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4.6 out of 5

"Family-like warm atmosphere, makes you feel like at home only you don’t have to do anything apart from relaxing. Amazing breakfast buffet, great varie ... " More

By a verified traveller on Fri 04 Mar 2022

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Swiss Style Double Room Plus

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Cosy Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Alpine Roof Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Basic Room, Ground Floor

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Swiss Style Family Room

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Swiss Style Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Daniela. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Enjoy features like free breakfast, free WiFi in public areas and free train pick-up service. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy fondue while dining at Schaeferstube
  • Indulge in a treatment at the full-service spa
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes a steam room, a sauna and bicycles to rent
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Free train station pick-up shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Daniela ratings based on 19 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Daniela

Everyone (12) Couples (5) Family (1)
5 out of 5
Family-like warm atmosphere, makes you feel like at home only you don’t have to do anything apart from relaxing. Amazing breakfast buffet, great variety. Within a walking distance to train station and any ski stations.

Posted by on 4 Mar 2022

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5 out of 5

Daniela in Zermatt

Pros: The friendly and helpful staff, free coffee and tea all day, comfortable beds.
Cons: Everything was up to standard for a 4star hotel.
Location: It was walking distance from the station.Free transport to and from hotel.The spa was closeby. There is a small supermarket nearby.
The hotel staff were extremely competent in giving us information on the first day. We had a view of the tip of the Matterhorn from our room which was exquisite each morning. The breakfast was more than adequate and the atmosphere typically Swiss. You realize how well the family Julen run the hotel because you see them working in different parts of the hotel. It was a treat to be able to relax at the pool and spa at the Julen Hotel. The restaurant at the Julen hotel was correctly priced and the meal was delicious. We would surely go back to Daniela.

Posted by on 23 Oct 2016

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4 out of 5

GOOD ACCOMODATION

Perhaps more a great 3* than a 4* especially cause the bathroom is a little bit old fashion and bath products are not so great but except for this it's a very good accomodation. Breakfast is included in the price and it's a very good one: you can choose continental or european or both of them. Don't miss to taste hausbrot with salmon. Location is great, a few minutes walk from the cableway and really no more than two minutes from Banhoffstrass, the main road in Zermatt. Hotel Julen is really close and there you can use wellness centre.

Posted by on 7 Nov 2012

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5 out of 5

Posted by on 20 Aug 2023

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5 out of 5

Posted by on 3 Aug 2021

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5 out of 5
Mit viele Liebe zum Detail eingerichtetes Hotel. Sehr gastfreundlich und nettes Personal. Alle Bahnen sind innert 10 Min. erreichbar Hatte noch nie eine Nespresso Kaffeemasche im Zimmer. Alle Getränk, Kaffee und alles aus dem Kühlschrank, konnten kostenfrei konsumiert werden. Von einigen Zimmern direkte Sicht aufs Matterhorn. Wir können das Hotel Danielas, das Restaurant Julen, sowie das Paparlap Pub sehr empfehlen. Wie haben uns äusserst wohl gefühlt. Martin Gerber

Posted by on 30 Jul 2021

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5 out of 5
Kommen jederzeit gerne wieder. Top service und schönes Hotel!

Posted by on 20 May 2021

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4 out of 5

Posted by on 15 Apr 2021

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4 out of 5
Très bel hôtel bien situé. Nous avons beaucoup apprécié ce séjour.

Posted by , from Fribourg on 1 Nov 2020

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5 out of 5

Posted by on 1 Oct 2020

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Property Features

Hotel Daniela offers its guests a full-service spa and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A terrace, multilingual staff, and ski storage are also featured at Hotel Daniela. You'll have access to the indoor pool at a partner property. This 4-star Zermatt hotel is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 1988
  • Buffet breakfast (free)
  • Ski equipment storage
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zermatt Station (0.1 km / 0.1 mi)
  • Property shuttles: Free train station pick-up; airport shuttle

Room Amenities

Hotel Daniela offers 24 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Schaeferstube – This restaurant specialises in fondue and only serves dinner.

Restaurant Julen – This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 9 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

The front desk at this property is open daily from 7 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 8 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: CHF 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Front desk opens daily at 7 AM
  • Front desk closes daily at 9 PM
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 8
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Daniela Hotel
  • Daniela Zermatt
  • Hotel Daniela
  • Hotel Daniela Zermatt
  • Daniela Hotel Zermatt
  • Hotel Daniela Hotel
  • Hotel Daniela Zermatt
  • Hotel Daniela Hotel Zermatt

You should know

  • Up to 3 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.