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Double Room (Nord)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double Room (Süd Matterhorn Blick)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Double Room (Chalet Style mit Matterhornblick)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hotel Description

During your stay at Hotel Mountain Paradise, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Free breakfast, free WiFi in public areas and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free local cuisine breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Treat yourself with a visit to the full-service spa
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a steam room, a sauna and downhill skiing
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Mountain Paradise ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Mountain Paradise

Everyone (2)
4 out of 5

Posted by on 16 Oct 2023

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5 out of 5

Posted by on 16 Mar 2022

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5 out of 5
Die Unterkunft liegt zwar etwas ausserhalb des Zentrums aber ganz in der Nähe der Talstation und daher ideal gelegen. Das Personal war sehr zuvorkommend.

Posted by on 14 Nov 2021

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5 out of 5
Es war einen unvergesslichen Aufenthalt in Hotel. Sauberkeit, tolle Frühstück, liebevolle und aufmeksame Personal hat uns extrem beeindruckt. Tolle tipps und Beratung von Personal hat uns extrem geholfen die Umgebung sehr schnell kennen zu lernen und zu geniessen.

Posted by on 29 Dec 2020

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About the Hotel Mountain Paradise

Location Schluhmattstrasse 130, Zermatt, 3920

Property Features

During the winter, enjoy on-site recreational activities like downhill skiing, snowboarding and ice skating. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. When the sun goes down, sip après-ski drinks in the hotel's bar. Free breakfast is available daily. WiFi is free in public spaces. This 3-star Zermatt hotel is smoke free.

  • 19 guestrooms or units
  • Local cuisine
  • Breakfast available (free)
  • Ski equipment storage
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zermatt (QZB-Zermatt Train Station) (0.1 km / 0.1 mi)

Room Amenities

Hotel Mountain Paradise offers 19 accommodations with a safe and complimentary newspapers. 64-cm flat-screen televisions come with cable channels. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Bath or shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Safe
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free local cuisine breakfast daily from 7:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sledding on site
  • Playground on site
  • Snowboarding on site
  • Snowshoeing on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Ice skating on site
  • Snow sports gear
  • Downhill skiing on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open selected days.

  • Sauna in spa

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours.

The front desk at this property is open daily from 8:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CHF 20 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Union Pay and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 7:00 PM
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mountain Paradise
  • Hotel Mountain Paradise Hotel
  • Hotel Mountain Paradise Zermatt
  • Hotel Mountain Paradise Hotel Zermatt

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.