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Hotel Albatros Zermatt

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Albatros Zermatt

Mountain view
Interior
Front of property – evening/night
Turkish bath/hammam
Suite | View from room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Spa
  • Housekeeping
  • Laundry

Explore the area

Map
Steinmattstrasse 93, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    1 min walk
  • Zermatt - Furi
    1 min walk
  • Furi Ski Area
    1 min walk
  • Sion (SIR)
    75 min drive

Room options

View all photos for Deluxe Double Room, Mountain View (Matterhorn)

Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Deluxe Double Room, Mountain View (Matterhorn)

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Deluxe Double Room

  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Double Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Economy Double Room, Balcony

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, Mountain View (Matterhorn)

Superior Double Room, Mountain View (Matterhorn)

Superior Double Room, Mountain View (Matterhorn)

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About this property

Hotel Albatros Zermatt

Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise
A full-service spa, a bar/lounge, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include spa services, concierge services, and dry cleaning.
Hotel Albatros Zermatt offers 20 accommodations with DVD players and minibars. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.
Our customers tell us they can't get enough of the helpful staff at Hotel Albatros Zermatt. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. You'll find features like free WiFi in public areas, plus a full-service spa and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room, a sauna, and a golf driving range
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Airport and train station pick-up shuttle service available for a fee
Hotel Albatros Zermatt offers its guests a full-service spa and a sauna. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A roundtrip airport shuttle and a train station pick-up service are available for a fee. Spa services, a terrace, and multilingual staff are also featured at Hotel Albatros Zermatt.

This 4-star Zermatt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
Onsite venue - bar.
Room service is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: CHF 30 per person
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Golf driving range
  • Ice skating
  • Sauna
  • Sledging
  • Steam room

Family friendly

  • DVD player
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance

Outdoors

  • Terrace

Spa

  • Massages
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 80 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 30 per person
  • Rollaway bed fee: CHF 80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Albatros Zermatt offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Albatros Hotel Zermatt
Albatros Zermatt
Hotel Albatros Zermatt
Hotel Albatros Zermatt Hotel
Hotel Albatros Zermatt Zermatt
Hotel Albatros Zermatt Hotel Zermatt

Hotel Albatros Zermatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 137 out of 176 reviews" "
Rating 8 - Good. 34 out of 176 reviews" "
Rating 6 - Okay. 4 out of 176 reviews" "
Rating 4 - Poor. 1 out of 176 reviews" "
Rating 2 - Terrible. 0 out of 176 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel with a great view but still quiet
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie, Lake Villa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location and friendly staff!
Stayed 2 nights in Sep 2024

10/10 Excellent

Juan Godofredo III

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has very good service and spacious room, room is clean and well maintained
Stayed 2 nights in Sep 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything about this place is perfect! Great location. Unbelievable view of the Matterhorn. Street is not as crowded but it is still close enough to everything.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Hotel Albatros during our trip to Zermatt. They were super accommodating with allowing us to store our luggage in the hotel until check-in time, so that we were able to go and explore. We ended up calling them once we got to the train station to get a ride to the hotel, but after that it’s an easy walk back into the town. We had the balcony room facing the Matterhorn and it did not disappoint! Absolutely beautiful view, clean and comfortable room, excellent breakfast, and great steam room/sauna. I would highly recommend booking here for your stay in Zermatt
Stayed 2 nights in Aug 2024

10/10 Excellent

Badrul

Stayed 1 night in Mar 2024

10/10 Excellent

David, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family bed and breakfast feel in a small hotel. Rooms were nice and staff was extremely helpful. Breakfast was great too. Thank you for a nice stay!
Stayed 5 nights in Feb 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property in Zermatt. Close walk to center of town, service was excellent.
Stayed 3 nights in Jan 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very convenient to all that Zermatt has to offer. We will come back to this hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property; wonderful staff
Stayed 1 night in Dec 2023

10/10 Excellent

Paula

Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent option
Everything Excellent
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay at the hotel. The staff was very welcoming and was able to quickly accommodate a request we had about the room. The hotel is located a short walk away from the center of Zermatt; we personally saw it as a positive as it was quiet at night while still being walkable. I would be happy to stay here again.

10/10 Excellent

Jonathan

Travelled with partner
Liked: Amenities
Loved this hotel. Had an incredible view of the Matterhorn from our balcony.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stephanie at desk was extremely helpful with tourist instructions. We really appreciated her help. The view of the Matterhorn out our balcony was unexpected and supremely wonderful.
Stayed 2 nights in Sep 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with great views of the matterhorn!! I made the mistake of getting a taxi from the station at a cost of 17chf but its easily walked in 6-7min. If you've never been to zermatt before be prepared to spend a lot of money (nothing is cheap)..
Stayed 2 nights in Sep 2023

10/10 Excellent

Mary-Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stefie was awesome, she was so helpful, so friendly, so accommodating. Beautiful hotel, so clean, great location
Stayed 2 nights in Jul 2023

8/10 Good

Chi-Kwan, Albany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel, room with a clear view of the Matterhorn. A little away from the busy main area, quieter.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel!
This small hotel was perfect for our ski vacation in Zermatt. The room was excellent, in-room coffee top notch Nespresso machine the breakfast was phenomenal. Bed was comfy. The location to all the great restaurants and shopping was close and convenient. There is a SUPER convenient ski storage locker and boot warming room, both locked and you unlock them with your room key. They have a “wellness room” with a lovely steam room, sauna and a recovery lounge where you can just lay and rest on a lounge chair, water and towels provided. Cute little bar in the lobby, although we didn’t use it. They give you a welcome drink of Prosecco or juice upon arrival. You will need to catch a taxi to get to the Gornegrat ski lift, but no big deal.
Stayed 8 nights in Mar 2023

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! extremely cozy and the staff was excellent! Can't wait to come back again!
Stayed 3 nights in Feb 2023

8/10 Good

Annaliese, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wee way away from the main part of town, but was quiet. There are several nice places to eat nearby. The evening turn down service was a nice touch.
Stayed 5 nights in Jan 2023