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Hotel Berghof

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Berghof

Terrace/patio
Indoor pool, free pool cabanas, pool loungers
Suite, Mountain View (Matterhorn view)
Suite, Mountain View (Matterhorn view)
Superior Double Room, 1 Double Bed | View from room

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Room service
  • Bar
  • Gym
  • Pool
  • Pet-friendly

Explore the area

Map
Winkelmattenweg 18, Zermatt, Valais, 3920
  • Zermatt-Matterhorn Ski Paradise
    1 min walk
  • Zermatt - Furi
    1 min walk
  • Furi Ski Area
    1 min walk
  • Sion (SIR)
    75 min drive

Room options

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

  • 26.0 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Mountain View (Matterhorn view)

Suite, Mountain View (Matterhorn view)

Suite, Mountain View (Matterhorn view)

  • 48 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Mountain View (Matterhorn view)

Junior Suite, Mountain View (Matterhorn view) | View from room

Junior Suite, Mountain View (Matterhorn view)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property – evening/night

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Pool
Hot tub
Breakfast included
Spa
4.6 out of 5, Wonderful, (417)
The price is €1,214
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Alpen Resort & Spa Zermatt

About this property

Hotel Berghof

Family-friendly hotel with a full-service spa and a fitness center
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Hotel Berghof offers 29 accommodations with safes and bathrobes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including Ayurvedic.
During your stay at Hotel Berghof, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. You'll find features like free WiFi in public areas and free train station pick-up service, plus a full-service spa.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to body wraps, body treatments, or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Free train station pick-up and train station drop-off shuttle service
  • Pets welcome for a fee
Hotel Berghof offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness center, and spa services are also featured at the family-friendly Hotel Berghof. A train station pick-up service and a train station drop-off service are free.

This 4-star Zermatt hotel is smoke free.

Onsite venue - This bar specializes in international cuisine.
Onsite venue #2 - This restaurant specializes in international cuisine. Open select days.
Lounge - Onsite lobby lounge.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free return train station shuttle
  • Ski shuttle nearby

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Lounge

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Helicopter/aeroplane tours
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - hot stone
  • Massage - sports

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Down duvet
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 15.00 per pet, per day, plus a deposit of CHF 15.00 per day

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 120.0 per night.
  • Cribs (infant beds) are available for CHF 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CHF 15.00 per day
  • Pet fee: CHF 15.00 per pet, per day
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7 AM - 11 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Berghof Zermatt
Berghof Zermatt
Hotel Berghof Hotel
Hotel Berghof Zermatt
Hotel Berghof Hotel Zermatt

Hotel Berghof Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 70 out of 79 reviews" "
Rating 8 - Good. 7 out of 79 reviews" "
Rating 6 - Okay. 0 out of 79 reviews" "
Rating 4 - Poor. 1 out of 79 reviews" "
Rating 2 - Terrible. 1 out of 79 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this stay, from the dining area to the bar and outdoor terrace it had a lovely cosy feeling and then to our room we chose one of the suites, lovely room cosy with what must have been one of the best views of the Matterhorn, would definitely come back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect accommodations and informative, friendly staffI
Stayed 2 nights in Sep 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the Matterhorn was amazing and the staff was very helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast and very friendly staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Steve, Reston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Nolan

Stayed 2 nights in Jul 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. A little far from the station but quiet and comfortable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally Charming Boutique Hotel
Hotel Berghof is exceptional - a uniquely charming family-owned boutique hotel. Great location and spectacular views with kind and attentive hosts. Will absolutely stay here again for our next visit to Zermatt.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with wonderful views!
We had a great stay in the family room, with ample space! Breakfast was fabulous and views of the Matterhorn were amazing! Next door to the Gondola to take you all the way to Glacier Paradise!
Stayed 3 nights in Jul 2024

10/10 Excellent

Katie Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay at Hotel Berghof. From the staff to the location and dining, it was an amazing experience. The spa and outdoor views were an additional plus. I will be returning!
Stayed 3 nights in Jul 2024

10/10 Excellent

Maggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new favourite hotel I have EVER stayed at. Our room had a balcony that looked directly at the Matterhorn. The room was amazing and the pool area... I could go on and on. The property is simply stunning and has so much charm. We will definitely be back.
Stayed 2 nights in Jul 2024

10/10 Excellent

roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular
spectacular lication. View of the matterhorn right outside our window. short walk to town. quick access to the gondola up the mountain
Stayed 2 nights in Jul 2024

10/10 Excellent

Nrupesh, Langhorne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I forgot my bag in the golf cart that dropped us to the train station and left the town ( from hotel to train station is 10 min ride). When I realized about it and called the hotel, the staff was willing to meet me at the station with my bag to save my time. This is outstanding service along with the check in, bar and hotel staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Angela

Stayed 3 nights in Jun 2024

10/10 Excellent

Leonardo

Liked: Amenities
Beautiful boutique hotel steps from Matterhorn Paradise Gondola. Wide and big swimming pool with lights, cabanas, lounges and sofas around the pool. Another area like a solarium where you can relax with views of Matterhorn. Convenient breakfast. Cozy bedrooms. Ski lockers downstairs with boot’s heaters.
Stayed 4 nights in Mar 2024

10/10 Excellent

Stefan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. They help us to check in in the early morning with exact instructions When we checked our we were able to use the spa and pool after skiing. What a great treat.
Stayed 2 nights in Apr 2024

10/10 Excellent

Anna, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Dmitriy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay! Thank you for your hospitality!
Stayed 7 nights in Feb 2024

10/10 Excellent

SEONGEUN

Stayed 2 nights in Jul 2023

10/10 Excellent

Indira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect place to stay in Zermatt. The views of the Matterhorn are perfect. You can walk to town, but the hotel itself is quiet. Every part of the hotel has been designed thoughtfully and is adorable. I would go back in a heartbeat.
Stayed 2 nights in Aug 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief walking break
Lovely few days walking around Zermatt with the Berghof as an incredibly friendly and comfortable base.
Stayed 4 nights in Jun 2022

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super schönes Hotel! Super freundlich und Frühstück und Abendessen top. Immer wieder gerne, hoffentlich das nöchstemal ein bisschen länger
Stayed 1 night in Sep 2021

8/10 Good

Anders

Liked: Cleanliness, property conditions & facilities, room comfort
High standard hotel very close to the cabin. For some reason I did not appreciate the attitude of the staff possibly because I had stayed at another hotel the week before where staff were amazing. Plus had stayed at berghof many years years ago and had high expectations
Stayed 3 nights in Mar 2021

10/10 Excellent

Kilian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super cozy, owner managed, hotel in prime location (15m from the ski lift) with friendly staff and very good food.
Stayed 2 nights in Jan 2021

2/10 Terrible

Karl, Geneva

Liked: Cleanliness
Disliked: Staff & service, amenities
The gentleman at the front desk on Sunday morning was not very friendly or customer oriented.
Stayed 1 night in Nov 2019