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4.9 out of 5

"Nice little hotel. Great service. " More

By a verified traveller on Tue 12 Jul 2022

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Junior Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Double Room, Mountain View (Matterhorn)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Double Room, Mountain View (Matterhorn)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Economy Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Albatros Zermatt. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. You'll find features such as free WiFi in public areas, plus a full-service spa and a bar.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and a golf driving range
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Airport and train station pick-up shuttle service available for a fee

Hotel Albatros Zermatt ratings based on 12 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Albatros Zermatt

Everyone (10) Couples (2)
5 out of 5
Nice little hotel. Great service.

Posted by , from Geneva on 12 Jul 2022

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Comment from Hotel Management

16 Jul 2022 by Hotel Albatros

Dear Pavel, Thank you very much for this great review. The whole Albatros-Team is happy that you did like your stay with us. We are looking forward to welcoming you again.

5 out of 5

Posted by on 21 Jan 2024

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5 out of 5
Le personnel est sympathique, l établissement propre et agréable et l endroit est magnifique

Posted by on 6 Sep 2023

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5 out of 5

Posted by on 5 Aug 2020

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5 out of 5

Posted by on 13 Sep 2019

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5 out of 5

Posted by on 25 Mar 2019

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4 out of 5

Posted by on 1 Feb 2019

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5 out of 5
Sehr schönes und liebevoll eingerichtetes Hotel. Klein, aber fein.

Posted by , from Zürich on 4 Sep 2018

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5 out of 5

Magnifique

La femme de menage est entrée deux fois sans que je m'en rende compte mais sans gravité. Et une légère tâche dur l'une des robes de chambres. Endroit magique!!!

Posted by , from Genève on 18 Dec 2017

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5 out of 5

Aussergewöhnlich nette und zuvorkommendes Personal

Wir durften schon in vielen Hotels zu Gast sein aber die Art und Weise, wie wir vom Personal im Albatros bedient wurden ist schon bemerkenswert positiv. Ein Anruf genügte und wir wurden innerhalb Minuten am Bahnhof mit Gepäck abgeholt und bei der Rückreise ein weiterer spontaner Anruf und uns wurde das Gepäck an den Bahnhof gebracht. Das Personal war durchwegs freundlich, aufgestellt und sehr höflich. Wir waren beeindruckt.

Posted by , from Winterthur on 5 Sep 2016

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About the Hotel Albatros Zermatt

Location Steinmattstrasse 93, Zermatt, VS 3920

Property Features

Hotel Albatros Zermatt offers its guests a full-service spa and a sauna. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A round-trip airport shuttle and a train station pick-up service are available for a fee. Spa services, a terrace, and multilingual staff are also featured at Hotel Albatros Zermatt. This 4-star Zermatt hotel is smoke free.

  • 20 guestrooms or units
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Täsch Station (5.4 km / 3.3 mi)
  • Property shuttles: Airport shuttle and train station pick-up

Room Amenities

Hotel Albatros Zermatt offers 20 accommodations with DVD players and minibars. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Private balcony
  • Minibar
  • In-room dining
  • Flat-screen television
  • Cable channels
  • DVD player
  • Electric kettle
  • Hypo-allergenic bedding
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Heating

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.

On-site venue – bar.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golf driving range on site
  • Golfing nearby
  • Mountain biking nearby
  • Ice skating on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding on site
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Snow sports gear

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 10:00 PM. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

Hotel Albatros Zermatt offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 80 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of CovidClean (Safehotels - global expert)
  • Front desk opens daily at 8:00 AM
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Front desk closes daily at 10:00 PM
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 30 per person
  • Rollaway bed fee: CHF 80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Albatros Hotel Zermatt
  • Albatros Zermatt
  • Hotel Albatros Zermatt
  • Hotel Albatros Zermatt Hotel
  • Hotel Albatros Zermatt Zermatt
  • Hotel Albatros Zermatt Hotel Zermatt

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.