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Mountain Exposure Luxury Chalets & Penthouses & Apartments

4.0 star property

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January 2025

Photo gallery for Mountain Exposure Luxury Chalets & Penthouses & Apartments

Luxury Penthouse, 4 Bedrooms, Ensuite, Mountain View (Heinz Julen Penthouse) | Living area
Panoramic Penthouse | Terrace/patio
Egyptian cotton sheets, hypo-allergenic bedding, blackout curtains
Luxury Penthouse, 5 Bedrooms, Hot Tub, Mountain View (The Zermatt Lodge) | Jetted bathtub
Luxury Chalet, 5 Bedrooms, Sauna, Mountain View (Gemini)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Barbecue grill
    Barbecue grill
  • Kitchen
    Kitchen
  • Outdoor space
    Outdoor space

Explore the area

Map
Schälpmattgasse 14, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    1 min walk
  • Zermatt - Furi
    1 min walk
  • Furi Ski Area
    1 min walk
  • Sion (SIR)
    75 min drive

Room options

View all photos for Luxury Penthouse, 3 Bedrooms, Mountain View (Zeus)

Luxury Penthouse, 3 Bedrooms, Mountain View (Zeus) | Living area

Luxury Penthouse, 3 Bedrooms, Mountain View (Zeus)

  • 180 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 6 Twin Beds

Deluxe Penthouse

  • 135 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Twin Bunk Bed

View all photos for Exclusive Apartment, 3 Bedrooms, Mountain View (Heidi)

Exclusive Apartment, 3 Bedrooms, Mountain View (Heidi) | Living room

Exclusive Apartment, 3 Bedrooms, Mountain View (Heidi)

  • 120 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Superior Apartment, 3 Bedrooms, Mountain View (Nevis)

Superior Apartment, 3 Bedrooms, Mountain View (Nevis) | Living area

Superior Apartment, 3 Bedrooms, Mountain View (Nevis)

  • 118 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Superior Duplex, 4 Bedrooms, Mountain View (Carmen)

Superior Duplex, 4 Bedrooms, Mountain View (Carmen) | Terrace/patio

Superior Duplex, 4 Bedrooms, Mountain View (Carmen)

  • 150 sq m
  • 4 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 8
  • 1 King Bed and 6 Twin Beds

View all photos for Panoramic Penthouse

Panoramic Penthouse

Panoramic Penthouse

  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Penthouse, 3 Bedrooms, Mountain View (Zora)

Luxury Penthouse, 3 Bedrooms, Mountain View (Zora) | Living room

Luxury Penthouse, 3 Bedrooms, Mountain View (Zora)

  • 165 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Luxury Penthouse, 4 Bedrooms, Ensuite, Mountain View (Heinz Julen Penthouse)

Luxury Penthouse, 4 Bedrooms, Ensuite, Mountain View (Heinz Julen Penthouse)

Luxury Penthouse, 4 Bedrooms, Ensuite, Mountain View (Heinz Julen Penthouse)

  • 260 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Mountain view
  • Sleeps 8
  • 4 Double Beds

View all photos for Deluxe Penthouse, 4 Bedrooms (Panchita)

Deluxe Penthouse, 4 Bedrooms (Panchita) | Terrace/patio

Deluxe Penthouse, 4 Bedrooms (Panchita)

  • 140 sq m
  • 4 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for Luxury Chalet, 5 Bedrooms, Sauna, Mountain View (Gemini)

Egyptian cotton sheets, hypo-allergenic bedding, blackout curtains

Luxury Chalet, 5 Bedrooms, Sauna, Mountain View (Gemini)

  • 185 sq m
  • 5 bedrooms
  • 5 bathrooms
  • Mountain view
  • Sleeps 10
  • 8 Twin Beds and 1 Double Bed

View all photos for Luxury Chalet, 4 Bedrooms, Hot Tub, Mountain View (Pollux)

Egyptian cotton sheets, hypo-allergenic bedding, blackout curtains

Luxury Chalet, 4 Bedrooms, Hot Tub, Mountain View (Pollux)

  • 155 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Mountain view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • 57.5 sq m
  • 1 bedroom
  • 1 bathroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Chalet, 4 Bedrooms, Sauna, Mountain View (Ibron)

Luxury Chalet, 4 Bedrooms, Sauna, Mountain View (Ibron)

Luxury Chalet, 4 Bedrooms, Sauna, Mountain View (Ibron)

  • 220 sq m
  • 4 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 8
  • 8 Twin Beds

View all photos for Luxury Chalet, 4 Bedrooms, Hot Tub, Mountain View (Castor)

Flat-screen TV, DVD player

Luxury Chalet, 4 Bedrooms, Hot Tub, Mountain View (Castor)

  • 155 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Mountain view
  • Sleeps 8
  • 8 Twin Beds

View all photos for Luxury Studio Suite, 1 King Bed, Kitchen, Mountain View (Studio Venus)

Luxury Studio Suite, 1 King Bed, Kitchen, Mountain View (Studio Venus)

Luxury Studio Suite, 1 King Bed, Kitchen, Mountain View (Studio Venus)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Loft, 3 Bedrooms, Ensuite, Mountain View (Heinz Julen Loft)

Luxury Loft, 3 Bedrooms, Ensuite, Mountain View (Heinz Julen Loft) | Mountain view

Luxury Loft, 3 Bedrooms, Ensuite, Mountain View (Heinz Julen Loft)

  • 300 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Penthouse, 5 Bedrooms, Hot Tub, Mountain View (The Zermatt Lodge)

Egyptian cotton sheets, hypo-allergenic bedding, blackout curtains

Luxury Penthouse, 5 Bedrooms, Hot Tub, Mountain View (The Zermatt Lodge)

  • 320 sq m
  • 5 bedrooms
  • 5 bathrooms
  • Mountain view
  • Sleeps 10
  • 6 Twin Beds and 2 King Beds

View all photos for Deluxe Apartment, 4 Bedrooms, Mountain View (Whymper)

Deluxe Apartment, 4 Bedrooms, Mountain View (Whymper)

Deluxe Apartment, 4 Bedrooms, Mountain View (Whymper)

  • 315 sq m
  • 4 bedrooms
  • 5 bathrooms
  • Mountain view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 4 Twin Beds

View all photos for Superior Apartment, 3 Bedrooms, Terrace, Mountain View (Vieux Moulin Garden)

Superior Apartment, 3 Bedrooms, Terrace, Mountain View (Vieux Moulin Garden)

Superior Apartment, 3 Bedrooms, Terrace, Mountain View (Vieux Moulin Garden)

  • 95 sq m
  • 3 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe Penthouse

Deluxe Penthouse | Terrace/patio

Deluxe Penthouse

  • 230 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Mountain view
  • Sleeps 8
  • 4 King Beds

Similar properties

Front of property

Naco Aparthotel & Spa

Pool
Breakfast included
Kitchen
Free WiFi
5.0 out of 5, Exceptional, (105)
The price is €431
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Naco Aparthotel & Spa

About this property

Mountain Exposure Luxury Chalets & Penthouses & Apartments

Family-friendly aparthotel in Zermatt with spa services
Along with spa services, this smoke-free aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, express check-out, and tour/ticket assistance. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Conveniences include a refrigerator and a microwave, and guests will appreciate thoughtful touches like an espresso maker and bathrobes. Housekeeping is available on request.
Mountain Exposure Luxury Chalets & Penthouses & Apartments offers 5 accommodations with DVD players and espresso makers. Beds feature Egyptian cotton sheets. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Mountain Exposure Luxury Chalets & Penthouses & Apartments, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Free WiFi in public areas, dry cleaning service, and train station drop-off service (surcharge) are available. This upscale aparthotel has 5 apartments. Each apartment includes amenities such as free WiFi and a deep soaking tub.
  • Each apartment offers a kitchen, a deep soaking tub, and a living room
  • Free WiFi
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes bike rentals and helicopter/airplane tours
  • Steps from Zermatt-Matterhorn Ski Paradise and 7 minutes by foot from Zermatt-Furi Gondola
  • Train station pick-up and train station drop-off shuttle service available for a fee
As a guest of Mountain Exposure Luxury Chalets & Penthouses & Apartments, you'll find spa services, a terrace, and barbecue grills. WiFi is free in public spaces. A train station pick-up service and a train station drop-off service are available for a fee. Multilingual staff, ski storage, and tour/ticket assistance are also featured at the family-friendly Mountain Exposure Luxury Chalets & Penthouses & Apartments.

This 4-star Zermatt aparthotel is smoke free.

Languages

English, French, German, Italian, Spanish

Property amenities

Ski

  • Close to a ski area, ski runs and ski lifts
  • Downhill skiing, ski equipment hire shops and snowboarding nearby
  • Ski storage
  • Ski shuttle nearby
  • Ski passes

Pool/Spa

  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transport

  • Off-site parking for CHF 24 per day; booking required
  • Return train station shuttle (surcharge) from 7:00 AM to 8:00 PM
  • Ski shuttle nearby
  • Car not required

Family friendly

  • Babysitting (surcharge)
  • High chair
  • Children's toys
  • Children's books

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Coffee/tea maker
  • Toaster
  • Cookware/dishes/utensils

Dining

  • Dining table

Bedrooms

  • Hypo-allergenic bedding
  • Egyptian cotton sheets
  • Bed sheets provided
  • Rollaway/extra beds: CHF 50.0 per day

Bathrooms

  • Bath or shower
  • Deep-soaking bath
  • Shampoo
  • Dressing gowns
  • Free toiletries
  • Slippers
  • Soap
  • Towels provided
  • Hairdryer

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with cable service
  • DVD player

Outdoor areas

  • Terrace
  • Barbecue
  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Laundry detergent

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Local maps
  • Guidebooks/recommendations
  • Electrical adapters/chargers
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains

Location highlights

  • Near a train station
  • In the mountains

Things to do

  • Helicopter/aeroplane tours on site
  • Rock climbing on site
  • Bike hire on site
  • Bike rentals nearby
  • Sledging nearby
  • Snowshoeing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Golf nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 5 rooms
  • 14 buildings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:30 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 24 per day (22966 ft away)
  • Housekeeping is available for an additional fee and varies based on unit size
  • Rollaway bed fee: CHF 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mountain Exposure Luxury Chalets & Penthouses & Apartments offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 9:30 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Mountain Exposure Self Catered
Mountain Exposure Luxury Chalets Penthouses Apartments
Mountain Exposure Self Catered Apartments Zermatt
Mountain Exposure Self Catered Zermatt
Mountain Exposure Self Catered Apartments Apartment Zermatt
Mountain Exposure Self Catered Apartments Apartment

Mountain Exposure Luxury Chalets & Penthouses & Apartments Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 23 out of 33 reviews" "
Rating 8 - Good. 7 out of 33 reviews" "
Rating 6 - Okay. 3 out of 33 reviews" "
Rating 4 - Poor. 0 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shinji, Dusseldorf

Stayed 3 nights in Aug 2024

10/10 Excellent

Haitham

Liked: Cleanliness, amenities, property conditions & facilities
Superb apartment and amazing staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Incredible view of the Matterhorn and Zermatt Village. Good amenities, lots of room, open and bright, good beds and bedding. Great balcony! There is some loud construction going on but it didn’t start too early. Plus they didn’t work on the weekend and no noise in the evenings. Absolutely no complaints! Loved the stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Do-Quyen

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Linda

Travelled with group
Liked: Cleanliness, room comfort
Beautiful chalet, but disappointing stay.
Disappointed that the advertised amenities were not available. Catered breakfast, daily housekeeping, evening “wine and canapés” were not provided as advertised. I would not have booked this stay had I known.
Stayed 3 nights in Oct 2023

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a good time at this property. I think it was a little confusing that we were actually located in a condo separate from any main hotel building (studio Venus) and there wasn’t too much around us. But it was very walkable and there was enough support from the hotel staff to get what we needed if the room didn’t have it. We had a very nice and comfortable stay.
Stayed 4 nights in Jul 2023

10/10 Excellent

Janine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice views, easy access, great location.
Stayed 3 nights in Jul 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

chi wai

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Excellent concierge service. Highly recommended
Stayed 3 nights in May 2022

10/10 Excellent

Norma J

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing place to stay! Very clean and within walking distance of everything we wanted to do! Great communication from hosts! Amazing views of the Matterhorn! Highly recommend staying here!
Stayed 3 nights in May 2022

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay here. The view is beautiful and the room was comfortable and very clean. The location was excellent. We will definitely stay here again and recommend it to all of our friends and family.
Stayed 3 nights in Sep 2021

10/10 Excellent

Hajer

Travelled with family
Liked: Cleanliness, room comfort
Amazing stay. Hugh was very helpful. Coming back again
Stayed 3 nights in Aug 2021

10/10 Excellent

Kashif

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2020

10/10 Excellent

Michaela

Liked: Cleanliness, room comfort
Great stay at Studio Venus. Excellent location. Facilities very handy for weekend hiking or skiing.
Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for two people visiting Zermatt. Wonderful views and the concierge service is second to none.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We stayed in another CHALET ZORA in 2017 so we decided to stay in a bigger CHALET ZERMATT LODGE this time. The chalet looks better in person than in photos. We arrived in two groups. They helpful us to arrange the transfer in two separate groups. We enjoyed the place. It has elevator so no problem with big suitcases. The WIFI is a little slow but it didn't bother us. The only problem is that check out is at 10 am which is very very early. Our host was kind enough to let us check out at 10:30. Last time we could check out around 11:30 am. It would be nice to check out at noon.
Stayed 3 nights in May 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Sprague

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our family of 5 stayed here, and it was the perfect option for us. We were looking for something spacious and modern/clean with views, and I feel like for the price we got a great price compared to the other properties in the area. Very well-cared for property and service was prompt. The only negative was the walk to get to the property was a bit off the beaten path and you had to cross through construction site, but this was not a super negative thing at all. Everything is very close and accessible. I'd definitely stay here again.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Gurudev, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience, Very helpful staff. I stayed with my family for 5 nights after booking through Experian. I had filled in accommodation for 3 and after booking this accommodation the staff contacted me saying that the accommodation was only suitable to two. They were willing to provide an extra bed for extra cost. Pick up and drop to station was included. Clean place, staff briefed us about the place and things to do. We were provided with some supplies to when we reached which was great.
Stayed 5 nights in Oct 2017

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for a family or small group of friends
Excellent accommodations for a family or small group of friends. I loved the apartment. Very comfortable

8/10 Good

Bradley, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment Elise in Zermatt
Perfect position, excellent condition and very well equipped. Zermatt itself is breathtaking.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment is newly renovated. Great appliances and furnishing. Good customer service. Responsive to emails or calls. Staff picked up and dropped us off at train station and took our luggage to the apartment by taxi.

10/10 Excellent

Michael, Geneva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Experience
We were upgraded by Mountain Exposure from a smaller chalet Heidi to a bigger one, Carmen, free of charge. We are a big family with 4 adults and 3 kids. Having a bigger living room and an extra sitting room with a TV on the top floor was great! Thank you very much for this. Our Mountain Exposure contact Santa was very helpful in preparing our stay and during. She had made ski lesson and restaurant bookings for us in advance. She was always available for help during our stay and very flexible and accomodating when some of our plans changed.