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 Zermatt •1 Room
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Hotel Ambiance Superior

3.5-star property
Riedstrasse 98, Zermatt, VS (01) 562 1066
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4.4 out of 5
Excellent!
See all 16 ebookers Reviews

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Deluxe Double Room, Mountain View (Matterhorn)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Romantic Suite, 1 King Bed, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Economy Double Room (small)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite, Mountain View (Matterhorn)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Hotel Ambiance , you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Free WiFi in public areas, a bar and breakfast (surcharge) are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna
  • 1.3 mi (2.1 km) from Sunnegga Ski Resort and 8.6 mi (13.9 km) from Gorner Ridge
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Ambiance ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Ambiance

Everyone (7) Couples (3) Family (2)
4 out of 5
Sauber

Posted by on 3 Aug 2023

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Comment from Hotel Management

7 Aug 2023 by Stephanie Mayerhofer

Vielen Dank für Ihre Bewertung.Wir freuen uns jetzt bereits auf einen weiteren Besuch von Ihnen.Freundliche Grüsse aus Zermatt

5 out of 5
Hotel ist in kurzer Gehdistanz zum Dorfzentrum als auch Bahnhof in der Anhöhe gelegen. Optimale Aussicht vom Südzimmer aus auf das Matterhorn. Zimmer praktisch eingerichtet, sauber und neuem Bad mit begehbarer Dusche. Sehr reichhaltiges Frühstück. Was ich sehr geschätzt hab, das Sie sofern möglich auf vegane Ernährungswünsche entgegenkommen. Chapeau! Sehr freundliches Personal und Gastgeber! Werde bei einem zukünftigen Aufenthalt gerne zurückkommen.

Posted by on 23 Aug 2022

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Comment from Hotel Management

1 Sep 2022 by Stephanie Mayerhofer

Tagwohl ChristophHerzlichen Dank für die tolle Bewertung und die lobenden Worte!Wir freuen uns sehr, dass Ihr Euch so wohlgefühlt habt und die vegane Ecke beim Frühstücksbüffet so geschätzt wird. Auf bald in Zermatt! Wir freuen uns jetzt schon auf ein Wiedersehen bei uns im Ambiance.Sonnige Grüsse

5 out of 5
Sehr schönes gut gelegenes Hotel, sehr freundliches und zu vor kommendes Personal.

Posted by on 12 Feb 2021

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Comment from Hotel Management

29 Mar 2021 by Hannelore Köslich

Lieber Gast Ein herzliches Dankeschön für Ihr tolles Feedback. Sehr gerne werden wir Ihr Kompliment an unser Team weiterleiten. Wir wünschen Ihnen frohe Ostertage! Hannelore Köslich Direktion

5 out of 5
Alles wunderbar! schönes Zimmer, ruhig gelegen, alles im Dorf gut erreichbar. Super Aussicht aufs Matterhorn! Leckeres Frühstück und hervorragende Empfehlungen fürs Znacht im Dorf, sowie Hilfe beim Reservieren. Würde wieder hierherkommen und es meinen Freunden empfehlen!

Posted by on 28 Jul 2020

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Comment from Hotel Management

30 Jul 2020 by Hannelore Köslich, Direktion

Tagwohl lieber Gast Ein herzliches Dankeschön für Ihre super Bewertung! Wir freuen uns sehr, dass Ihnen unsere Atmosphäre und auch die zentrale Lage so gut gefällt. Hoffentlich bis bald wieder im Ambiance...

4 out of 5

Posted by on 14 Mar 2020

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3 out of 5

Posted by on 12 Feb 2020

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5 out of 5

Posted by on 3 Feb 2020

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5 out of 5
Chambre et salles de douche tres confortables et bien entretenus. Vraiment tres propre jusque dans le moindre recoin. Petit dejeuner de qualite

Posted by on 17 Jan 2020

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5 out of 5

Posted by on 5 Jan 2020

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5 out of 5

Posted by on 2 Sep 2019

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About the Hotel Ambiance Superior

Location Riedstrasse 98, Zermatt, VS 3920

Property Features

As a guest of Hotel Ambiance , you'll find a sauna, spa services, and a terrace. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A vending machine, an arcade/games room, and multilingual staff are also featured at Hotel Ambiance . This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Built in 1950
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zermatt Station (0.1 km / 0.1 mi)

Room Amenities

Hotel Ambiance offers 30 accommodations with iPod docking stations and a safe. This Zermatt hotel provides complimentary wireless Internet access. Bathrooms include dressing gowns and hairdryers. Housekeeping is provided on a daily basis.

  • iPod dock
  • Television
  • Electric kettle
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 7:30 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets: CHF 25 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

  • One child stays free
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 8:00 PM
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 20 per person
  • Pet fee: CHF 25 per pet, per day
  • Facilities fee: CHF 7 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambiance Zermatt
  • Hotel Ambiance
  • Hotel Ambiance Zermatt
  • Hotel Ambiance Superior Zermatt
  • Ambiance Superior Zermatt
  • Hotel Ambiance Superior
  • Ambiance Superior
  • Hotel Ambiance Hotel
  • Hotel Ambiance Zermatt
  • Hotel Ambiance Superior
  • Hotel Ambiance Hotel Zermatt

You should know

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.