplane tours
  • Ropes course

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Heated floor (bathroom)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

More

  • Local maps
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Schallers Tannenhof
Hotel Tannenhof Hotel
Hotel Tannenhof Zermatt
Hotel Tannenhof Hotel Zermatt

Hotel Tannenhof Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 181 out of 233 reviews" "
Rating 8 - Good. 37 out of 233 reviews" "
Rating 6 - Okay. 10 out of 233 reviews" "
Rating 4 - Poor. 3 out of 233 reviews" "
Rating 2 - Terrible. 2 out of 233 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Paul, Dover

Travelled with family
Liked: Cleanliness, staff & service
The property was clean and updated. There were no chairs in the room, only 2 on the balcony. The morning after our first night, there was no hot water for showers or washing. The breakfast buffet was average with yogurts, breads, cereals but no hot foods. On our last night I requested an iron and board from reception and was told that they didn’t have one, not that it wasn’t available, they just didn’t have one.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

10/10 Excellent

Janine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was the perfect choice for our 3 night stay in Zermatt. It was right in the center of town with only a 5 min walk to the train station yet it still felt peaceful and quiet. The rooms are beautifully appointed with modern yet elegant decor. The bed, sheets and pillows were excellent quality and I slept like the dead each and every night. The staff were incredibly helpful and friendship which added to the enjoyment of our stay. Lastly, the breakfast was more of a continental style breakfast but it was perfectly adequate with great quality breads, cheese, yogurt, cereal, etc. If I return to Zermatt I would definitely choose this hotel again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the Matterhorn from the breakfast room. Large room with balcony.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ghulam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Wai

Liked: Cleanliness, staff & service, property conditions & facilities
We stay at the family room that comprises of 2 bed rooms, one bath and one large living room and beautiful balcony. The room was located at the very top floor and it is the only unit on the top floor . We really enjoyed our stay. Good breakfast with friendly staffs. The only thing is one of bed rooms seem a a little tight for two peoples to share. The shower was amazing, however, if there were a few shower hooks in the bathroom, that will be helpful. Overall, we were really pleased with our stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ghulam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that this property was walkable to everything, but set back off the main street.
Stayed 2 nights in Aug 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service
I would have liked to rate this hotel a 5, but there was one thing that let it down. While the rooms do not have AC, what could make the stay more pleasant would be a fan. There is no air circulation in the room and you can only crack the window open slightly- while the nights do get cooler in Zermatt, it’s not enough to get some air ventilation. The room - though beautiful, clean and spacious was stuffy and hot which didn’t make for the best night sleep.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most beautiful hotels in the most beautiful village! I can’t recommend staying here enough and visiting Zermatt should be on everyone’s travel list. The staff were kind and helpful, breakfast was great with a view of the Matterhorn and the rooms were very comfortable. We spent a lot of time relaxing on our deck after paragliding and being on the mountain all day. We’ll stay here again when we return, no question!
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great room — comfortable, clean. Overall, great stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the family room on the top floor. It was spacious, modern, sleek, elegant and cosy. The beds were so comfortable. It felt allround luxurious. We appreciated being just off the busy main street. We hope to visit again
Stayed 2 nights in Aug 2024

10/10 Excellent

kitaek

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Victor, Vista

Excellent!
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

RAJESH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, very clean and high end property
Stayed 1 night in Aug 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in Zermatt
The hotel is very centrally located and only a 5 minute walk from the train station. The rooms are modern and beautifully designed with stunning views. I would not hesitate to stay here again and recommend to friends and family.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Employees were all very kind
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed and very friendly and helpful staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful balcony- spacious room
Our stay in the family room was amazing! The hotel and restaurant are beautiful, the view from our balcony was breathtaking, and it’s conveniently located less than a 10 minute walk from the train station. The church bells every morning at 7:45 may not be best for light or late sleepers, but they make for a unique experience. I highly recommend staying at Hotel Tanenhof.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in the family room was amazing! The hotel and restaurant are beautiful, the view from our balcony was breathtaking, and it’s conveniently located less than a 10 minute walk from the train station. The church bells every morning at 7:45 may not be best for light or late sleepers, but they make for a unique experience. I highly recommend staying at Hotel Tanenhof.
Stayed 2 nights in Jul 2024

10/10 Excellent

Reidden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ji Seong

Stayed 2 nights in Jul 2024