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Hotel Bristol

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Bristol

Interior entrance
Double Room, Mountain View (Matterhorn) | View from room
Terrace/patio
In-room safe, soundproofing, free WiFi
Small Queenbed Room with Mountain View (Matterhorn) | Balcony view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Spa
    Spa
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Free WiFi
    Free WiFi

Explore the area

Map
Schluhmattstr. 3, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    1 min walk
  • Zermatt - Furi
    1 min walk
  • Furi Ski Area
    1 min walk
  • Sion (SIR)
    77 min drive

Room options

View all photos for Double Room, Mountain View

In-room safe, soundproofing, free WiFi

Double Room, Mountain View

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Mountain View (Matterhorn)

In-room safe, soundproofing, free WiFi

Superior Double Room, Mountain View (Matterhorn)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Mountain View

Standard Single Room, Mountain View

Standard Single Room, Mountain View

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Mountain View (Matterhorn)

Double Room, Mountain View (Matterhorn)

Double Room, Mountain View (Matterhorn)

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room, Mountain View

Quadruple Room, Mountain View

Quadruple Room, Mountain View

  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple Room, Mountain View

View from room

Triple Room, Mountain View

  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room, Mountain View

In-room safe, soundproofing, free WiFi

Superior Double Room, Mountain View

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (Matterhorn View)

Deluxe Double Room (Matterhorn View)

Deluxe Double Room (Matterhorn View)

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Queen Bed

Single Room, 1 Queen Bed

Single Room, 1 Queen Bed

  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed

Similar properties

Front of property

Hotel Jägerhof

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (830)
The price is €384
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hotel Jägerhof

About this property

Hotel Bristol

Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise
Along with a full-service spa, this smoke-free hotel has a bar/lounge and a sauna. Free WiFi in public areas and free train station pick-up are also provided. Additionally, dry cleaning, laundry facilities, and a computer station are onsite.
Hotel Bristol offers 39 accommodations with safes and bathrobes. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers and hair dryers.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Bristol. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Free WiFi in public areas, free train station pick-up service, and a full-service spa are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a steam room, a sauna, and ski equipment rentals
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Free train station pick-up and train station drop-off shuttle service
  • Dogs welcome for a fee
Hotel Bristol offers its guests a full-service spa and a sauna. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A train station pick-up service and a train station drop-off service are free. A library, a terrace, and an arcade/game room are also featured at Hotel Bristol.

This 3-star Zermatt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.

Languages

English, French, German, Italian, Portuguese, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free return train station shuttle from 8:00 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: CHF 25.00 per person
  • 1 bar

Things to do

  • Arcade/games room
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski equipment hire
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating

Bathroom

  • Dressing gowns
  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV

More

  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10.00 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 80.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 25.00 per person
  • Pet fee: CHF 10.00 per pet, per night
  • Rollaway bed fee: CHF 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Bristol offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Clothing, including swimwear, is not permitted for guests using this property’s spa facilities.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Bristol Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel
Bristol Hotel Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel Zermatt

Hotel Bristol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 389 out of 618 reviews" "
Rating 8 - Good. 197 out of 618 reviews" "
Rating 6 - Okay. 23 out of 618 reviews" "
Rating 4 - Poor. 4 out of 618 reviews" "
Rating 2 - Terrible. 5 out of 618 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

dipen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Deana, Cabot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Bristol. The check in staff were friendly and helpful. The room was clean and adorable and had a phenomenal view of the Matterhorn. Everything is within walking distance but you can easily get a cab or bus. The morning we left, the hotel had a complimentary cab for us! We would stay here again without hesitation.
Stayed 2 nights in May 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Bravo Bristol !
Great staff, friendly & helpful !
Stayed 3 nights in May 2024

10/10 Excellent

Asic

Stayed 2 nights in May 2024

10/10 Excellent

Aura May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Jianyong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was amazing. Only minor irritations were a broken trash can in bathroom and food from previous occupants was left in fridge.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumb up!
We had 2 nights here and the stay was amazing. We had a free upgrade to deluxe room and it was so spacious and clean. Love their breakfast esp the diy stations! Only thing was the wifi was on and off breaking.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was beautiful and clean. Great view of the Matterhorn
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very good. Staff was professional and delivered a great product.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a fantastic little hotel, location was great, staffs were friendly, especially Karolina. We enjoyed our stay at Zermatt, woke up to the beautiful view of golden Matterhorn. Will definitely be back if we ever visit Zermatt again.
Stayed 2 nights in Apr 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly hotel! Great staff. Everything excellent but let down by very restricted bath / shower. So narrow could hardly stand in it. A bit scary.
Stayed 3 nights in Mar 2024

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Nimfa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist welcome me and my son with a smile, kindness look☺️. The room was superb! My son Nathaniel says Wooow to everything! We both sleep like a baby! The food the food was sooo yummy! Surely, will be back ! Thanks everyone ! For all staffs so accomodating and make us feel that we are not far from our Hometown!
Stayed 1 night in Feb 2024

10/10 Excellent

Greg

Travelled with family
Highly recommended. Staff was great, food was great, comfortable room and ease access to to chair lifts, hiking trails, shops and restaurants. They even made a bag breakfast the night before we left as we were leaving early and would miss breakfast. This is the quality you get when the owners are invested in the guests and are there working. Thanks for the memorable stay, we will be recommending your place to others.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can tell the owners take a tremendous amount of pride in this property. Almost feels like a large bed and breakfast. Rooms are beautiful and the view of the Matterhorn was incredible !

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in Zermatt
We had a lovely stay here! Very convenient location, especially if you want to view the Matterhorn 😎 The staff are nice & the breakfast is very delicious (among all the numerous choices, the breads are really the best! We love it so much~!) The free shuttle service is convenient too! Hope we can stay here again very soon!
Stayed 3 nights in Oct 2023

8/10 Good

stanley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to tour around all attractions
Stayed 1 night in Sep 2023

10/10 Excellent

Peter B

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Ping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, wonderful staff
Such a great stay! The staff went above and beyond. The beds were very comfortable, amazing views, and huge, delicious breakfast! Would definitely stay again!
Stayed 1 night in Jul 2023

10/10 Excellent

Peter B

Stayed 1 night in Jul 2023

10/10 Excellent

Azmee Murat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love that my room has a balcony and perfect to just sit out during summer and enjoy the fantastic view. The bed was exceptionally comfortable and so was the sofa bed. Great hotel as the room could accommodate my family of 4 (all adults) all together in 1 room. Bit disappointed that i did not get the room with the view of the great Mt Matterhorn. But the room space and the toilet with bath tub made up for it. If i get to visit Zermatt again, Bristol Hotel will be the same choice.
Stayed 1 night in Jun 2023