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Hotel Holiday

3.0 star property

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Photo gallery for Hotel Holiday

Front of property – evening/night
Mountain view
Aerial view
Lobby lounge
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Housekeeping
  • Bar
  • Pet-friendly
  • Laundry
  • Free WiFi

Explore the area

Map
Gryfelblatte 4, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt–Sunnegga Funicular
    ‪5 min walk‬
  • Zermatt Visitor Center
    ‪8 min walk‬
  • Sion (SIR)
    ‪75 min drive‬

Room options

View all photos for Standard Double Room, Balcony, Mountain View

Standard Double Room, Balcony, Mountain View

Standard Double Room, Balcony, Mountain View

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Balcony, Mountain View

Superior Double Room, Balcony, Mountain View

Superior Double Room, Balcony, Mountain View

  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room, Balcony, Mountain View

Triple Room, Balcony, Mountain View

Triple Room, Balcony, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 3 Large Twin Beds

View all photos for Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 4 Twin Beds

Similar properties

Exterior

Hotel Mountain Paradise

  • Breakfast included
  • Spa
  • Pet-friendly
  • Free WiFi
4.7 out of 5, Exceptional, (58)
The price is €606
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Hotel Mountain Paradise

About this property

Hotel Holiday

Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise
A restaurant, a bar/lounge, and concierge services are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include dry cleaning, laundry facilities, and a lobby fireplace.
Hotel Holiday offers 36 accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Holiday. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast offered
  • Free WiFi
  • Enjoy French cuisine while dining at La Caleche
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Zermatt-Matterhorn Ski Paradise and 5 minutes by foot from Zermatt–Sunnegga Funicular
  • Train station pick-up shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Multilingual staff, ski storage, and concierge services are also featured at Hotel Holiday.

This 3-star Zermatt hotel is smoke free.

Guests are served free buffet breakfast.
La Caleche - This restaurant specializes in French cuisine and serves breakfast and dinner.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 1 bar

Restaurants on site

  • La Caleche

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Accessibility

  • Lift

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between April 15 and June 15.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 12 per pet, per day, plus a deposit of CHF 12 per night
  • Maximum 2 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 40.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CHF 12 per night
  • Pet fee: CHF 12 per pet, per day
  • Rollaway bed fee: CHF 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Holiday offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Holiday Zermatt
Hotel Holiday Zermatt
Hotel Holiday Hotel
Hotel Holiday Zermatt
Hotel Holiday Hotel Zermatt

Hotel Holiday Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 123 out of 219 reviews
Rating 8 - Good. 77 out of 219 reviews
Rating 6 - Okay. 14 out of 219 reviews
Rating 4 - Poor. 2 out of 219 reviews
Rating 2 - Terrible. 3 out of 219 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice size rooms and a convenient restaurant downstairs. The breakfast was very good and the servers friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and staff is friendly..
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Shota

Stayed 2 nights in Aug 2024

10/10 Excellent

Sabi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short but uphill walk from train station they have transport but it’s 5 Swiss francs a person but a doable walk with a carry on bag Breakfast was sumptious , quiet area but no t close to any restaurants but Zermatt is a small but beautiful town so everything is in walking distance
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

👎
I had a reservation at this hotel but had to cancel because my wife became very ill with food poisoning. I fully understood the reservation was non-refundable, but given the situation, I asked Hotels.com to contact the hotel on my behalf to request a partial refund. To my surprise, the hotel refused to offer any flexibility or even attempt to negotiate, despite the circumstances being beyond our control. Their lack of empathy and unwillingness to work with us was extremely disappointing. Next time I’m in Zermatt, I will definitely not be staying here. Very poor customer service.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Travelled with family
Liked: Amenities
Exelente
Stayed 1 night in Aug 2024

10/10 Excellent

Devdatta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast for sure. Front desk folks were very friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

TARO

Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
The hotel was very clean & convenient that it had a restaurant, bar & breakfast. The rooms had a great terrace that had nice views. One of our party was able to get a fantastic photo of the "golden horn" when she happened to wake up at 6am and looked out the window and saw it. We had to make changes to our reservations prior to our visit, the staff was very accommodating and made sure we received confirmation of the change (so much that they called to make sure we saw it), For those wondering about the recent floods, we did not notice anything amiss in the town or hotel. The only issue was having to take a bus for part of the way into Zermatt, but that only provided lovely views, and of course affected the whole town and not just this hotel. No SC but it was not needed during our stay in July.
Stayed 1 night in Jul 2024

10/10 Excellent

Nikunj

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Close to Zermatt station but it’s on a hill so it can be tricky if you have big or lots of luggage. Breakfast was good. I would stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Pranav

Stayed 1 night in Jul 2024

10/10 Excellent

Deborah S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
Hotel was awesome! Staff was great! Room was perfect and the breakfast was outstanding! We would stay there again. Beware that the walk to the hotel is steep. Hotel is high up so this could be a challenge to some although we loved it.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay! Highly recommend!
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Magedaragamage

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel and Have some good view of Matterhorn. Easy access to station via electric car for about 13 CHF. Breakfast was really good. Would love to stay again.
Stayed 3 nights in Apr 2024

8/10 Good

Balaji

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property which is well maintained. Not so great breakfast for what you pay but cleanliness and other things compensate for it.
Stayed 1 night in Apr 2024

10/10 Excellent

JAVIER

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel. Staff very friendly and helpful.
Stayed 2 nights in Mar 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2024

10/10 Excellent

Cary

Stayed 1 night in Mar 2024

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing cozy hotel.
Awesome hotel only about 200 yards from the town center, so it was convenient. Quiet area too. There is a hill to walk up to the hotel but it didn’t bother anyone in my family. If you’re going skiing it was very convenient to the Sunnegga funicular and the ski rental shop next to it. We loved our room which had a beautiful view of the Matterhorn from the balcony. The whole staff was very friendly. They even had a cool bar/living room off the lobby. And the bowl of oranges in the lobby were absolutely amazing. The breakfast was also very good with tons of options. We want to go back there.
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024